by Colleenspaulding@icloud C. on 06/03/2025Verified Purchase
We had a good experience with Ryan he was very informative and professional & very friendly. And we are very happy with our Infiniti suv. Thank you!
by 2018 MERCEDES-BENZ GLE 350 4MATIC Owner on 05/28/2025Verified Service
They wouldn't reset my computer after the oil change. They said that was included in another offer for $ 350.00.I ask if they could do it as a "courtesy" , they said NO.
by 2014 MERCEDES-BENZ C300 4 MATIC Owner on 05/13/2025Verified Service
Always exactly on time. Always fully explain service being performed. Loaner always ready. A superbly run organization.
by 2019 MERCEDES-BENZ GLS 450 4MATIC Owner on 05/13/2025Verified Service
Consistently the best service I've received over the course of owning vehicles and a deciding factor to continue being a Mercedes owner.
by 2023 MERCEDES-BENZ GLS 450 4MATIC Owner on 05/10/2025Verified Service
Andrew is always knowledgeable, friendly and courteous. He takes care of our three cars and I've never been disappointed with him or the service work at West Chester Mercedes. Bill and Jeri
by 2023 MERCEDES-BENZ E 350 4MATIC Owner on 04/27/2025Verified Service
Great experience! Loved the valet service they provide.
Not pushy on add ons just the necessities needed until next service.
Friendly, knowledgeable staff.
by 2019 MERCEDES-BENZ CLA 250 4MATIC Owner on 04/02/2025Verified Service
The service a on a top tier level and worth it to me. My service tech Andrew is very knowledgeable and thoughtful. So pleased with the automated notification of when service is due.
by 2019 MERCEDES-BENZ GLC 300 4MATIC Owner on 04/01/2025Verified Service
Prompt, courtous service!
Mercedes Benz Of West Chester is the best Dealership on the planet! Always going above & beyond! Couldn't ask for better!
by 2014 MERCEDES-BENZ E350 Owner on 03/29/2025Verified Service
Andrew was our service guy he took really good care of us. When we arrived he was waiting and greeted us with a smile . He told us exactly what they were going to do and the price he called when they were done and my car was ready and waiting for me!
by 2010 MERCEDES-BENZ C300 4 MATIC Owner on 03/11/2025Verified Service
Fast and reliable. Got my car back in no time. Went in for a recall and got things done I didn't know I needed. All covered under warranty.
by Trisha P. on 03/04/2025Verified Service
The service department was great, however the reason I took my car there is still an issue with no answer. I am sure my car will be back in a few weeks.
by 2018 MERCEDES-BENZ GLS 450 4MATIC Owner on 02/27/2025Verified Service
Quick and thorough service. The quality of the work was excellent and the team did a great job explaining the process and coordinating with the insurance company.
by 2018 MERCEDES-BENZ E400 4MATIC Owner on 02/15/2025Verified Service
Professional, friendly, excellent customers service and got us back on the road well before our expectation. Thanks
by Marvin G. on 02/13/2025Verified Service
They messed my S550 up
Cost me $6000 dollars only
Drove the car for two days and
Something else went wrong after
Being replaced they had my car
Two years took my money just
To tell me to junk it ,learned a valuable
Lesson from this Benz Company.
by 2022 MERCEDES-BENZ GLE 450 4MATIC Owner on 02/01/2025Verified Service
I liked that they talked to u in detail about the service I received. This included the details wrt the recall that was performed and included a video of the service check of the entire car that was done.
by 2021 ACURA TLX TECHNOLOGY Shopper on 01/30/2025Verified Purchase
Sales rep was Mark Hoke. Great to get to know him. He was easy to work with and was very thorough on taking care of all pre and post sale items/paperwork.
by 2022 TESLA MODEL Y Shopper on 01/29/2025Verified Purchase
Worst car buying experience of my life. Drove a couple hours to purchase a car after days of conversation and they turned down our payment even though they told me it would work. Wouldn't recommend buying from them.
by C H. on 01/28/2025Verified Service
Everyone I dealt with was enthusiastic and professional. Ironically, my first visit was totally opposite of that for a recall that was actually for a different car my girlfriend used to own. Kudos.
by 2017 MERCEDES-BENZ GLC 300 4MATIC Owner on 01/19/2025Verified Service
The service rep was courteous and kept me updated on what service was needed to correct the issue with my vehicle.
by 2017 MERCEDES-BENZ GLC 300 4MATIC Owner on 01/06/2025Verified Service
i EXPECTED TO LEAVE MY CAR FOR A RECALL. NOPE! BROUGHT THE CAR IN RIGHT AWAY AND HAD ME ON MY WAY WITHIN THE HOUR.
