by 2019 CHEVROLET TRAX 1LT Owner on 03/10/2026Verified Service
I didn't receive all the services I was supposed to have received. They were happy with making me believe I received all my services. Will be receiving a full refund because they are not honest and I will never recommend them to anyone.
by 2019 CHEVROLET EQUINOX LT Owner on 03/09/2026Verified Service
I truly appreciate the great service I received. The staff was welcoming, knowledgeable, and made sure my car was properly taken care of. It was a smooth and positive experience from start to finish.
by Christopher G. on 02/18/2026Verified Service
They told me that my wheel was driving straight because of snow they keep telling me nothings wrong with that car definitely is.
by 2024 FORD EXPLORER XLT Owner on 02/09/2026Verified Service
Everything!! From check in to check out the super customer service was more than I could have hoped for! Thanks to Adrienne!
by 2019 DODGE GRAND CARAVAN SE Owner on 02/07/2026Verified Service
They put an engine in my car and then in 2 days it was back in the shop and then you take $1,200 starter
by 2018 CHEVROLET TRAX 1LT Owner on 02/01/2026Verified Service
The prices are extremely high. When i got my car back, it smells like burning rubber when i cut my heat on.
by 2016 CHEVROLET TRAVERSE LT Owner on 01/30/2026Verified Service
I like being able to texts my service person for updates on my truck at any time and them texting me everyone was very nice
by Amanda A. on 01/29/2026Verified Service
Car is now non- operable. Car has been in and out of service since purchase in 6/19/25. It has been in more than out...
by 2024 SUBARU CROSSTREK PREMIUM Owner on 01/28/2026Verified Service
work was done early, but I didn't get any updates on the service the whole time my car was there.
Car was returned very clean.
by Jackson G. on 01/22/2026Verified Service
Love this service shop, best customer service and mechanical expertise in the greater cleveland area.
by 2025 CHEVROLET TRAX 1LT Owner on 01/16/2026Verified Service
All went well doing my car maintenances that morning. My husband (Verline Dye) took the car in at 8:00 am. and the car was done with an hour or so. Thank you.
by David S. on 12/26/2025Verified Shopper
All went great. We liked the car and communication was always there. Another car on our list, also carfax by dealer, the stars lined up with that car and we drove it home.
We would shop here, Serpentini in the future!
by Charles R. on 12/08/2025Verified Purchase
All personal was exceptional. I still did not get all thevkeys to trucklike,keys for camper top
Keys for trailer hitch.
by 2017 BUICK ENVISION ESSENCE Owner on 11/28/2025Verified Service
They were very professional, friendly and they got the job done as quickly as possible. They inspected my vehicle and found things that i missed. They did an excellent job fixing my vehicle. I would highly recommend them.
by 2022 VOLKSWAGEN TAOS SE Owner on 11/27/2025Verified Service
Jaamar at serpentine was absolutely amazing! He put me in a car that was in my budget, yet still modern and stylish. Best customer service from him. Thank you!
by Matthew P. on 11/24/2025Verified Purchase
One word - Awful. I had an issue the moment I started backing the vehicle I purchased into my driveway. The dealer was unwilling to work with me on a solution.
by 2020 CHEVROLET SILVERADO K1500 RST Owner on 11/10/2025Verified Service
The service advisor was great the service was not that great I am still having the same oil leak after spending 2800.00 for recommended service.
by 2025 CHEVROLET SILVERADO K1500 LT Owner on 11/07/2025Verified Service
I pulled in 10mins before closing time with a tire that needed replaced due to a puncture in the sidewall. The service guys were great. They had the tire in stock, and didn't bat an eyelash about staying a little late to get me back on the road.
by 2024 CHEVROLET TRAILBLAZER LT Owner on 11/04/2025Verified Service
I made my appointment with ease, arrived and was taken care of quickly. I had to leave my vehicle but needed it back by a certain time and it was ready when they said it would be.
by 2012 CHEVROLET TRAVERSE LS Owner on 11/03/2025Verified Service
I service ran a little longer then expected job was done well you have a great staff John and Phil did a great job will continue to to be a customer of your Dealership have purchased many vehicles there and service thank you Robert Lucas
