by 2024 NISSAN SENTRA SV Owner on 05/07/2026Verified Service
No wait time to check in. Service was excellent as always and courteous staff.
The waiting area could be more comfortable with a temperature adjustment. It was a bit too chilly.
All in all, great team and service.
by 2025 NISSAN ROGUE SL Owner on 05/05/2026Verified Service
Every couple of days, the car will tell me it needs an oil change in a few hundred miles. Apparently resetting the warning is not part of the service.
by 2020 NISSAN FRONTIER S/SV Owner on 05/02/2026Verified Service
The visit was timely, I got a good cup of free coffee, and they honored and improved on the coupon that I presented.
by 2021 NISSAN ROGUE S Owner on 04/26/2026Verified Service
Service provided on a timely basis.
Service representative was helpful and informative of the services that is need for my vehicle. Plan to schedule when I save my dinero.
by 2023 NISSAN PATHFINDER S Owner on 04/23/2026Verified Service
No, issues was in and out in a few hours. And they let me know everything that needed to be worked on or fixed.
by 2024 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 04/15/2026Verified Service
The service department was very thorough on the inspection they did of my truck. Esther is the best!!!
by Michael Lee on 04/17/2026
Thank you so much for the 5-star review! We agreeEsther is a rockstar and we are so lucky to have her on our team. We're glad to hear you were pleased with the thoroughness of your truck inspection. We'll be sure to share your kind words with Esther today. Mike L. - Melloy Nissan
by 2024 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 04/07/2026Verified Service
I had an appointment and the work was done timely. I had an oil change, fluids check and another tire rotation. The full normal 24 month service was not done because I only have $6, 072 miles on the truck.
by Michael Lee on 04/17/2026
Thank you for the 5-star review! We believe in performing the service that is right for your vehicle's specific needs, so we're glad we could save you time and money by tailoring the 24-month service to your actual mileage. We appreciate your trust in us to keep your truck in great shape. Mike L.
by 2025 NISSAN ROGUE SV/ROCK CREEK Owner on 04/06/2026Verified Service
Very easy to get scheduled - shuttle service was offered - was finished before expected - techs were very nice and answered any questions I had.
by Michael Lee on 04/17/2026
Thank you for the 5-star review! We're thrilled to hear that everything from scheduling to our shuttle service worked out perfectly for you. Our techs take great pride in being helpful and efficient, so it's wonderful to know they answered all your questions and got you back on the road ahead of schedule. We appreciate your business at Melloy Nissan. Mike L.
by 2020 NISSAN KICKS SV Owner on 03/26/2026Verified Service
As per previous visits the advisors are very helpful and keep me updated on findings. And provide options available to me
by Michael Lee on 04/17/2026
We truly appreciate your loyalty! It's wonderful to hear that our service advisors continue to provide the helpful, transparent communication you've come to expect. Keeping you informed and empowered with options is exactly how we like to do business. Thanks for being part of the Melloy Nissan family. Mike L. - Melloy Nissan
by 2023 NISSAN KICKS S Shopper on 03/17/2026Verified Purchase
Susan Miller is amazing! I would only buy my vehicles for her and have for the last few years same with my family. She's a great!
by Michael Lee on 03/20/2026
Thank you for your continued loyalty and for taking the time to recognize Susan. She truly cares about her customers, and it means a great deal to know she has earned your trust year after yearnot just from you, but your family as well. We're fortunate to have her on our team and appreciate your support. Mike L. - Melloy Nissan
by 2022 NISSAN ROGUE SV Owner on 03/17/2026Verified Service
I liked the friendliness of the staff.
However, I was not informed of the "recommended" service steps until I read them in the back of the pages of the receipt.
by Michael Lee on 03/20/2026
Pauline, thank you for the 5-star review! We're glad you enjoyed the friendliness of our staff. We apologize that the recommended service steps weren't discussed with you in person before you left. We aim for total transparency, so we will use this feedback to ensure our advisors are walking through those details more clearly at checkout. We appreciate your business and look forward to seeing you again. Mike L. - Melloy Nissan
by 2024 NISSAN PATHFINDER S Owner on 03/10/2026Verified Service
Service done on time, very clean. I was given a car to use since the service would be 4-5 hours. Everything worked out fine
by Michael Lee on 03/20/2026
Eston, Thank you for sharing your experience! We're glad everything was completed on time and that you found the facility clean and comfortable. Providing a loaner vehicle for longer services is just one way we try to make things as convenient as possible. We appreciate your business and look forward to assisting you again. Mike L. - Melloy Nissan
by 2025 NISSAN KICKS SV Owner on 03/05/2026Verified Service
Great service, as always! Even our salesperson, Susan Miller, stopped by to see how our vehicle was doing!
