by 2018 TOYOTA COROLLA LE ECO Owner on 03/09/2026Verified Service
It was late in the day, but I was still able to make a same-day appointment. Like all of my past visits there, I was in and out! Every time I come here, the staff is very attentive and professional, which is why I bring my vehicle back to them for service. Thank you, everyone, at Pep Boys, for your excellent service and outstanding work!!!
by Pep Boys on 03/09/2026
Thank you for the kind words. We will be sure to recognize our employees for their fantastic service!
by 2018 TOYOTA COROLLA LE ECO Owner on 09/23/2025Verified Service
I like that Pep Boys is open 7 days a week. I'm always able to schedule on a day and time that works for me. Customer service is always top notch. They serviced my vehicle and I was in and out very quickly!
Thank you Pep Boys Team for the outstanding service that you guys always provide me with everytime
by Pep Boys on 09/23/2025
Thank you for sharing your experience! We're glad to hear you appreciate the convenience of our 7-day schedule, and it's wonderful to know our team provided top-notch service and got you in and out quickly. We truly appreciate your kind words and loyalty.
by 2017 JEEP COMPASS LATITUDE Owner on 08/03/2025Verified Service
I LOVE pep boys! I've been going there for years and the staff are extremely nice and respectful. When they tell me how long it would take to fix my car is always on point but if they run into whatever issues with my car they will communicate with me and apologize for it!
I LOVE THE STAFF THEY HAVE !!
by Pep Boys on 08/03/2025
Thank you so much for the heartfelt 5-star review! We love hearing from loyal customers like you. It means the world to us that you've trusted Pep Boys for years and continue to receive kind, respectful service from our team. We're honored to be your go-to for car care and look forward to seeing you again!
by 2019 CADILLAC XT5 LUXURY Owner on 12/06/2025Verified Service
Pep Boys ALWAYS does a great job in n my car, whether it's an oil change, tire rotation, transmission service or engine repair.kudos to Pep Boys.
by Pep Boys on 12/06/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2020 MITSUBISHI OUTLANDER SE/SEL/LE Owner on 09/30/2025Verified Service
I believe the counter rep name was Javier he was very knowledgeable & went the extra mile to locate the battery I saw online and to match the price since it wasn't ringing up correctly.
by Pep Boys on 09/30/2025
Thank you for sharing your experience! We're thrilled to hear that Javier went above and beyond to help you find the right battery and ensure you received the correct price. We'll be sure to recognize him for his excellent service.
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 09/01/2024Verified Service
The moment you walk in the lobby of Pepboys you can feel the welcome of people there, they greeted you with friendly but respectful.
They didn't keep you waiting long as they promised to have your car fixed.
After the work is done, they cleaned your car as though it has never been touched, interior.
I will definitely return to this shop again if i ever need help with problem eith by my car.
by Pep Boys on 09/02/2024
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2018 TOYOTA COROLLA LE/ECO Owner on 03/26/2024Verified Service
Made same day appointment for 12:00pm. However, I brought my car in a little before 10:00am.
Technicians were able to work on my vehicle shortly after I dropped it off.
Staff were done with my car before 12:00pm.
As always, I received excellent service and I was in and out in a very decent timeframe.
Thank you, thank you, thank you!!!
by Pep Boys on 03/26/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2016 KIA SPORTAGE EX/SX Owner on 02/19/2024Verified Service
I received brakes and rotors on 12/10/23 only to have to return on 2/17/24 to get my brakes and rotors replaced because the parts were warped. I was totally disappointed in the service because the tech didn't offer me any accommodations due to me having to come back less than 90 days. I had to wait over 3 hours for service because they ordered the wrong back rotors. I'm EXTREMELY DISAPPOINTED IN PEP BOYS!!!
by Pep Boys on 02/19/2024
We apologize that you had a poor experience. Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com referencing Carfax, so we can investigate further. Thank you.
by 2019 CADILLAC XT5 LUXURY Owner on 04/19/2026Verified Service
Pep Boys always does a good job.thanks again to the staff.
by Pep Boys on 04/19/2026
Thank you for your continued support! We're glad to hear our team consistently provides a good experience for you.
