by 2025 HONDA PILOT TRAILSPORT Owner on 04/20/2026Verified Service
Service advisor was very kind but someone in the process of changing my oil or cleaning/washing the car or applying the special protection for the paint - scratches the Pilot Hood. Dirt spots all around the car - it appears a sloppy job. Scratch corrected some how. Still vissible. Now I have a 2025 car with only 2,600 Miles with a scratch. Not happy with the job done.
by Vandergriff Honda on 04/21/2026
Your feedback is important to us, and we understand your disappointment. We appreciate you noting that our service advisor was kind, as we value both quality service and genuine care for our customers. The situation you've described does not meet our standards. We would like the opportunity to discuss this further and work to restore your confidence in our service. Please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can work to address your concerns.
by 2023 HONDA ODYSSEY TOURING Owner on 03/31/2026Verified Service
The Service Advisor (Hung Ho) consistently delivers exceptional service. He is always friendly, knowledgeable, and responsive to our needs. He always keeps us informed about the status of our vehicle and makes sure we're completely satisfied with the outcome. We highly recommend him!
by Vandergriff Honda on 03/31/2026
Thank you for the wonderful feedback! We're delighted that our service team has consistently provided you with knowledgeable and responsive care. Your recommendation means the world to us, and we look forward to continuing to deliver the exceptional service experience you've come to trust.
by 2023 HONDA ACCORD EX Owner on 03/26/2026Verified Service
The computer updating software died during the process. Idk if there's a battery indicator or not but "things" happen. Hai was good about not letting me feel forgotten about by giving updates and explanations for the delay. Was just barely outside quoted time of completion.
by Vandergriff Honda on 03/27/2026
We are happy to hear about your positive experience with our service team. We understand that technical issues with software updates can be frustrating, especially when they occur unexpectedly during the process. It's wonderful to know that Hai provided you with regular communication and clear explanations throughout the delay, ensuring you felt informed every step of the way. We appreciate your patience when the completion time extended slightly beyond our initial estimate. Your feedback about the quality of service you received means a great deal to us at Vandergriff Honda, and we're grateful you took the time to share your experience.
by 2025 HONDA PILOT EXL Owner on 03/24/2026Verified Service
I chose Vandergriff bc they have fair pricing, fixed my car in a timely manner, and allowed me the use of a vehicle while my car was in the shop. I had checked with several body shops- and Vandergriff can't be beat. Plus the Service Agent (Hung Ho) was MOST knowledgeable and helpful. I ask for him, as he sees to all the details, and knows his business. Vandergriff hires wonderful people!!
by Vandergriff Honda on 03/27/2026
Thank you for your wonderful review! We're thrilled you chose Vandergriff for our fair pricing, timely service, and loaner vehicle convenience. Hung Ho will be delighted to hear your praise about his expertise and attention to detail. We're proud of our dedicated team and appreciate you recognizing their knowledge and helpfulness. Thanks for choosing us!
by 2023 ACURA RDX TECHNOLOGY Owner on 03/19/2026Verified Service
I've been taking my vehicles to Vandergriff Honda for a number of years and have always had a good experience. Service Advisor (Hung Ho) always takes the time to answer any questions i may have, and provides me with all the options available from repair to replacement. Can't recommend him enough! Hung is the best!
by Vandergriff Honda on 03/23/2026
Thanks for sharing your wonderful experience and for your loyalty to Vandergriff Honda over the years. We're thrilled to hear that Hung consistently takes time to address your questions and provides you with comprehensive options. Your kind words and recommendation truly brighten our day and motivate our entire team to continue delivering quality service.
by Juanita E. on 03/02/2026Verified Service
After them informing me that my coolant reservoir was empty. They tried to say it was due to air in the system from when they replaced my coolant a year ago. They topped it off for me then called me the next day to say I had a leak. They should have checked that first before telling me some dumb information.
by Vandergriff Honda on 03/06/2026
We appreciate your feedback and understand your concern. Your feedback helps us improve our inspection process to ensure we identify the root cause of issues more effectively from the start. To discuss this matter further, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com.
by 2017 HONDA CR-V LX Owner on 02/27/2026Verified Service
Guy Collins made the experience wonderful. Great guy. Good communicator. Very knowledgeable. He is the reason that I come back to Vandergriff because I feel that he values for his customers. From check in to check out, I felt that Guy took excellent care of my daughter's car. As a parent, I appreciated everything he did to ensure the safety of her vehicle.
by Vandergriff Honda on 03/03/2026
Thank you for sharing your wonderful feedback about your service experience with us. It's truly heartwarming to hear that Guy made such a positive impression and provided exceptional care for your daughter's vehicle. His strong communication skills and extensive knowledge clearly made a real difference in your experience from start to finish. We're especially pleased that you felt confident in the safety and care of the vehicle, as we understand how important that peace of mind is for any parent. Your loyalty means everything to us, and we're grateful that Guy's dedication to valuing customers keeps you coming back. Thank you for trusting us with your family's automotive needs.
