by 2010 MERCEDES-BENZ E350 Owner on 12/27/2017Verified Service
Always a pleasure visiting with Mike Walsh, he's the best service advisor of all time at Mercedes-Benz Greenway Houston.
p.s the service on the vehicle was done accurately and expeditiously.
by 2015 MERCEDES-BENZ GLK350 Owner on 10/18/2017Verified Service
Great experience and Sami Aldawood, my Service Advisor was absolutely fantastic. Totally pleased with the service and the dealership is only blocks away from my job and the convenience was perfect! Thanks Sami.
by 2012 MERCEDES-BENZ ML350 Owner on 06/17/2016Verified Service
Happy with the services and customer care. Totally recommend. Welcoming staff. Nice and clean dealership...................................:.::. Mercedes benz of Houston greenway part of Auto nation.
by 2010 MERCEDES-BENZ E350 Owner on 04/15/2016Verified Service
Always above and beyond in service and customer care. Kevin in service@Mercedes Benz Greenway Plaza, Houston is knowledge and courteous. My repairs were done correctly and in a timely fashion. Mercedes Benz of North America rocks.
by 2013 MERCEDES-BENZ E3504M AWD Owner on 03/25/2016Verified Service
I called Roadside Assistance and thought I would be sitting on the side of the road for hours, but luckily for me, Mercedes of Greenway sent a driver over right away and they changed my tire! Thanks for the prompt service!!!
by 2007 MERCEDES-BENZ CLK 350 Owner on 03/22/2016Verified Service
Service was excellent with Stephen Almond. Loaner car was provided and he kept me updated consistently on my cars prognosis and progress.4 new tires installed.
by 2012 HONDA CROSSTOUR EX-L Owner on 09/29/2015Verified Service
They're simply the best at Greenway Mercedes Benz. The service department is top notch and they always take care of me like I'm a VIP.
by 2009 MERCEDES-BENZ E 350 4MATIC Owner on 11/11/2014Verified Service
Mercedes Benz of Greenway handled the service very well. My car came back running and handling like new. They cleaned and detailed the car. Greenway was also very flexible in making sure I was able to get back and forth from the service center.
by 2022 MERCEDES-BENZ GLC 300 Owner on 08/03/2024Verified Service
Start to finish everything went very well service person to curtisey driver
by Mercedes on 08/04/2024
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Deborah C. on 08/01/2024Verified Shopper
Cannot decide. Maintenance is high on MB's. (But they are very safe and reliable).
by Mercedes on 08/04/2024
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2023 MERCEDES-BENZ EQE SUV 350+ Owner on 07/11/2024Verified Service
My car got a serious brake issue and they are sayythere is nothing wrong with it. Liars
by Mercedes on 07/12/2024
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2111. We would appreciate the chance to turn your experience around.
by Clive B. on 05/06/2024Verified Service
Chris was amazing an kept us informed of the status and got my wife back on the road quickly.
by Mercedes on 05/09/2024
We are pleased to hear you had such a positive experience with us, Clive! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2023 MERCEDES-BENZ G63 AMG Owner on 04/28/2024Verified Service
It was great . What you should expect from the best Mercedes dealer in the city
by Mercedes on 04/29/2024
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
by 2020 MERCEDES-BENZ G550 Owner on 03/26/2024Verified Service
They are always good. They always get everything done and amazing work and customer service.
by Mercedes on 03/27/2024
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by Irwin G. on 03/25/2024Verified Purchase
Unexpected lack of attention to details. Missing keys & manuals.
by Mercedes on 03/27/2024
Hi Irwin, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 489-2111.
by 2019 MERCEDES-BENZ GLS 450 4MATIC Owner on 03/10/2024Verified Service
Service was good. Went to get a new key
by Mercedes on 03/12/2024
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
by 2018 MERCEDES-BENZ GLA250 Owner on 03/08/2024Verified Service
Quick and courteous at checkin and check out
by Mercedes on 03/10/2024
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2021 MERCEDES-BENZ GLE 450 4MATIC Owner on 02/27/2024Verified Service
A quick in/out for a new tire.
by Mercedes on 02/29/2024
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Kimberly B. on 02/26/2024Verified Shopper
Joseph Garcia in sales was extremely responsive and helpful with all my questions.
by Mercedes on 02/28/2024
Hi Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
by 2022 MERCEDES-BENZ C300 Owner on 01/16/2024Verified Service
Detailed video of underneath the car was shared and suggested the necessary steps.
by Mercedes on 01/18/2024
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