We truly appreciate your kind words and look forward to serving you again in the future.
by 2024 LAND ROVER DEFENDER 130 S Owner on 04/17/2026Verified Service
Very good service and reasonable prices
by Pep Boys on 04/17/2026
Thank you for your feedback! We're glad to hear you received very good service and found our prices reasonable.
We appreciate your support and look forward to serving you again in the future.
by 2022 TOYOTA HIGHLANDER XLE Owner on 03/30/2026Verified Service
Everything about it prices and customers service
by Ari on 03/30/2026
Thank you for the fantastic review! We're thrilled to know we're meeting your expectations. Feel free to schedule your next service with us at pepboys.com.
by 2019 CADILLAC XT5 LUXURY Owner on 03/14/2026Verified Service
I can ALWAYS count on the guys @ Pep Boys.no matter what location I choose to service my car.
by Pep Boys on 03/16/2026
We're always happy to hear of a customer having a great experience at our store! We look forward to seeing you again!
by Lewis M. on 02/20/2026Verified Service
Price was ok service people was nice
by Pep Boys on 02/21/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon Lewis!
by 2022 FORD F150 SUPERCREW Owner on 12/14/2025Verified Service
Horrible experience at pepboys they took over 4 hours to service my vehicle.
by Pep Boys on 12/16/2025
We are sorry for the poor experience and would like to hear more. Please reach out to us at pepsocial@pepboys.com.
by Luis M. on 11/28/2025Verified Service
great service! In and out like a robbery!
by Pep Boys on 11/28/2025
Thank you for your 5 Star rating. We appreciate your business.
by 2018 CHEVROLET TRAVERSE LT Owner on 11/10/2025Verified Service
Good service.Theu changed the tire sensor. Thanks
by Pep Boys on 11/11/2025
We're happy to hear you had a good experience. If there is anyway we can make your next visit a five star experience, please reach out to us at pepsocial@pepboys.com.
by 2018 HYUNDAI TUCSON SE Owner on 09/07/2025Verified Service
The work was done to satisfaction
by Pep Boys on 09/08/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2016 KIA SPORTAGE EX/SX Owner on 09/02/2025Verified Service
Great customer service. Explained the service and my car was ready much sooner than expected.
by Ari on 09/02/2025
Thank you for choosing Pep Boys! We're thrilled to hear you had a great visit and look forward to serving you again soon.
by 2015 HYUNDAI SONATA SE Owner on 08/25/2025Verified Service
Great customer service and knowledgeable employees and employer.
by Pep Boys on 08/25/2025
Thank you for the kind words. We will be sure to recognize our employees for their fantastic service!
by 2015 CHEVROLET EQUINOX LT AWD Owner on 08/18/2025Verified Service
I have purchased a set of tires from this store in the past. It was easy to make an appointment and I did leave the car for a complete brake job including flushing the brake fluid. I was notified that the car was ready and picked it up. My son drove the car home and said there was a loud clicking noise from the right rear area. I did remove the tire when I got home and noticed that one of the caliper bolts was missing. I called the store and they said bring it back I said I would bring it back in the morning. He said that because I took the tire off he could not say that his mechanic did in fact leave the bolt off. I did bring the suv back the next morning and after an inspection they ordered the bolt. I then pointed out that the dust cover on the bleeder valve was still dirty and had not been removed. So no brake fluid flush was performed, They did flush the fluid while I waited for the repair. I was not charged for any of the work performed the next day. I did lose another four hours of my time the next day after the initial repairs. I will not go back for service at that Pepboys.
by Mariana on 08/18/2025
Hello Bob, we're truly sorry for the frustration and inconvenience you went through. What you described is not the experience we want for our customers, and we completely understand your disappointment.
We've opened case #245346 and shared the details with our Field Leadership Team so they can review this matter carefully. If you don't hear back soon, please reach out to us at pepsocial@pepboys.com or call our Customer Relations Department at 1-800-737-2697 (options 1, 3, 2) we want to make sure you get the support you deserve.
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Service Information
Top Services Performed
Based on CARFAX Service History, Pep Boys specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Oil Change
Steering & Suspension
Tire Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Pep Boys specializes in these makes, in addition to many others.