by Michael Lee on 03/20/2026
Thank you for your continued trust in us! We're glad to hear you consistently receive great service. It's wonderful that Susan took the time to check in on youthat level of care is what we strive for. We truly appreciate your loyalty to Melloy Nissan. Mike L. Melloy Nissan
by Duane A. on 03/03/2026Verified Purchase
There was nothung i didnt like, the salesperdon was great and answered all my questiins in purchasing my new car, thank you
by Michael Lee on 03/20/2026
Thank you for your feedback! We're glad to hear everything went smoothly and that your salesperson took great care of you by answering all your questions. Congratulations on your new car, and we appreciate you choosing Melloy Nissan. Mike L. - Melloy Nissan
by 2025 NISSAN ALTIMA SL Owner on 03/03/2026Verified Service
My car was in the shop for two weeks and it still is not fixed. I spent $43,000 and the value is 26,000 so I'm very upset.
by Michael Lee on 03/20/2026
Dianne, We're very sorry to hear about your experience and understand how frustrating this situation must beespecially after such a significant investment in your vehicle. This is not the level of service or outcome we aim to provide.
We would appreciate the opportunity to look into this further and work toward a resolution. Please reach out to our management team directly so we can review the details of your repair and ensure your concerns are properly addressed.
Thank you for bringing this to our attention. Mike L. - Melloy Nissan
by 2021 NISSAN MAXIMA PLATINUM Owner on 02/27/2026Verified Service
Always a pleasant experience when having my vehicle serviced at Melloy Nissan. Everyone is friendly and courteous, and attentive to my needs.
Very satisfied!!
by Michael Lee on 03/20/2026
We are so happy to hear that you're very satisfied with your recent visit! Thank you for the kind words about our team's attentiveness and courtesy. We truly value your continued trust in Melloy Nissan for your vehicle's service needs and look forward to providing you with another pleasant experience next time. Mike L. - Melloy Nissan
by 2025 NISSAN MURANO PLATINUM Owner on 02/10/2026Verified Service
Friendly and considerate
I was there for a key fob
When I experienced a problem after new fob was made I was explained why my car no longer recognized me and what to do
by Michael Lee on 02/11/2026
Thank you for sharing your experience! We're glad our team was friendly and considerate while assisting with your key fob. It's great to hear they took the time to clearly explain what happened and how to resolve it. We appreciate your trust in us and are always here if you need anything further. Mike L. - Melloy Nissan
by 2020 NISSAN SENTRA SV Owner on 02/07/2026Verified Service
Had to have an engine replaced and luckily my warranty was still in effect. It took a month but they did a great job and kept me informed whenever I called.
by Michael Lee on 02/11/2026
Thank you so much for the 5-star rating! We know that having an engine replaced is a major undertaking and can be a stressful time to be without your vehicle. I'm very glad to hear that your warranty was able to cover it and that our team did a great job keeping you informed throughout that month-long process. We truly appreciate your patience and your business. Safe travels. Mike L. - Melloy Nissan
by 2025 NISSAN ROGUE SV/ROCK CREEK Owner on 01/29/2026Verified Service
Ester service advisor made my appointment very satisfied. I'm satisfied with the service on my 2025 rogue.
by Michael Lee on 02/04/2026
Thank you for the wonderful feedback! We're so glad to hear that Ester took great care of you and made your appointment a smooth one. It's a pleasure to service your 2025 Rogue, and we look forward to seeing you at Melloy Nissan for your next visit. Mike L. - Melloy Nissan
by 2023 NISSAN ROGUE SL Owner on 01/23/2026Verified Service
They did all of the work that they were supposed to do to in a timely manner. They stayed in contact with us. Letting us know that the car was finished.
by Michael Lee on 01/26/2026
We're pleased to hear you had a great experience. Thank you for your continued support. Mike L. - Melloy Nissan
