Serpentini Chevrolet of Willoughby Hills

3.9
New Car Sales: (440) 659-1995Used Car Sales: (440) 291-5145Service: (330) 355-8482
Sales Open until 9:00 PM
2810 Bishop Rd Willoughby Hills, OH 44092
Website

Serpentini Chevrolet of Willoughby Hills

3.9
Sales Open until 9:00 PM
Website

346 New and Used Vehicles for Sale at Serpentini Chevrolet of Willoughby Hills

Every used car comes with a FREE CARFAX Report
Sort by: CARFAX Best Match
1 - 12 of 346 results
2024 GMC Sierra 2500HD Pro
GMC Certified Pre-Owned
Used 2024 GMC Sierra 2500HD Pro
$43,280 | 14,989 miles
great value
$5,200 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
4 Service History Records
2020 Kia Sorento LX
Used 2020 Kia Sorento LX
$12,083 | 91,538 miles
great value
$2,667 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
17 Service History Records
2020 Ram 1500 SLT
Used 2020 Ram 1500 SLT
$24,542 | 49,039 miles
great value
$2,668 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
13 Service History Records
2020 Nissan Kicks S
Used 2020 Nissan Kicks S
$12,949 | 51,045 miles
great value
$1,781 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
7 Service History Records
2019 Ford Escape SE
Used 2019 Ford Escape SE
$12,863 | 54,175 miles
great value
$2,317 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
15 Service History Records
2017 Ford Escape Titanium
Used 2017 Ford Escape Titanium
$13,394 | 47,659 miles
great value
$2,056 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
14 Service History Records
2020 Ford EcoSport SE
Used 2020 Ford EcoSport SE
$11,997 | 73,379 miles
great value
$1,663 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
19 Service History Records
2020 Chevrolet Trax LT
Chevrolet Certified Pre-Owned
Used 2020 Chevrolet Trax LT
$12,698 | 57,245 miles
great value
$3,042 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
14 Service History Records
2023 Kia Sportage EX
Used 2023 Kia Sportage EX
$18,496 | 82,417 miles
great value
$1,904 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
11 Service History Records
2018 Nissan Titan SV
Used 2018 Nissan Titan SV
$24,972 | 29,992 miles
great value
$1,568 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
23 Service History Records
2014 Kia Forte EX
Used 2014 Kia Forte EX
$6,494 | 79,690 miles
great value
$1,626 below CARFAX Value
Accident Reported
Accident Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
4 Service History Records
2023 Chevrolet Traverse LS
Used 2023 Chevrolet Traverse LS
$22,994 | 79,541 miles
great value
$1,056 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
4 Service History Records
1 - 12 of 346 results

Sell Your Car with CARFAX in 3 Easy Steps!

