by 2025 KIA CARNIVAL LX/LXS Owner on 08/12/2025Verified Service
The technician was very helpful. Service was completed within the expected time frame. Will go again.
by 2025 KIA SOUL LX/S Owner on 07/31/2025Verified Service
They listened to me before they took the car in.They told me what they were doing for me, and I usually pay up to 100 dollars at other places; the first service here was free! So I was very happy overall!
by 2021 KIA K5 GT LINE Owner on 07/30/2025Verified Service
Randy is an excellent service consultant to work with. He explains everything well and takes the time with the customer to answer all questions.
by 2014 KIA SOUL PLUS Owner on 07/25/2025Verified Service
Replacing brakes lines took from 7/15/25 thru 7/22/25 to complete. Dealer had to order parts. Did give me a rental car to use. Job done after several phone calls to service department.
by 2022 KIA TELLURIDE SX Owner on 07/17/2025Verified Service
Spitzer Kia Cleveland is amazing. I take all 3 of my cars there and even bought two of them there. Randy is fantastic. If I need anything I call him. Would recommend them for all your car needs.
by 2025 KIA K5 GT Owner on 07/14/2025Verified Service
I had a recall, and without them telling me they put in my floor mats correctly for me. I guess I had them in the wrong way
by Pabax71@gmail C. on 07/05/2025Verified Service
Spritzer Kia did a wonderful job of replacing my brake pads and handling my the 30,000 miles car maintenance.
by 2025 KIA K5 EX Owner on 06/20/2025Verified Service
I like everything at this dealership. The service personnel and salespeople are great and are truly there for the customer. They get you in and out in a reasonable time and your car is always washed
by 2025 KIA SOUL LX/S Owner on 06/19/2025Verified Service
Waiting with an appointment from 130 to 430 for an oil change. Plus had come back the next day because oil leak out all over my driveway .
by 2021 KIA SELTOS EX Owner on 06/14/2025Verified Service
Belinda Frost helped me from beginning to end, kept me informed of work being done as well as time frame. Was friendly and great to work with!
by 2023 KIA SELTOS SX Owner on 06/06/2025Verified Service
Prompt attention, clear explanations of required service, updates on time of completion, and friendly people throughout the process
by 2024 KIA K5 GT LINE Owner on 06/05/2025Verified Service
Service was not performed correctly. I had to make two additional trips within that week. It's still not correct.
by 2017 KIA OPTIMA LX Owner on 06/05/2025Verified Service
Nothing negative to say. On the positive side, the three people I interacted with were polite and professional
by 2025 KIA SPORTAGE X-PRO/X-PRO PRES Owner on 06/03/2025Verified Service
Quick and reasonably priced service. Very nice waiting area. Darius, the service advisor was very knowledgeable and friendly. I especially appreciated the videos that were sent showing the step-by-step process.
by 2016 KIA FORTE LX Owner on 05/22/2025Verified Service
Customer's service was good but waiting 2 hrs for a scheduled oil change is crazy should not take that long
by 2022 KIA SELTOS EX Owner on 05/21/2025Verified Service
Service was great. Needed to speak to the service manager to get a full understanding of what was happening with my car but the service manager was very helpful and thorough in explanation.
by 2023 KIA SELTOS LX Owner on 05/21/2025Verified Service
I have been a customer of Kia on Brookpark for a long time. They have always provided great service . Thank you Randy for your for being professional and prompt in regards to time. It was definitely appreciated.
by 2025 KIA K4 EX Owner on 05/19/2025Verified Service
It was fine, first two services paid for when you buy a car there, and I had some issues with the radio speakers, they got that part ordered for me. All in all decent.
by 2025 KIA CARNIVAL LX/LXS Owner on 05/19/2025Verified Service
It's a bad service I sent my car to fix the windshield and my car stay two days and then they say you have to call the insurance I'm already I have package
by 2021 KIA FORTE FE/LXS Owner on 05/17/2025Verified Service
Service could have been a little faster but I understand that the employee was new in the position. His attitude was excellent though. I liked the waiting area and the fact that I was given updates on the services progress.
