by 2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 01/28/2026Verified Service
Completed service with no issues. On time service. Enjoyed complimentary Uber back to the dealership. Multiple customer updates.
by Sloane Toyota of Philadelphia on 01/28/2026
It was our pleasure to assist you in a timely manner at Sloane Toyota of Philadelphia! Thank you for sharing your experience with us. We hope to see you again soon!
by 2015 TOYOTA COROLLA L/LE/LE PLUS/LE P Owner on 01/20/2026Verified Service
Good customer services. Their tech integration to let you know what's being done to the vehicle or letting you know something important is still needs work but the people were good.
by Sloane Toyota of Philadelphia on 01/20/2026
Thank you for the feedback! We're glad you had a good experience with our team and we look forward to serving you again in the future. See you next time at Sloane Toyota of Philadelphia!
by 2020 TOYOTA HIGHLANDER XLE Owner on 01/18/2026Verified Service
The ducked and did not perform all initial requests. Terrible customer service. They need all new staff and management!
by Sloane Toyota of Philadelphia on 01/19/2026
I'm truly sorry to hear about your disappointing experience with us. We pride ourselves on providing excellent customer service, so this feedback is concerning to hear. I'd like to learn more about what occurred and see how we can make amends. Please feel free to reach out to me at your earliest convenience. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302
by 2022 TOYOTA RAV4 LE Owner on 01/14/2026Verified Service
they are just so very nice.they tell you what is going on. they also send tou a video as they are inspecting your truck.
by Sloane Toyota of Philadelphia on 01/14/2026
We're delighted to hear you had a positive, transparent service experience at Sloane Toyota of Philadelphia! Thank you for choosing us!
by 2020 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 01/10/2026Verified Service
The best Toyota dealer in Philadelphia. Great team great customer service with a great customer service manager (AL) you are the best.
by Sloane Toyota of Philadelphia on 01/11/2026
Thank you for choosing Sloane Toyota of Philadelphia and sharing your review! We'll be sure to pass along your review to Al, and the rest of the team. Safe travels!
by 2018 HONDA CR-V LX Owner on 12/31/2025Verified Service
It is always a pleasant experience. Timeliness of the service and video of my car inspection were excellent.
by Sloane Toyota of Philadelphia on 12/31/2025
We're pleased to hear about your excellent experience with our team! Thank you for choosing Sloane Toyota of Philadelphia and for sharing your positive feedback. Safe travels!
by 2017 TOYOTA RAV4 HV LE/XLE Owner on 12/30/2025Verified Service
I had my oil change. The service did not take long. I was in and out of the dealership in less than 2 hours.
by Sloane Toyota of Philadelphia on 12/31/2025
We're glad you had a quick and efficient oil change experience at Sloane Toyota of Philadelphia. Thank you for sharing your feedback, and we wish you safe travels ahead!
by 2014 SCION IQ Owner on 12/30/2025Verified Service
All positive: Sloane Toyota has an exception service department. The staff is completely focused on doing right by the customer.
by Sloane Toyota of Philadelphia on 12/31/2025
Thank you for the rave review! We are thrilled to hear you are so well taken care of by the Sloane Toyota of Philadelphia service team. See you next time!
by Ciprian D. on 12/30/2025Verified Service
Amazing from top to bottom. Great service manager and EXCELLENT technician, Pedro.Thank you, I'll see you at the inspection next year.
by Sloane Toyota of Philadelphia on 12/30/2025
Ciprian, thank you for choosing Sloane Toyota of Philadelphia and for sharing your experience with our team. We'll be sure to pass along your kind words to Pedro!
by Ciprian D. on 12/10/2025Verified Service
Amazingly done in the second try thank you very much. Love Pedro. I will see you at the end of December with the Yaris.
by Sloane Toyota of Philadelphia on 12/10/2025
Ciprian, we're grateful for your five-star review of Pedro and the team! Thank you for putting your trust in Sloane Toyota of Philadelphia, we'll see you at the end of December! Safe travels!
by 2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 12/04/2025Verified Service
My experience with sloane is great they took my car and did my inspection what I made my appointment for. if something was wrong I got a phone call and the. Well job done sloane!
