Pep Boys Reviews - Page 7

3.9
Website

Ratings & Reviews

Overall Rating
3.9
202 Verified Reviews
5 Star
56%
4 Star
16%
3 Star
8%
2 Star
5%
1 Star
15%
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Read reviews that mention
by 2019 JEEP CHEROKEE LIMITED Owner on 07/14/2022Verified Service
Great customer service! They treated my Jeep with care! I will be back!! Thanks Pep Boys
by Pep Boys on 07/20/2022
We appreciate the 5-star rating!! Thank you for your business. Were happy we were able to deliver a great experience for you!
by 2016 MERCEDES-BENZ GLC 300 4MATIC Owner on 06/22/2022Verified Service
Top notch service! Fast and on point.
by Pep Boys on 06/23/2022
A big thank you for the 5-star rating! We appreciate your business.
by 2015 NISSAN PATHFINDER S/SV/SL/PLATNU Owner on 06/08/2022Verified Service
Excellent experience - friendly and knowledgeable staff, great service.
by Pep Boys on 06/08/2022
A big thank you for the 5-star rating! We appreciate your business.
by 2016 HONDA CIVIC LX Owner on 04/08/2022Verified Service
Excellent friendly fast service !
by Pep Boys on 04/08/2022
A big thank you for the 5-star rating! We appreciate your business.
by 2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 03/31/2022Verified Service
Great service, thank you Eugene.
by Pep Boys on 03/31/2022
Thank you for taking the time to review your service. We are pleased to hear that you had a positive experience.
by 2016 HYUNDAI SONATA SPORT/LIMITED Owner on 03/20/2022Verified Service
Nice job No problem fast service
by Pep Boys on 03/20/2022
A big thank you for the 5-star rating! We appreciate your business.
by 2016 CHEVROLET SILVERADO K1500 LT Owner on 01/31/2022Verified Service
Well I went in for a oil change they were very courteous and helpful
by PepBoys on 01/31/2022
When our customers are happy, we are happy. Thanks for the feedback!
by 2021 DODGE DURANGO R/T Owner on 01/28/2022Verified Service
Very good work on my oil change
by Pep Boys on 01/28/2022
A big thank you for the 5-star rating! We appreciate your business!
by 2014 BUICK REGAL PREMIUM Owner on 01/26/2022Verified Service
As normal very satisfied with the service from PepBoys
by Pep Boys on 01/26/2022
We appreciate the 5-star rating!! Thank you for your business!
by 2003 FORD EXPLORER XLT/SPORT/NBX Owner on 01/20/2022Verified Service
great servie department/ done in a timely manner
by Pep Boys on 01/20/2022
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2015 NISSAN MURANO S/SL/SV/PLATINUM Owner on 01/17/2022Verified Service
The repairs were fine, however, the technician left oil & grease stains all over my white car.
by Pep Boys on 01/17/2022
Thank you for your feedback. We would like to hear more about your experience so we can strive to be better. Please reach out to us via email at pepsocial@pepboys.com. Thank you.
by 2007 INFINITI M35 SEDAN/SPORT Owner on 12/24/2021Verified Service
always great service but the manager there is terrible
by Pep boys on 12/24/2021
Were sorry you had less than a 5-star experience . Please send your contact info and the details of your experience to pepsocial@pepboys.com as we would like to look into this further. Thank you.
by 2013 TOYOTA PRIUS Owner on 12/06/2021Verified Service
Service was excellent and quick and thorough.
by Pep boys on 12/07/2021
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you.
by 2017 JEEP GRAND CHEROKEE LIMITED Owner on 11/30/2021Verified Service
Great as normal, people were very knowledgeable and had the Jeep quickly serviced.
by Pep boys on 11/30/2021
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you.
by 2016 HYUNDAI SONATA SE Owner on 11/29/2021Verified Service
Forgot to top off the windshield fluid despite of asking for it
by Pep Boys on 11/29/2021
Thank you for bringing this to our attention. If youre willing, wed like to work with you to make it right. Please send us an email at pepsocial@pepboys.com to discuss this further.
by 2019 HONDA CR-V EX Owner on 11/25/2021Verified Service
Excellent service. Christian is very good and service is fast. No waiting in line.
by Pep Boys on 11/25/2021
We appreciate the 5-star rating!! Thank you for your business. Were happy we were able to deliver a great experience for you!
by 2013 TOYOTA HIGHLANDER BASE/PLUS/SE Owner on 11/23/2021Verified Service
Very good, nice people, excellent job
by pepboys on 11/24/2021
Thank you for your positive comments. We are so glad to hear that you enjoyed your visit! We hope you come back soon.
by 2015 FORD EDGE SEL AWD Owner on 10/14/2021Verified Service
the service was good the greeting was just ok
by PEP BOYS on 10/15/2021
Thank you for choosing pep boys and thank you for the 4-star rating! Were happy we were able to deliver a great experience for you!
by 2018 CHEVROLET EQUINOX LT Owner on 10/09/2021Verified Service
It was excellent! I am happy with the work that was performed.
by Pep Boys on 10/09/2021
Thank you for choosing pep boys and thank you for the 5-star rating! Were happy we were able to deliver a great experience for you!
by 1989 FORD MUSTANG LX Owner on 09/08/2021Verified Service
Shop did not hide wires under dash as they said tgey would ,tgey messed up my exhaust,left it very loos hangin to the ground ,also told them to bleed my brakea and the brake hpse was rubbing on the wheel after they had worked on it they made me drive tgis car home tgis way with no brakes and wires hangin underneatg the dash ,one of tge guys tgere tried to jack tge car up on tge pinch welds and bent it a bit i did not.want to drive the car home tgos way and they insisted i will never ever gp to this shop again
by Pep Boys on 09/08/2021
We take the service we perform very seriously. We are sorry you did not have a great experience during your visit. Wed like to discuss this further. Please send us an email at pepsocial@pepboys.com so we can resolve this together.
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