Ratings & Reviews

Overall Rating
3.9
633 Verified Reviews
5 Star
61%
4 Star
10%
3 Star
5%
2 Star
5%
1 Star
19%
Sort by: Most Helpful
Read reviews that mention
by 2023 BUICK ENCORE GX SELECT Owner on 09/14/2025Verified Service
I want to thank Adrian and Hailey for their excellent customer service. They smiled, laughed, and understood my problem. They always kept in touch with me by phone about my repair. Adrian and Hailey, you both are the most wonderful service representatives for Serpentini. If anything every happens to my car and needs repair, I definitely will contact you both. Barb Federico
by Romainedavis@rocketmail C. on 08/25/2025Verified Service
Poor service did not complete the service task scheduled no call back and they didn't know where to find my truck I waited 30-45 minutes for them to locate my truck and the service adviser was too busy talking about outside work activities than attending to waiting customers they scheduled me for repairs they didn't have the parts to do
by 2017 CHEVROLET SPARK 2LT Owner on 08/15/2025Verified Service
The work was fine, but 2.5 hours for an oil change & tire rotation seems excessive when you make an advance appointment. I indicated when both making the appointment and when checking in that I would be waiting (I live 30 minutes from the dealer). Dealerships want you to bring your vehicles back "home" for maintenance, but then everything takes forever.
by Jacqueline S. on 08/11/2025Verified Purchase
After the sale the salesperson won't return my calls. I purchase the at night and couldn't see there coffee stains all over the car even the ceiling. Also there something hanging from the bottom of the car. These are definitely negotiable items. I paid 22,000 for the car and can't get a return call.
by 2017 JEEP CHEROKEE LATITUDE Owner on 08/02/2025Verified Service
I got a flat unexpectedly on the highway near shop. They were able to assist with the vehicle with no hassle. Carefully put on my spare and I was gone in no time. I was extremely overwhelmed and everyone was so helpful and it didn't go without notice. They even removed all the junk in my trunk to get to my tire. God bless this entire establishment abundantly for their service and their dedication.
by Richard G. on 07/21/2025Verified Service
I had a scheduled appointment for 6/25/25 they didn't get to my car for 3weeks my friend dropped his car off after me at night n put his keys n the drop box and his car was looked at n fixed before they ever touched my car. And they're saying they cant fix it bc they no longer make the parts and charged me 203 still
by 2019 FORD ESCAPE TITANIUM Owner on 06/29/2025Verified Service
They completely messed up my car! Had to fight to even get them to look at my car and contact the warranty company and when they finally sent the request (4 months later), they took 2 weeks to eventually send to manufacturer dealership. I had to fight to get a loaner car for this entire month and a half process. I never felt listened to and was only listened to once I brought in a male family member to back me up.
by Trrydrvr@gmail C. on 06/27/2025Verified Service
The service advisor that they had assigned to me was not even scheduled to work the morning that I was scheduled for service which prolonged my drop off. There was no explanation of service and when I was told to just go to the cashier for my paperwork, they were unable to locate it and when I got into my car, the seat was adjusted so far back and so far down, I felt that I fell to the floor! Terrible customer service!!
by 2019 BUICK ENCLAVE ESSENCE Shopper on 06/24/2025Verified Purchase
While searching for a more current year vehicle. I stopped into the Serpentini Willoughby Hills dealership. A car sales representative by the name of David assisted me. I informed him of a few vehicles I had in mind and he went right to grabbing them for me to test drive. David was professional, attentive and knowledgeable. I purchased a vehicle from the dealership and did not have any issues.
by 2017 BUICK ENVISION ESSENCE Shopper on 06/16/2025Verified Purchase
They tried to charge me more for the car than what it was advertised on their website. They tried to give me a higher interest rate than what they told me and i have a 850 credit score and the term of the loan was longer than what we agree on. So please pay attention to the paperwork before you sign and they will distract you while you're trying to sign the paperwork.
by 2021 CHEVROLET TRAX 1LT Owner on 05/31/2025Verified Service
I decide to give the Serpentini Chevrolet in Willoughby Hills 5 stars because the mechanic did do what was needed on the car. I also know that from my husband (Verlaine Dye) who brought the car in was told that a front-end alignment was needed, which will be done on a later date. Thank you. Marcia Dye
by 2011 CHEVROLET CAMARO LT Owner on 05/10/2025Verified Service
Buying the car was good experience. Afterwards is a different story. Can not get them to fix what they said they would its been 42 days now have not received my temporary title yet 3 days left on the tag. Every time I call somebody the finger pointing begins to somebody else, and I can't get anything done. Not a very happy customer.
by 2015 CHEVROLET SONIC LTZ Owner on 03/12/2025Verified Service
Oil change was okay didn't like the added fee for using my credit card. Second time engine light was on. my car was there for a few days, didn't find the problem but was charged anyway. Wasn't able to talk to a supervisor because they were always in meetings. Still not satisfied. Look like I received scratches on the hood of my car.
by 2018 CHEVROLET TRAVERSE PREMIER Owner on 03/02/2025Verified Service
The sarcastic, angry mechanic returned my car to me with 5-6 lights on with no explanation charged me about the dangers of the lights. I was so disappointed that I just drove away. My feelings are hurt and I can't understand why somebody would treat me this way.
by 2019 KIA SORENTO LX/S Shopper on 01/27/2025Verified Purchase
Back and forth on times to pickup. Was told it was done, established a time to pickup. 45 mins later was told, oh wait it's not done. Had to wait 2 more days. Then was supposed to get a key programmed and cut. Was told they would establish a time, I have heard nothing. Still waiting to get a time and day for the key for the car I purchased to be cut and programmed.
by 2020 CHEVROLET BLAZER RS Owner on 12/04/2024Verified Service
Worst experience ever! I will not return to this location, very disorganized for warranty and extended warranty work. The Service Dept. is poorly managed and lacks communication between advisors, managers, and customers. PDR and wheel repair scheduling - the worst I have ever seen and experienced as a customer
by 2020 INFINITI QX60 LUXE/PURE/SPECIAL ED Shopper on 11/30/2024Verified Purchase
It was good, they lacked communication after I got the car concerning the cancellation for my tire warranty , other things were minor , there was no wide shield wiper cleaner in the car a couple dirt spots inside I had to scrub off, other than that I am happy with my purchase of the Infiniti qx 60 though !
by 2020 CHEVROLET COLORADO Z71 Owner on 11/26/2024Verified Service
Good service for the oil change. Some other needed work was discovered (brakes and battery) The very helpful technician gave me his card and explained that I should call him when I was ready to get the work done. He would help make the arrangements. Less than a week later, I was ready to schedule the additional work. I called and left 2 messages on his voicemail. He never returned my call. I decided to have the work done elswhere.
by 2019 HYUNDAI TUCSON LTD/SEL/SP/ULT/VAL Shopper on 11/23/2024Verified Purchase
even tho we bought a car it could have gone different. like them listening to what we wanted and color and why did we have to be there for 5 hours. if the manager had come out maybe an hour into, asked what we where looking for and then looked up the wants and found if they had or not we asked for and maybe drove more then two cars it would have been a little better. and if the some of the employee had a better attitude
by 2019 JEEP CHEROKEE LIMITED Owner on 11/18/2024Verified Service
I don't like the fact that I had to pay all that money to see what was wrong with my radio after I had already told them what was wrong with my radio I only had this truck for two months and I was told that they could not fix my radio and I have to pay. $1000 to get a new one
1 - 20 of 633 results

