by 2019 LEXUS NX 300 BASE/300 F SPORT Owner on 02/03/2026Verified Service
My car required the 60,000 mile maintenance. Maya was very nice and got me into a loaner car which allowed me to do all activities I had to do during the day.
My car maintenance was finalized on the time promised
by 2009 LEXUS LS 460 Owner on 02/03/2026Verified Service
Systematic approach to diagnose issue through process of elimination to get to the appropriate solution of the problem. Kudos to the service team.
by 2023 LEXUS ES 350 F SPORT HANDLING Owner on 02/02/2026Verified Service
Westside Lexus always does excellent service on my vehicle. My service tech Brian is always making sure that I'm completely satisfied with the service and is very knowledgeable and answers all my question.
by 2015 LEXUS NX 300H Owner on 02/02/2026Verified Service
Everything was great until I paid at the counter and received my car key. I couldn't find my car. I asked a young staff for help. He took the key, ran out of the building and brought the car in.
by 2022 LEXUS NX 350 Owner on 01/30/2026Verified Service
Very professional, fast service, they reviewed everything with me before working on the car and gave my car a nice wash! The waiting area is always clean and comfortable.
by 2025 LEXUS TX 350 BASE/350 PREMIUM/3 Owner on 01/30/2026Verified Service
Wilber Escobar is the best! He continues to provide the best service possible. He's the reason I continue to drive a Lexus!
by 2019 LEXUS IS 300 Owner on 01/30/2026Verified Service
Always a great experience and they treat you very well. They lean me a SUV while my car was being held overnight for additional repair. Easy transaction and car was clean driving out.
by 2016 LEXUS ES 350 Owner on 01/24/2026Verified Service
I Ike my service rep.Scott Bissonet. I trust him to the moon and back with my car and its maintenance.
by 2024 LEXUS RX 350H BASE/350H PREMIUM Owner on 01/21/2026Verified Service
Fantastic service experience from West side Lexus as expected. Chris is my go-to guy and it's extremely professional.
by 2004 LEXUS RX 330 Owner on 01/20/2026Verified Service
Andrew Nagler provided excellent service and informed me with all information for my car.
Thank you Andrew for taking such good care of me.
by 2022 LEXUS RX 350 Owner on 01/18/2026Verified Service
Andrew as always took care of everything from appointment, check in, notice of what needed to be done, snd having vehicle on the driveway when I got there.
by 2025 LEXUS NX 350 LUXURY Owner on 01/18/2026Verified Service
The service consultant Jose Santiago was very professional and friendly. I'll surely come back again!
by 2023 LEXUS ES 300H BASE/300H LUXURY/ Owner on 01/18/2026Verified Service
The Recall Service was fine, the waiting room is great, they have drinks and coffee for the patrons, and my service advisor is a great asset to the business.
They were efficient and handled the job as expected in about 1 1/2 hours.
by 2021 LEXUS GX 460 PREMIUM Owner on 01/16/2026Verified Service
My service rep, Chris, is always so helpful and punctual!
The service is great and they wash my car as well!!
I have been a loyal customer for years and will continue to be so.
by 2023 LEXUS NX 350 Owner on 01/16/2026Verified Service
Always like the fact that all paperwork is ready and no waiting..plus my service rep, Cynthia, is smart, efficient and accommodating!
by 2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 01/16/2026Verified Service
quick service, polite techs, washing car after finished, the fact that Lexus offers this service for new car buyers
did not like the very high price of a wheel alignment. My neighborhood auto service quoted 2/3 less
by Christine C. on 01/14/2026Verified Service
The service rep, Laura Brown, is very good and efficient. I had to wait 2 hours for service to be completed -- longer than normal.
by 2022 LEXUS ES 350 F SPORT Owner on 01/14/2026Verified Service
They always take care of us. I love the scheduled maintenance that I wouldn't do on my own. Keeps my car in great shape!
by 2022 LEXUS RX 350 Owner on 01/11/2026Verified Service
Excellent care and communication during visit . Knew progress on car maintenance routinely during this visit, GREAT experience !
by 2025 LEXUS NX 350 PREMIUM Owner on 01/10/2026Verified Service
Everything at Westside is quality from the greeters, reception, and customer service rep. They strive to make your visit fast and easy.