by Sloane Toyota of Philadelphia on 12/04/2025
Thank you for choosing Sloane Toyota of Philadelphia and sharing your experience. We're glad to hear our team communicated well and got you back on the road quickly. See you next time!
by 2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner on 12/04/2025Verified Service
The service is an absolutely good, great customer service and the staff very friendly they let to customers excited and helpful.
by Sloane Toyota of Philadelphia on 12/04/2025
Congrats on your new Toyota Highlander! We're happy the Sloane Toyota of Philadelphia team made the experience exciting and helpful. Safe travels ahead!
by 2017 TOYOTA RAV4 LIMITED/SE/PLATINUM Owner on 12/04/2025Verified Service
Had maintenance on car. Inspection and brakes Rear
Everything was done in a timely manner
I was kept informed and given the amount due for everything
by Sloane Toyota of Philadelphia on 12/04/2025
Thank you for sharing your feedback. We're pleased everything went smoothly and on schedule. We hope to serve you and your vehicle again! -Sloane Toyota of Philadelphia
by 2020 TOYOTA COROLLA SE/NIGHT SHADE Owner on 12/03/2025Verified Service
It was wonderful as usual!
Al was particularly helpful and efficient again Al was particularly helpful and efficient again!!!
by Sloane Toyota of Philadelphia on 12/04/2025
Thank you for the glowing review! We're happy Al provided helpful and efficient service. We look forward to seeing you next time at Sloane Toyota of Philadelphia!
by 2012 TOYOTA AVALON/LIMITED Owner on 11/28/2025Verified Service
On time, very thorough and complete. Service Manager was extremely helpful and accommodating. Everyone involved went the extra step and the total bill was fair and reasonable.
by Sloane Toyota of Philadelphia on 11/30/2025
We are delighted to hear that our service team went the extra mile for you! Thank you for choosing Sloane Toyota of Philadelphia! See you next time!
by 2003 TOYOTA COROLLA CE/LE/S Owner on 11/26/2025Verified Service
This is a very well-run shop. The manager of this service center, as well as the advisors, is very customer-oriented. They make every customer feel valued and pleased.
by Sloane Toyota of Philadelphia on 11/26/2025
Thank you for sharing this amazing feedback! We are thrilled to see that you had such a successful service experience with the Sloane Toyota of Philadelphia team. Safe travels!
by 2016 TOYOTA COROLLA L/LE/S SERIES Owner on 11/26/2025Verified Service
It's always a pleasure to take my car to Sloan Toyota for service. I appreciate Joe Darcy managing my car's care and service.
by Sloane Toyota of Philadelphia on 11/26/2025
We're glad to hear Joe and our service team takes such good care of you here at Sloane Toyota of Philadelphia. Thank you for trusting us with your business! See you next time!
by 2010 TOYOTA VENZA Owner on 11/05/2025Verified Service
I was promptly made aware of my car status. The representative explained things and advised me. My car was done just when they had told me, which helped me plan my day.
by Sloane Toyota of Philadelphia on 11/05/2025
Thank you for choosing Sloan Toyota of Philadelphia and for sharing your experience. We truly appreciate your business and look forward to sharing another five-star experience with you next time. See you down the road!
by 2019 TOYOTA AVALON XLE/XSE/LTD/TOUR Owner on 11/04/2025Verified Service
I liked the convenience of a ride to get home and to return. I didn't like the fact that I could not speak directly to the person who actually worked on my car. I really wanted to speak with that person.
by Sloane Toyota of Philadelphia on 11/05/2025
Thank you for sharing your experience with us! We're pleased to hear our shuttle service was helpful, but sorry for missing the mark with our communication. If you have any specific questions that we can assist you with, please don't hesitate to reach out to me directly. We don't want to leave you with any unanswered questions. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302
by 2015 TOYOTA RAV4 LE Owner on 11/03/2025Verified Service
We take our vehicle to Sloane Toyota because we know they are fair and will only do what is needed. We know any repairs or maintenance will be done correctly at a fair price. We trust our vehicle with Hiran and the Sloane team.
by Sloane Toyota of Philadelphia on 11/04/2025
Thanks for trusting Hiran and the team at Sloane Toyota of Philadelphia! We look forward to your next visit. Safe travels ahead!
