by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 08/01/2025Verified Service
Easy to make an appointment.
Friendly and clean atmosphere.
Service was promised in an hour and that is exactly how long it took.
by 2024 JEEP GRAND CHEROKEE L LAREDO Owner on 07/02/2025Verified Service
We were met and visited with the service representative. We were told what to expect, he was very friendly and offered us water or coffee and showed us the waiting room. Everything went well and we were on our way.
by 2021 RAM 2500 BIG HORN Owner on 06/27/2025Verified Service
I liked that the Service writer was very nice and courteous.
I did not like the fact that I was not informed a $8.90 credit card fee was put on my charge.
No notice by the service writer and not posted in the service department.
by 2021 FORD F150 SUPERCREW Shopper on 06/25/2025Verified Purchase
They helped me so much and I am thankful for everything they did to make sure I was able to get the vehicle i needed.
by 2015 RAM 1500 SLT Shopper on 06/18/2025Verified Purchase
they definitely made sure you understood everything happening and helped all they could. very sweet people !!
by 2023 FORD BRONCO SPORT BIG BEND Shopper on 05/31/2025Verified Purchase
It was a great dealership with friendly, knowledgeable employees! We had a great experience and would recommend this dealership to anyone!
by 2020 JEEP CHEROKEE LATITUDE PLUS Owner on 03/10/2025Verified Service
They had several people in front of us in the waiting area, the woman that greeted us were friendly. The waiting area was clean, coffee and water was available. They came to give us an update about what needed to be done with the car to see if we wanted the service done. I appreciated the friendly service.
by 2021 RAM 1500 LARAMIE Owner on 03/06/2025Verified Service
I like the service. I waited 5 hours for a oil change and software update at hour 4 I asked what's taking so long the guy came back and said there's a car parked in the way in front of my truck. So my truck was probably done but it just sat back there for who knows how long.
by 2024 RAM CHASSIS 5500 Owner on 02/09/2025Verified Service
The service department is top notch! Shalynn is the best service advisor in the industry! I have my trucks serviced weekly and the not only service them but they also inspect everything. They have found numerous parts that I needed to address so I am not dead on the side of the road.
by 2018 RAM 1500 SLT Owner on 09/26/2024Verified Service
Was told I could get the premium service where they add extra stuff to the vehicle for the engines for life and when I took it out there was told I could not and they would do a regular oil change and inspection only. The engines for life is a scam and they got me and my daughter with the scam!
by 2019 RAM 2500 LIMITED Owner on 09/10/2024Verified Service
The oil change was fine but I paid to have my tire rotated and when I got down the road the light come on saying low tire when it was obvious that I did rotate the tires and did not adjust the tire pressure for the difference so I had my own tires up and let air out of the front ones so I was at the correct tire pressure very unprofessional if you asked me
by 2021 JEEP GLADIATOR SPORT Shopper on 09/10/2024Verified Purchase
I was able to get what I wanted in a vehicle and what I needed for my trade all over the phone. I arrived at the dealership, test drove the vehicle that was exactly as advertised, went to finance and was headed back home all in a timely manner. Fast, friendly and easy to work with
by 2022 RAM 1500 REBEL Shopper on 08/01/2024Verified Purchase
They was really nice and they didn't seem pushy. Just didn't like the long wait to sign papers. But it was worth it I really like the pickup I bought. I would refer anyone they have a big selection of vehicles. I thought the dealership was a really nice place. And I like the rooms where you sign papers are thick walled. This is a good dealership
by 2014 RAM 2500 LONGHORN Shopper on 04/09/2024Verified Purchase
They messed up the loan paperwork more than once. Had to drive back 3 times to sign loan papers. Then they had recalls set there all day to tell me they couldn't get it done by the time I needed to leave. Get a loaner has to be back in the morning. Went back wasn't done, 2 more days be4 they got it done.
by 2015 CHEVROLET TAHOE LT Owner on 10/10/2023Verified Service
I purchased the 2015 Chevy Tahoe, it had no gas in the vehicle, when i drove the vehicle off the car lot, the check engine light came on. Brought the vehicle back the next day, an was told that a sencor was bad on the vehicle, an the part was supposed to be ordered, but no reply.
by 2022 CHEVROLET SILVERADO K2500HD LTZ Owner on 10/06/2023Verified Service
Very nice salesman Robert Smith. As always seems like the financing part of buying a vehicle takes a while but the same at all dealerships. So far happy with purchase which was a 2022 Silverado 2500 diesel. The better review will be in 1-2-3 years down the road.
by 2019 CHEVROLET SILVERADO K2500HD LT Shopper on 09/14/2023Verified Purchase
Great folks, they were very helpful in the purchase process and the truck was ready and waiting on my arrival. The only down side of the entire purchase was it had only one key and fob. I had to purchase another key and fob when I returned home at a whopping $350.00. I believe a dealer could have taken care of this before the purchase was finalized. Overall great dealership and service.
by 2023 DODGE CHARGER R/T Shopper on 07/30/2023Verified Purchase
I traveled over 900 miles to pickup my Charger. Mike C. was great to work with and the buying experience with all involved was very professional to work with. They all made you feel at home and in good hands. If I need to buy another vehicle down the road I will be coming back here. Lisa M from WY
by 2015 RAM 1500 SLT Owner on 06/10/2023Verified Service
Sierra and Ryan and all the staff at Dodge Dealership are very friendly and the mechanics that work there are amazing i recently had brakes on truck all the way around and Larry did a excellent job not sure of the other mechanics names but they are awesome .thank yall for being so kind and caring
by 2023 JEEP GRAND CHEROKEE LIMITED Owner on 04/24/2023Verified Service
I wasn't expecting to have to have service done so soon after purchasing. However, whoever worked on my Jeep did so perfectly. Great service by friendly people. I would have given 5 stars if my floor mat did not have dirty work shop shoe stains on it.
