Another great visit, timing could've been a bit better. I waited 4 hours for service. A heads up would've been nice.
by Mary V. on 08/16/2021
Hello, Jose. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to speak with you further about this. At your earliest convenience, please contact our Service Director, Mike Book, at 817-299-2170.
by 2019 HONDA ODYSSEY EXL Owner on 08/11/2021Verified Service
They are always ready to help you with service and have several service dept. employees to get your help.
by Mary V. on 08/12/2021
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by 2010 HONDA ACCORD EX-L Owner on 08/10/2021Verified Service
Arrived on time for appointment, was provided with refreshments in TV Waiting Area. Service took longer than expected, however, all employees were friendly and kept me up to date regarding service on vehicle.
Nice afternoon in friendly atmosphere!
by Mary V. on 08/11/2021
Thank you for your feedback!
by 2019 HONDA CIVIC EX Owner on 08/07/2021Verified Service
My representative was so polite and so professional! He kept me informed all the way until it was time for me to get in the car and go.
Great Service!
by Mary V. on 08/09/2021
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by 2021 HONDA PILOT TOURING Owner on 08/05/2021Verified Service
I have had nothing but top notch service from you guys. From buying my car from the amazing Lydiette Cruz to my first oil change..I will always recommend you guys.
by Mary V. on 08/06/2021
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by 2021 HONDA ACCORD SPORT Owner on 08/02/2021Verified Service
A great experience, salespersons Minh Nguyen & Carlos Vigil and business manger Tyler Griffin Sr. You guys Rock!!!
by Mary V. on 08/03/2021
Thank you for your positive feedback, from all of us here at Vandergriff Honda!
by 2021 HONDA HR-V EX Owner on 08/01/2021Verified Service
I have received the best customer care when having my car serviced by Vandergriff Honda. Excellent communication before, during and after the appointment.
by Mary V. on 08/02/2021
Thank you for your positive feedback!
by 2014 HONDA CIVIC EX Owner on 08/01/2021Verified Service
My Service Representative, Mike, was outstanding. He made sure my vehicle was ready and prepared for my pickup. He arranged the shuttle service for coming and going. Very reliable representative.
by Mary V. on 08/02/2021
Thank you for your positive feedback!
by 2019 HONDA CR-V LX Owner on 07/28/2021Verified Service
As is her custom, Rachell provided me with excellent service and care! I really appreciate how she looks out for me. I am grateful and will continue to have my car service at Vandergriff.
by Mary V. on 07/29/2021
Thank you for your positive feedback, from all of us here at Vandergriff Honda!
by 2018 HONDA CR-V EX Owner on 07/27/2021Verified Service
I was in Arlington to watch the Rangers play and spend time with family when my car died. Vandergriff Honda diagnosed an unusual reason this happened and fixed it. Matt made the experience as painless as possible.
by Mary V. on 07/28/2021
Thank you for your positive review!
by 2019 HONDA CIVIC EX Owner on 07/27/2021Verified Service
I called due to my car not wanting to start. I spoke with Jose whom told me to come on in before 5. I told him that I was told that they were over booked and could not be helped till next week. Jose said just come in I will take care of
by Mary V. on 07/28/2021
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by 2020 HONDA ACCORD LX Owner on 07/26/2021Verified Service
Rachell is the perfect service advisor! She ordered the parts before I arrived. She communicated every aspect exceptionally well from beginning to end. Rachell made me feel comfortable with the entire process.
by Mary V. on 07/27/2021
Thank you for your positive feedback!
by 2015 HONDA ODYSSEY TOURIN/TOUR ELITE Owner on 07/25/2021Verified Service
Vandergriff Honda has never disappointed. Every service representative I have had has maintained high quality in their service.
by Mary V. on 07/26/2021
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by 2013 HONDA CR-V LX Owner on 07/25/2021Verified Service
I always get my car serviced at Vandergriff. Everyone is courteous and the location is clean and organized, with a clean waiting area.
by Mary V. on 07/26/2021
Thank you for your positive feedback!
by 2019 HONDA CR-V EX Owner on 07/21/2021Verified Service
I called for Zaktek and also oil change for my car and then scheduled for the next day everything was arranged they give me a rental car I am very happy with their service
by Mary V. on 07/22/2021
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
by 2020 HONDA RIDGELINE RTL Owner on 07/20/2021Verified Service
I made an appointment for my convenience and the service center handled it with extreme care. Most likely will use them again.
by Mary V. on 07/21/2021
Thank you for your positive feedback!
by 2019 HONDA FIT LX Shopper on 07/19/2021Verified Purchase
The car was as described, only they failed to mention cigarette smell that they were trying to mask. Wish tires were newer. A.C. makes a funny sound. Otherwise, good car.
by Mary V. on 07/22/2021
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to our General Manager, Yuni Chon, at 682-200-1486 to discuss what we can do to help.
by 2010 SUBARU LEGACY 2.5I LIMITED Owner on 07/16/2021Verified Service
Great group of people to work with, very friendly & explanatory and has always taken great care of my car and my needs.
by Mary V. on 07/19/2021
Thank you for your positive feedback, from all of us here at Vandergriff Honda!
by 2019 HONDA ACCORD LX Owner on 07/14/2021Verified Service
I was able to get checked in quickly, the service guy was nice, and I was out in a short amount of time!
by Mary V. on 07/15/2021
Thank you for your positive review!
by 1999 HONDA ACCORD LX Owner on 07/09/2021Verified Service
Diagnostics did not find the cause of the problems I brought the car in for. The service advisor informed me further work could be done but it would make my bill more expensive. I chose to not continue any additional work.
by Mary V. on 07/12/2021
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact our Service Director, Mike Book, at 817-299-2170.