Service Information

Don't miss your service!

Schedule or call your dealer for service appointment today to avoid costly repair cost.

7,349 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Serpentini Chevrolet of Willoughby Hills specializes in these services, in addition to many others.

  • Oil Change
  • Tire Rotation
  • Tire Service & Repair

Top Makes Serviced

Based on CARFAX Service History, Serpentini Chevrolet of Willoughby Hills specializes in these makes, in addition to many others.

  • Buick Services
    Buick
  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • GMC Services
    GMC
  • Jeep Services
    Jeep

About Us

Get In Touch
Sales Information
New Car Sales: (440) 659-1995
Used Car Sales: (440) 291-5145
Today: Open until 9:00 PM
Sunday
Closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
2810 Bishop Rd Willoughby Hills, OH 44092
Service Information
Service: (330) 355-8482
2810 Bishop Rd Willoughby Hills, OH 44092

Frequently Asked Questions

What do verified customers think about Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH? Verified customers who visit Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH rate this business 3.9 out of 5 stars, with 633 reviews. 7,349 customers favorited this location.
How can I contact Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH? To reach the sales team at Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH, call (440) 291-5145. To reach the service department, call (330) 355-8482
How can I schedule a service appointment with Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH? You can schedule a service appointment at Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH through CARFAX.
Does Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH have a service center? Yes, Serpentini Chevrolet of Willoughby Hills in Willoughby Hills, OH does have a service center. You can contact the service department at (330) 355-8482.