by 2025 MERCEDES-BENZ GLE 350 Shopper on 07/29/2025Verified Purchase
Had an awesome experience at the dealership. Was really only there to look. Get an idea. Ended up buying a Mercedes 350 SUV. As soon as I drove it. Feel in love with the vehicle. Everyone at dealership was friendly and helpful in assisting with purchase.
by Mercedes on 07/30/2025
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
by 2023 MERCEDES-BENZ GLC 300 4MATIC Owner on 07/22/2025Verified Service
Very personal and helpful!
Scotty listened to my concerns and he was extremely accommodating!
He communicated everything well to me and I would not go anywhere else to get service !!!!
He worked out the day and time to fit my schedule and made sure it was done in time for my pickup !
by Mercedes on 07/23/2025
Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
by 2024 MERCEDES-BENZ GLE 450 4MATIC Owner on 07/22/2025Verified Service
I recently had a tire that suffered sudden loss of pressure. I called the dealership
who had the tire size needed in stock, directed the call to service, who was able to change, mount and balance the tire within a two hour window. Kudos to great service.
by Mercedes on 07/23/2025
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
by 2014 MERCEDES-BENZ E350 Owner on 07/14/2025Verified Service
Scotty Hutton is the reason I come to Your dealership I buy cars based on experiences with the service department You can get a deal on the MSRP anywhere but you can't negate the quality of the service department Scott is the reason I will buy my next MB from MB of Bonita Springs
by Mercedes on 07/15/2025
Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
by 2022 MERCEDES-BENZ GLE 350 4MATIC Shopper on 06/29/2025Verified Purchase
they got everything right - and it wasn't by accident. I've worked with many MB dealerships over the years, most were fine but MB Bonita Springs was tops is all areas including sales, sales management, delivery, concierge, service and even their loaner car service while waiting for a few hours.
by David F. on 06/13/2025Verified Purchase
Amazing experience from start to finish and continues to this day. Great communication, super representation of the product before and while visiting the dealership, very professional in all aspects of the purchase, and wonderful people to work with.
We will be back when we need another vehicle.
by Mercedes on 06/14/2025
Hi David, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
by Robert H. on 06/12/2025Verified Purchase
Not treated fairly. Car discussed is not car purchased. Salesman misrepresented vehicle. Tried to get another vehicle with little to no compensation for what I went through or their profit on this deal and what they received from sale of my 2023 Honda Odessy Touring
by Mercedes on 06/20/2025
Hello Bob, I want to thank you for meeting with our General Sales Manager this week and looks like all your concerns have been addressed. We thank you for your recent purchase and look forward to servicing your vehicle in the future. On behalf of the management team here at Mercedes Benz of Bonita Springs, we appreciate you choosing US! Sincerely, Terri Hibbard Director of Customer Relations Mercedes Benz of Bonita Springs 239-427-2855
by 2023 MERCEDES-BENZ E 450 Owner on 03/27/2025Verified Service
Had to replace all 4 tires and fortunately, my insurance covered 3/4 of the expense, as I had cuts in 2 and a nail in 1. Head of service, Rob, made it happen! I like their service much more than the Naples Mercedes on Airport. Would recommend the Bonita Springs Mercedes way ahead of Naples.
by Mercedes on 03/28/2025
Hello, thank you; we appreciate your feedback! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!
by 2016 MERCEDES-BENZ GLE 350 Owner on 01/26/2025Verified Service
The brakes were much much smoother!! And, I thought tighter. But, and I don't know what all they did, I was a bit surprised by the bill! I now have nearly $10,000.00 in 2 visits for a 2016 MB350. It does have 100,000 miles on it, but other than an oil change and new brakes, I don't know what else was done to get to 10G
by Mercedes on 01/27/2025
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Mercedes-Benz of Bonita Springs!
by 2020 MERCEDES-BENZ GLC 300 4MATIC Owner on 07/29/2025Verified Service
Scott is my Service Consultant and always does a great job. He is Customer Friendly and Professional. I recommend this Dealership to everyone of my friends.
