by 2019 LEXUS RX 350 BASE/350 F SPORT Owner on 01/08/2026Verified Service
Andrew is a excellent service rep. Always available and accommodating. He is such an asset to Westside Lexus!
by 2020 LEXUS NX 300 Owner on 01/08/2026Verified Service
I was immediately met at my vehicle by a service person. I was seen by my service rep who quickly took care of my needs, My wait time was reasonable,
by 2017 LEXUS GX 460 Owner on 01/08/2026Verified Service
Wilbur defined the problem and fixed it immediately. Replaced the valve cover gasket and stopped the leak. He is the greatest. Thanks all.
by 2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 01/04/2026Verified Service
Efficient drop off and loaner car delivery on arrival.
Pick up scheduled 3 to 4pm. Arrived 3.15pm but car paperwork not ready until after 3.30pm.
by 2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 01/03/2026Verified Service
Outstanding! The professionalism, customer service, and friendliness are definitely here. My Service Advisor(Andrew Nagler) keeps me informed and updates me throughout my service. Thank you Andrew!
by 2022 LEXUS RX 350 Owner on 01/02/2026Verified Service
They squeezed us in on a very busy day and took care of everything quickly. The waiting area is very comfortable.
by 2022 LEXUS NX 350H Owner on 01/02/2026Verified Service
My service manager made my experience a pleasant one. I TRUST him to make sure I do what needs to be done to keep my car in top running shape & he is a joy to work with.
by 2014 LEXUS ES 350 Owner on 01/02/2026Verified Service
Bryan told me what needed to be done & kept me up to date on the progress & the car was ready when promised.
by 2019 LEXUS ES 350 Owner on 01/01/2026Verified Service
My service contact, Jacob Lange was excellentgood communications, reviewed all service options thoroughly and closely followed my vehicle during busy day for the shop. Sure appreciate his extra effort!
by 2021 LEXUS RX 350 Owner on 12/28/2025Verified Service
I was promised to have the car ready by Dec 23, the day I brought the car in, but I didn't hear anything from the service adviser until Dec. 26! Otherwise, it is OK, except it is kind of expensive!
by 2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 12/25/2025Verified Service
The server advisor does not have enough car service knowledge (or just want to make more money) and told me to do tire rotations every 6 month no matter how many miles I drove.
The standard oil change charge me more than $190.00.
by 2021 LEXUS ES 350 BASE/350 LUXURY/35 Owner on 12/24/2025Verified Service
In my many years of luxury car ownership, I have never been as disappointed in a dealership as I have with WESTSIDE Lexus.
by 2022 LEXUS IS 350 F SPORT Owner on 12/21/2025Verified Service
This not where my car got serviced at. Not sure why this is showing . I get my car serviced at Northside Lexus
by 2019 LEXUS ES 350 Owner on 12/20/2025Verified Service
You couldn't ask for a better Service Advisor than Laura Anne Brown, and Westside Lexus is on top of their business !
by 2016 LEXUS RC-F Owner on 12/20/2025Verified Service
Cynthia was very accommodating and helped me out even when I was unclear about the rules and priority around loaners
by 2024 LEXUS NX 250 PREMIUM Owner on 12/19/2025Verified Service
Charles Perkins, my service representative, is always very helpful and notifies me when my car is ready.
by 2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 12/14/2025Verified Service
I appreciate the efficiency of my consultant, Charles Perkins, to have my car serviced and washed in a timely manner. The facility is well maintained and the staff friendly.
by 2024 LEXUS RX 500H F SPORT Owner on 12/13/2025Verified Service
Easy to schedule the service appointment, was treated in a professional, polite manner when I Arre i e. My RX was ready when promised. Westside washed & dried my RX before returning it to me.
by 2024 LEXUS GX 550 PREMIUM/PREMIUM+/5 Owner on 12/13/2025Verified Service
The service advisor or anyone else never called me to tell me my car was ready for pick up. When I got yhere, they could not find my car.
by 2021 LEXUS NX 300 BASE/300 LUXURY/30 Owner on 12/13/2025Verified Service
I loved that was car was run through the car wash. A big thank you. I love the care and attention that I received upon checking. Scott is my advisor and is very good.
