by 2020 RAM 1500 BIG HORN/LONE STAR Owner on 10/18/2025Verified Service
The honesty connected with their multipoint inspection. With a little over 25000 miles on my truck you don't expect anything to be wrong, the tech could have given the thumb up without checking anything but my tech didn't, he proceeded with the multi-point inspection and found a torn outer tie rod's boots which could have gone undetected for months had not it been for his honesty and integrity. Kudos
by 2024 RAM 1500 BIG HORN/LONE STAR Owner on 08/20/2025Verified Service
Alex was very attentive to my needs. From the first day through the next 2 weeks. He sent me daily updates on my vehicle.
Also Nikki was on the ball. Arranging a loaner right away.
Your team is strong. Please share my thoughts with them..
Thank you
John Neuber
by 2016 DODGE DART SXT SPORT Owner on 08/03/2025Verified Service
The dealership tried to charge me for replacing a sensor that was replaced less than a year ago. Please make sure that you aren't charged for work that's covered under warranty. They won't check for you. You have to be on top of the situation. Ask, ask, and ask questions!
by 2022 JEEP GLADIATOR MOJAVE Owner on 04/10/2025Verified Service
Complete lack of communication. I made an 8:00 appointment on a Tuesday. Thursday at 1:30 I received a notice that my service was complete. Turns out that was just the oil change and not for the main service I took it there for. They hadn't even looked at that yet. Got my Jeep back on Saturday. Meanwhile I'm paying for a rental to have my Jeep sit there for days without anyone even looking at it.
by 2016 JEEP CHEROKEE SPORT Owner on 03/06/2025Verified Service
The past few times I've taken my truck in they've said they performed services that they didn't. I've had to take my truck in again because they didn't. They found issues with my vehicle that they should have found earlier if they'd performed the services that they claimed. I used to swear by this dealership, but now I think they are underperforming and overcharging.
by 2023 JEEP WRANGLER SAHARA 4XE Owner on 02/10/2025Verified Service
The service advisor was awesome but the lack of service done to my Jeep was appalling. They had it a whole month to replace the battery. However they failed to fill the coolant for the new battery and it almost cost me my Jeep again. The lack of coolant made the new battery overheat and break down once again. I had to have it towed back home to my dealership to have it fixed correctly. Never again will I go to that dealership.
by 2022 CHRYSLER PACIFICA HYBRID TOURING L Owner on 01/30/2025Verified Service
Was intended to be a minor software safety update. They indicted it would be about 30 minutes. Didn't get my car back for 2.5 hrs and nobody could tell me why. I asked for a copy of the invoice when leaving and said it would have to be mailed. The story goes on but in short very unhappy with the experience.
by 2019 DODGE CHALLENGER GT Owner on 10/12/2025Verified Service
Tech forgot to reattach my bumper, my brake callipers were changed and 2 weeks later I think there was a break fluid leak because the left side driver tire was smoking and smelled like burned rubber.
by 2014 DODGE DURANGO R/T Owner on 10/09/2025Verified Service
They fixed an issue created by the previous shop. Service advisor was very professional and transparent.
by 2013 JEEP WRANGLER UNLIMITED SAHARA Owner on 09/26/2025Verified Service
The staff every time I bring any of my vehicles in for service always displays a great level of professionalism and respect along with their knowledge as they are quick to answer any questions I may have. Kudos
by 2019 DODGE GRAND CARAVAN GT Owner on 09/15/2025Verified Service
Oil change deal from a different location was not found. Had to self advocate and get the other dealer to confirm otherwise would have been charged full amount.
by 2011 DODGE DURANGO CREW Owner on 09/08/2025Verified Service
It took over a month to get the part and we had to keep calling and showing up at dealership! Someone dropped the ball at the beginning
by Tiona G. on 08/21/2025Verified Service
This is a lie. I did not go to that dealership. I was home all day and my van that is being reported as having service done. Is not a drivable vehicle. It has been unusable since October of 2024.
by 2015 JEEP WRANGLER UNLIMITED SAHARA Owner on 08/15/2025Verified Service
Service rep was great and very helpful. I decided to change the air filters myself to save money; the cabin air filter was missing and the engine air filter was not latched completely. Your shop is the only place I've taken the Jeep for service.
by 2022 RAM 2500 LARAMIE Owner on 08/10/2025Verified Service
Staff seems to care about your time table, and your vehicle. Definitely knowledgeable and attentive to what you gave going on...1st class!
by 2019 DODGE CHALLENGER R/T SCAT PACK Owner on 07/26/2025Verified Service
Once my vehicle was properly diagnosed work was completed above my expectation...clear choice on my go to maintenence facility!!!
by 2016 JEEP CHEROKEE LATITUDE Owner on 07/25/2025Verified Service
It was fine I was quoted on more than what my car needed but I was able to catch it saving myself over $1k.
by 2016 JEEP RENEGADE LATITUDE Owner on 06/20/2025Verified Service
Service was booked the very next morning after part was ordered.
Part was installed in a very short period along with fixing another issue that was discovered after noticing a sensor was on.
by 2023 RAM 2500 LARAMIE Owner on 06/19/2025Verified Service
Great communication and fixed the problem that Napelton Dodge in Clermont caused and refused to fix! I will def be back for future services
by 2022 RAM 1500 TRX Owner on 06/04/2025Verified Service
My service writer was excellent. In fact he was the only reason I went there but after the last few visits his support staff like the techs were just some of the worst I've ever experienced.
1 - 20 of 224 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
8 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Orlando Chrysler Dodge Jeep RAM specializes in these services, in addition to many others.
Battery Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Orlando Chrysler Dodge Jeep RAM specializes in these makes, in addition to many others.
What do verified customers think about Orlando Chrysler Dodge Jeep RAM in Orlando, FL? Verified customers who visit Orlando Chrysler Dodge Jeep RAM in Orlando, FL rate this business 4 out of 5 stars, with 224 reviews. 8 customers favorited this location.How can I contact Orlando Chrysler Dodge Jeep RAM in Orlando, FL? To reach the sales team at Orlando Chrysler Dodge Jeep RAM in Orlando, FL, call (321) 236-9261. To reach the service department, call (407) 299-1120How can I schedule a service appointment with Orlando Chrysler Dodge Jeep RAM in Orlando, FL? You can schedule a service appointment at Orlando Chrysler Dodge Jeep RAM in Orlando, FL through CARFAX.Does Orlando Chrysler Dodge Jeep RAM in Orlando, FL have a service center? Yes, Orlando Chrysler Dodge Jeep RAM in Orlando, FL does have a service center. You can contact the service department at (407) 299-1120.