by 2020 HONDA CR-V EX Shopper on 02/26/2026Verified Purchase
Salesman was great. Car is good except for the fact that my wiper fluid reservoir is broken and leaks fluid when being filled up and the back wiper blade should have been replaced. Also one fog light is out. Other than that I am happy with my purchase.
by Vandergriff Honda on 02/27/2026
We are pleased to hear that you had a positive experience with our sales team and that you're happy with your purchase overall. We understand your concerns about the wiper fluid reservoir issue, the rear wiper blade condition, and the fog light that needs attention. These maintenance items are important for your safety and driving experience. We appreciate you bringing these matters to our attention, as it helps us ensure every vehicle meets the high standards our customers deserve. Your satisfaction with both the vehicle and service experience means a great deal to us at Vandergriff Honda.
by 2023 HONDA RIDGELINE SPORT Shopper on 02/18/2026Verified Purchase
Poor - I bought a certified honda truck 2023 - stalled on my way home. They asked me to tow it and they will refund me the tow amount. Once it was time for refund, they gave me the run around from one to one. Now it has been almost a month and no one reach out to me about my refund. The email I received, if I know someone else who want to buy a car from them. NO, I DON NOT, AND WILL NOT RECOMMED ANYONE!
by Vandergriff Honda on 02/20/2026
We understand your frustration and are sorry to hear that your experience did not meet your expectations. This is certainly not the experience we wanted you to have. Please contact our General Manager, Jimmy Le at Jle@vtaig.com so we can address your concerns and discuss how we can better serve you.
by 2018 HONDA ACCORD EX-L Owner on 02/15/2026Verified Service
I liked the friendliness of employees, cleanliness of dealership, and the continuous updates i received while vehicle was being repaired. I also like how the qoute i received was the qoute i paid upon picking up my vehicle. However, I did not like the prices. Aside, from that I would recommend the shop for vehicle maintenance and repairs.
by Vandergriff Honda on 02/17/2026
Thank you for your positive feedback about our friendly staff, clean facility, and transparent communication throughout your repair process. We're pleased the quote matched your final payment. We understand your concern about pricing and appreciate your honest feedback. Despite this, we're grateful you'd still recommend us for maintenance and repairs.
by Rochelle W. on 02/09/2026Verified Purchase
I have purchased MULTIPLE vehicles from Vandergriff Honda throughout the years. This is exactly why I am a repeat customer. I have not ever been disappointed in their sales or finance experience. In fact, this purchase was definitely the BEST experience I have with them easliy. I found the vehicle I wanted, they made it happen, I was in and out and just like that I have THE car I wanted.
by Vandergriff Honda on 02/11/2026
We're thrilled to hear this was your best experience yet! Your loyalty as a repeat customer means everything to us, and we're glad our sales and finance teams helped you find exactly the vehicle you wanted. Thank you for your continued confidence in Vandergriff Honda!
by 2022 TOYOTA COROLLA SE/NIGHT SHADE Shopper on 01/22/2026Verified Purchase
I won't recommend if anything used cars are being sold the same price as brand new ones if I could turn back from when I purchased my first vehicle I wouldn't have gotten it. Also had to come back and refinance two weeks later because the original bank step out and when I asked why I didn't get a specific answer.
by Vandergriff Honda on 01/23/2026
We appreciate you sharing this feedback and understand how pricing clarity and financing communication are important parts of the buying experience. Our goal is to be transparent and set clear expectations throughout the process, and comments like yours help us review how information is communicated. If you'd like to discuss this further, please contact our General Manager, Jimmy Le at Jle@vtaig.com.
by 2025 HONDA CR-V EXL Owner on 01/18/2026Verified Service
The staff was professional, courteous, and attentive throughout the entire process. Everything was handled efficiently, and the communication was clear and helpful. I truly appreciate the care and quality of service and would gladly recommend this dealership to others.
by Vandergriff Honda on 01/20/2026
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team's professionalism and service. Your recommendation means so much to us at Vandergriff Honda!
by 2012 HONDA INSIGHT Owner on 12/27/2025Verified Service
It was a very good experience. Guy Collins have extraordinary customer service and was very empathetic of the issues that our old car is facing!
I recommend this agency for maintenance and repairs, look for Guy and you will be very grateful, as am I.
by Vandergriff Honda on 12/31/2025
We are happy to hear about your wonderful experience with our service team. It sounds like you received the exceptional care and understanding you deserved during your visit. We're thrilled that our team member provided such outstanding customer service and showed genuine empathy regarding your vehicle's maintenance needs. Your recommendation means everything to us, and we're grateful you took the time to share your positive experience. We look forward to continuing to provide you with the quality service you've come to expect.
by 2011 HONDA ACCORD LX Owner on 12/19/2025Verified Service
The service advisor acted as if he didn't want to be there. He was rude and unfriendly. He rolled his eyes and sighed when another car pulled into the driveway, too. He just seemed like he was mad that he had to work. I won't have him help me again.
by Vandergriff Honda on 12/23/2025
We aim to create a welcoming and professional environment for every customer, and our goal is always to provide courteous and attentive support. Feedback like this helps us focus on improving interactions and ensuring all guests feel respected. We take these insights seriously as we continue enhancing our service experience. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com if you'd like to share more about your visit.