by Mercedes on 07/30/2025
Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it's always nice to know when we succeed.
by 2019 MERCEDES-BENZ SLC 300 Owner on 07/20/2025Verified Service
Scotty & the Mercedes Team are stellar! I have already completed this review on my computer- 5 stars!!
by Mercedes on 07/21/2025
Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!
by Randy@imaginesolutionsconference C. on 07/20/2025Verified Service
Got in immediately. Service person was very nice, informative, and followed through with timely updates and communications. Got my car into service area immediately.
by Mercedes on 07/21/2025
Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!
by 2022 MERCEDES-BENZ SPRINTER 3500 Owner on 07/18/2025Verified Service
There was some miscommunication but in the end our service advisor Torrey did the right thing so I highly recommend them
by Mercedes on 07/19/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2017 MERCEDES-BENZ SL550 Owner on 07/18/2025Verified Service
The service staff at MB of Bonita is always welcoming and accommodating. Quality of service is always superior.
by Mercedes on 07/19/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2018 MERCEDES-BENZ E400 4MATIC Shopper on 07/17/2025Verified Purchase
Knowledgeable, efficient sales staff was a positive experience.
Additional time learning the features of the car would have been helpful.
by Mercedes on 07/18/2025
It really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Bonita Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it's gratifying when someone lets us know that we're doing a good job.
by 2025 MERCEDES-BENZ CLE 300 4MATIC Shopper on 07/12/2025Verified Purchase
David Gavin is terrific. Not only a good consultant but provides ongoing firstclass service after the sale
by Mercedes on 07/14/2025
Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
by 2023 MERCEDES-BENZ GLC COUPE 300 4MATIC Owner on 07/11/2025Verified Service
The problem persisted, after 2 days bough lights came back on. Showing something wrong with engine and also the camera.
by Mercedes on 07/17/2025
Maria, Our Service Manager and I have tried to contact you. We want to get the vehicle back to address your concerns. Please contact us back so we can schedule the appointment. The scheduling department number is 239-598-6500. Terri Hibbard Director of Customer Relations Mercedes Benz of Bonita Springs & Mercedes Benz of Naples 239-427-2855
by 2025 MERCEDES-BENZ CLE 450 4MATIC Shopper on 06/28/2025Verified Purchase
Great sales and service team. Much friendlier and more down-to-earth than the other Mercedes dealership in the area. Highly recommended.
by 2018 MERCEDES-BENZ E400 Shopper on 06/18/2025Verified Purchase
my experience was very professional and courteous. I would definitely purchase another vehicle from them.
by Mercedes on 06/19/2025
Hi, here at Mercedes-Benz of Bonita Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
by 2023 MERCEDES-BENZ GLC 300 4MATIC Owner on 06/17/2025Verified Service
Came in at the end of the day with a warning light before a trip and they stayed late to make sure it was cleared and repaired.
by Mercedes on 06/17/2025
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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4,010 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Mercedes-Benz of Bonita Springs specializes in these services, in addition to many others.
Electrical Repair
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Top Makes Serviced
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What do verified customers think about Mercedes-Benz of Bonita Springs in Naples, FL? Verified customers who visit Mercedes-Benz of Bonita Springs in Naples, FL rate this business 4.8 out of 5 stars, with 399 reviews. 4,010 customers favorited this location.How can I contact Mercedes-Benz of Bonita Springs in Naples, FL? To reach the sales team at Mercedes-Benz of Bonita Springs in Naples, FL, call (239) 946-6360. To reach the service department, call (239) 766-5046How can I schedule a service appointment with Mercedes-Benz of Bonita Springs in Naples, FL? You can schedule a service appointment at Mercedes-Benz of Bonita Springs in Naples, FL through CARFAX.Does Mercedes-Benz of Bonita Springs in Naples, FL have a service center? Yes, Mercedes-Benz of Bonita Springs in Naples, FL does have a service center. You can contact the service department at (239) 766-5046.
