by 2017 VOLKSWAGEN BEETLE S/SE/CLSS/PINK/SEL Owner on 07/08/2021Verified Service
Brought vehicle in in March for yearly service, asked them to replace running light that was blown, they did not replace it. Now, I get a notice from my VW app that the tires need to be rotated. They should have done that in March when I brought it in for the yearly inspection, I guess they forgot??? This place has horrible service.
by 2012 VOLKSWAGEN PASSAT SEL Owner on 07/06/2021Verified Service
I was given a reason for my check engine light, with the fix and cost. I approved the work. The next day, they called back to talk us out of doing the work stating other items might be wrong. I am not sure what changed in less than 24 hours but it was off putting, especially since I have completed all my previous work at the shop. I took the car elsewhere and had it repaired- for less than their quote.
by 2015 VOLKSWAGEN BEETLE 1.8T Owner on 07/03/2021Verified Service
Tried to scam me out of almost $500. I had a part that was fixed by them less than a year ago and it died, they tried not to tell me that it was the same exact part, but I had my receipt with me from the first service - in the end, I got the part fixed for free, but then they asked me to leave a positive review on the service I got. Will not go back after the experience I had.
by 2018 VOLKSWAGEN TIGUAN S Owner on 03/25/2021Verified Service
Service staff, Ken in particular, is fantastic! From the moment you arrive until service complete, they treat you with utmost care and consideration. Whatever services have to be completed, they explain in detail so you know up front. Complimentary drinks and TV lounge with ability to continue work during service is a nice feature, too. You will enjoy coming to VW South for service, I highly recommend them!
by 2019 VOLKSWAGEN ATLAS SE Owner on 03/09/2021Verified Service
Unfortunately, Stabilizer bar links replaced apart of VW warranty. about a month later, the castle nut on the sway bar link backed out, due to not being torqued to proper specification and brought free from the sway bar. Luckily it remained assembled to the Strut Tower and was not damaged. VW south installed a new nut and torqued to specification.
by 2019 VOLKSWAGEN ATLAS SE Owner on 01/17/2021Verified Service
VW considers sensor recalibration of ACC sensor a service for maintenance to charge customers a lot for alignment and to fix their crappy single sensor ACC system. Also forced dealers to buy 50,000 in new alignment and radar screens to fix their ACC systems.
by 2018 VOLKSWAGEN JETTA SE/WOLFSBURG Owner on 12/01/2020Verified Service
All aspects of my service visit were outstanding - this was 'routine' in nature but was deemed most important by me as I am now fully retired and focusing more closely on the upkeep on my car. The service was completed fully, and quickly, and my service advisor took the time to explain each step of the process, with a summary of what my next service visits will look like
by Maggie D. on 11/24/2019Verified Purchase
My experience with Davis Maus VW South was remarkable. I immediately received an e-mail from Steve Garai. He sent pictures and data relating to the car I was interested in. When I arrived at the dealership I was greeted by Wes, the manager of internet sales. The entire process was positive and seamless. And the car is just what was advertised.
by Bobby Criddle on 04/13/2021
Thank you .
by 2018 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner on 03/17/2019Verified Service
About 15 minutes back to my house there is a light yellow triangule on the dashboard. This indicated problems in the oil system. I had to return the next day after having been 28 days in the dealer. On the bill says promised for February 14, that is not correct every time I went to the dealer they did not know anything about what was happening.
by 2017 VOLKSWAGEN CC SPORT Owner on 06/08/2018Verified Service
They took more that 1hour for a filter and oil change. Supposed to have an appointment at 10:30 and they took more than half an hour to have the car done. No vacuum cleaners service. No body says good morning on arrival. My service advisor just says -in a moment Ill be with you, and never came back.
by 2015 VOLKSWAGEN PASSAT S Owner on 10/22/2017Verified Service
Very good service, I bought a protection plan that cover labor and parts when I purchase the car. It cost about $30 month and last for 7 years for any problems that the car might have it, only things that are not covered are oil change, tires and battery!
by 2006 VOLKSWAGEN JETTA VALUE EDITION Owner on 08/05/2015Verified Service
It was kind of pricey, but the money was worth it. They're the best! They fixed the issue and gave me heads up on other issues. They were very patient and understanding, and they got the job done! Now I won't have to worry about being broke down somewhere.
by 2024 VOLKSWAGEN ATLAS CROSS SPORT SE Owner on 12/18/2025Verified Service
As always received great service and support from the staff over there. Very happy with the work
by Orlando VW South on 12/19/2025
Thank you for your wonderful feedback! We're thrilled that you consistently receive excellent service and support from our staff and that you're happy with our work. Your satisfaction drives us to maintain our high standards, and we appreciate you sharing your positive experience. We look forward to continuing to serve you!
by 2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner on 12/18/2025Verified Service
Excellent, top-notch, first class.
by Orlando VW South on 12/19/2025
Thank you for your wonderful feedback! Your description of our service as excellent and first-class truly means the world to our team at Orlando VW South. We work hard to provide outstanding service and your positive words motivate us to continue exceeding expectations.
by 2020 VOLKSWAGEN TIGUAN S Owner on 12/17/2025Verified Service
Never a problem. Service done as promised without any fuss.
by Orlando VW South on 12/17/2025
Thank you for your positive feedback! We're delighted that our service team consistently meets your expectations and makes the process smooth for you. We appreciate your trust in Orlando VW South and look forward to serving you again.
by 2019 VOLKSWAGEN TIGUAN SE/SEL/RLN JET/RLN Owner on 12/14/2025Verified Service
Great service every time. Big recommend.
by Orlando VW South on 12/15/2025
Thank you for your great review and recommendation! We're thrilled you had a positive experience with our service team. We truly value customers like you and look forward to continuing to exceed your expectations at Orlando VW South.
by 2021 VOLKSWAGEN TIGUAN/SE/R-LINEBLACK/SEL Owner on 12/13/2025Verified Service
Wonderful job loved the experience with Hector
by Orlando VW South on 12/15/2025
We are delighted to hear about your wonderful experience with Hector at Orlando VW South. Your positive feedback means a lot to us. Thank you for taking the time to share your experience!
by 2020 VOLKSWAGEN TIGUAN S Owner on 12/13/2025Verified Service
As always! Very Honest staff.
by Orlando VW South on 12/15/2025
Thank you for recognizing our staff's honesty! We truly appreciate customers like you who value transparency. Your feedback motivates our team to continue providing reliable service. We're grateful for your continued trust and look forward to serving you again.
by Afourer47@gmail C. on 12/08/2025Verified Service
They did a nice work on time and very professional
by Orlando VW South on 12/09/2025
Thank you for your positive feedback! We're thrilled you were happy with our quality work, timely service, and professional approach. Your review means a lot to our team at Orlando VW South.
by 2023 VOLKSWAGEN ATLAS SE Owner on 12/05/2025Verified Service
The employees are respectful and helpful answering my questions.
by Orlando VW South on 12/09/2025
Thank you for your positive feedback! We're thrilled to hear our team was respectful and helpful in answering your questions. At Orlando VW South, we strive for excellent customer service and appreciate you taking the time to share your experience.