by 2023 HONDA PASSPORT TRAIL SPORT Owner on 12/13/2025Verified Service
The service area isn't sectioned off from the dealership, like other places, which I like. The waiting area has some not so comfortable sofas, but looks nice. They provide free coffee with your service and a loaner vehicle. Even though I had a loaner, they were able to complete the service the same day.
by Vandergriff Honda on 12/19/2025
We are elated to hear about your positive experience with our service department! It's wonderful that you appreciated our open layout design that keeps the service area connected to the main dealership space. We're pleased that you found our waiting area welcoming and that you enjoyed the complimentary coffee during your visit. Providing loaner vehicles is one of the ways we aim to make your service experience as convenient as possible, and we're thrilled that our team was able to complete your service efficiently in just one day. Your feedback about our facility and services means a great deal to us at Vandergriff Honda, and we look forward to continuing to provide you with excellent care.
by 2014 HONDA ACCORD EX-L Owner on 12/05/2025Verified Service
The service rep was very rude. I had a scheduled appt for 230p but called to change it til 1230p. Arrived there and waited longer than normal. Told the rep that someone referred me to him and I had his card. He stated, well when was that because I haven't had cards in months, let me see the card. Acting as if he didn't want to assist me. 1230 appt turned into a 3 hour wait.
by Vandergriff Honda on 12/10/2025
Your feedback is invaluable to us, and we understand your frustration. The interaction you described falls short of the respectful service we strive to provide every customer. We take these concerns seriously. Please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can discuss your experience further.
by 2015 HONDA PILOT EXLN Owner on 12/01/2025Verified Service
David provided excellent service from start to finish. He was professional, friendly, flexible, helpful, communicated clearly and consistently throughout the process. The explanations were easy to understand, and I always leave confident that the work is being completed. I am extremely satisfied and have always returned. I highly recommend their services.
by Vandergriff Honda on 12/04/2025
We are thrilled to hear about your outstanding experience with our service team. Your satisfaction with the professional and friendly approach throughout the entire process means everything to us. We're especially pleased that the clear communication and easy-to-understand explanations left you feeling confident in the work completed. It's wonderful to know that you've consistently chosen to return to Vandergriff Honda and that you feel comfortable recommending our services to others. Your loyalty and trust are truly appreciated, and we look forward to continuing to provide you with the exceptional service you deserve.
by 2009 HONDA CR-V EXL Owner on 11/27/2025Verified Service
My Rep was awesome he explained the details of the special I saw on Facebook. He also asked to bring a picture to show what I was referring too. Took my car and 8n about a hour my car was washed and ready to go. Thanks Arlington Honda I'm a satisfied customer. Job well done Happy Holiday 's to all and to all a goodnight.
by Vandergriff Honda on 12/16/2025
Thank you for the wonderful feedback! We're thrilled your representative explained the Facebook special clearly and that the process was smooth. Great to hear your car was washed and ready in about an hour. Your satisfaction means everything to us.
by 2022 HONDA PILOT SE Owner on 11/04/2025Verified Service
Guy provided truly outstanding service for my Honda Pilot! He handled my complex maintenance request efficiently and was extremely professional. He kept me completely informed, and his transparent communication about pricing and timelines made the entire visit seamless. I appreciate his efficiency and excellent customer careit makes a real difference. I highly recommend Guy and the whole service team!
by Vandergriff Honda on 11/10/2025
We are ecstatic to hear about your wonderful experience! It's fantastic that you found our team member to be so professional and efficient in handling your complex maintenance needs. We're thrilled that the transparent communication about pricing and timelines made your visit seamless. Your recognition of the outstanding customer care and efficiency means so much to us. Thank you for recommending our service team - we truly appreciate your trust and look forward to continuing to provide you with excellent service!
1 - 20 of 2,790 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
25,510 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Vandergriff Honda specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Vandergriff Honda specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Mobile Charging Station
Quiet Room
About Us
Welcome to Vandergriff Honda's Online Service Center
Certified Honda TechniciansHigh-Speed Wi-FiCourtesy VehiclesCoffee Station
Quality OEM Honda PartsState-of-the-Art Service FacilityEntertaiment AreaLounge Area
Vandergriff Honda is home to a state...
What do verified customers think about Vandergriff Honda in Arlington, TX?
Verified customers who visit Vandergriff Honda in Arlington, TX rate this business 4.7 out of 5 stars, with 2,790 reviews. 25,510 customers favorited this location.
How can I contact Vandergriff Honda in Arlington, TX?
To reach the sales team at Vandergriff Honda in Arlington, TX, call (844) 935-2307. To reach the service department, call (833) 684-0381
How can I schedule a service appointment with Vandergriff Honda in Arlington, TX?
What are the shop amenities offered by Vandergriff Honda in Arlington, TX?
Vandergriff Honda in Arlington, TX offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station and Quiet Room.
Does Vandergriff Honda in Arlington, TX have a service center?
Yes, Vandergriff Honda in Arlington, TX does have a service center. You can contact the service department at (833) 684-0381.
