by Dvprimo6@gmail C. on 10/28/2025Verified Service
I always appreciate the breakdown the service techs give on which repairs are potential safety issues, and which ones are recommended or optional. They always take the time to answer all my questions so I can make the best informed decisions. No upselling.
by Michael Lee on 11/12/2025
Thank you so much for your detailed feedback! We're so glad to hear that our service techs are meeting your expectations by providing clear and thorough explanations. It's really important to us that you feel informed and confident in the decisions you make about your vehicle. We're also pleased to hear you appreciate our no-upselling approach. We look forward to continuing to serve you with transparency and care! Mike L. - Melloy Nissan
by 2023 NISSAN ROGUE SV Shopper on 10/08/2025Verified Purchase
I was sold a vehicle that was overpriced compared to other dealers. Had an issue with my key fob less than 2 weeks of having vehicle. Very hard to get assistance. Had to call about 6 times to get a live person and not an answering machine. I regret my vehicle purchase.
by Michael Lee on 10/09/2025
Dorene, We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We never want any customer to feel frustrated trying to reach us and we apologize for the difficulty you had getting assistance with your key fob. Our team would be happy to look into this further and make things right.
Please remember that every vehicle we sell at Melloy Nissan comes with our Warranty Forever coverage, which provides peace of mind and added value for as long as you own the vehicle. We'd appreciate the opportunity to discuss your situation directly please reach out to our management team so we can help resolve your concerns. Mike L. - Melloy Nissan
by 2025 NISSAN ROGUE SV/RC Owner on 09/11/2025Verified Service
I did not like the way I was treated at melloy service department for my oil change. The young kid was unfriendly with me. Michelle was a friendly service women. I have one more free oil change on my new rogue 2025 after that I'm that im taking my business else where.
by Michael Lee on 09/17/2025
Thank you for your honest feedback. I will share your concerns with our Service Manager and he can use it as a training moment. I appreciate your reluctance to return for service, but do want to remind you that your vehicle is covered by a "Warranty Forever" from Melloy Nissan. While you can choose where you wish to service your vehicle, any service performed by another facility must be pre-approved to keep the "Warranty Forever" in force. Mike L. - Melloy Nissan
by 2008 NISSAN ROGUE S/SL Owner on 09/02/2025Verified Service
Nice in taking me in after short notice.
Service rep hard to get ahold of to find out what was going on, had to track him down to find out what was going on with my car.
My car after receiving it after multiple service's does not seem to be the same. The dash makes noise it never had before. The engine on the drivers side ,when accelerating sounds like a Mac truck !
by Mike Lee on 09/09/2025
Sorry to hear that our service did not live up to your expectations. All of our service work is guaranteed for 1 year so if you think something is not right give us a call so we can make it right for you. Mike L. - Melloy Nissan
by Tiff07brit08@yahoo C. on 08/23/2025Verified Service
I have been there several times and have never had a problem! This time was the worse! Told them what I needed done and will take couple of hours (9am) went to the desk twice and they didn't know ? 2 pm car was ready all they did was a oil change! Not even a wash. That's not even close what i said needed to be done!
Disappointed
by Michael Lee on 10/16/2025
Thank you for being a loyal customer and for sharing your experience. We're very sorry to hear that your most recent visit didn't meet your expectations. It sounds like there was a breakdown in communication about the services you requested, and we understand how frustrating that must have been. Your feedback has been shared with our service team so we can address this and prevent it from happening again. We appreciate you bringing it to our attention and would like the chance to make things right please reach out to our service manager so we can review your visit in detail. Mike L - Melloy Nissan
by Roy G. on 07/29/2025Verified Purchase
What I truly like is dang I'm loving the car... And it's been a very blessing to get a car... Never own a car in my life... Other than that I greatly appreciate it for putting me in a car... I'm so happy everyday about the car.... Everybody like it....
by Mike Lee on 08/19/2025
Roy, We are so happy that we were able to help you with your first car purchase. That's a big life moment and we appreciate you trusting us to guide you through it. Welcome to the growing Melloy Family of satisfied customers. Mike L. - Melloy Nissan
by 2023 NISSAN FRONTIER S/SV/PRO-4X Owner on 07/17/2025Verified Service
Jed is an excellent advisor, apart from great car by Nissan, one of the reason that determine my interest to return to Melloy Nissan for maintenance is the advisor, they are definitely one of the most valuable assets of a dealership and they deserve to be well paid for going beyond their responsibilities and perimeter to resolve customer's issue. Thank you again Jed.
by Mike Lee on 07/23/2025
Thanks for the glowing review. I'll be sure to pass your kind words to Jed. Mike L. - Melloy Nissan
by 2016 NISSAN VERSA S/S PLUS/SV/SL Owner on 07/01/2025Verified Service
Everyone was very thoughtful . I brought in a coupon and Michelle had the cashier check and compare which coupon would give me a better discount. Cameron gave me my car and he asked how I was doing and informed and answered my questions. I did send in some questions and Mr Anderson assured me of the repairs and that I would be able to take my car on my trip
by 2023 NISSAN KICKS SR Owner on 06/13/2025Verified Service
Poor customer service. Feel like customer is nickel and dimed to death for services. So displeased that after we received the Kicks back we went straight to our previous dealer and traded the Kicks in on a new non-Nissan auto. Please discontinue texting us because we no longer own that car,
by Mike Lee on 06/19/2025
Roy, Thank you for your feedback. We're sorry to hear you no longer own your Nissan. Please know that our service recommendations are based solely on Nissan's factory guidelines to help keep vehicles running safely and efficiently. We never suggest anything that isn't backed by the manufacturer. Mike L. - Melloy Nissan
by 2016 INFINITI QX50 Owner on 03/31/2025Verified Service
Service was what I expected for the oil change. Unfortunately, I found out that for any other service needed I need to make another appointment. It seems inefficient that I could not have all issues taken care of. However, the oil change service was very good.
by Richard O. on 01/17/2025Verified Shopper
The car came in on trade and it had not been vetted safety checked whatever you want to call it however the salesperson said that he would call me as soon as all of this was completed I waited and I waited and I waited no phone call so I'm not very happy with this place I ended up going to another dealership to purchase a vehicle
by Mike Lee on 03/24/2025
Richard, I'm very sorry that our salesperson dropped the ball. I've passed your review on to Sr. Management so that it will be addressed and hopeful it won't happen again in the future. My sincere apologies and I hope your are enjoying your new vehicle. Mike L. - Melloy Nissan
by 2018 NISSAN KICKS S/SR/SV Owner on 01/13/2025Verified Service
I liked that I was able to get my car in for an oil change and they were eager to show anyone waiting how the coffee machine worked. I liked that they offered me a car wash. I've had my car serviced a few times before and they hadn't offered one before.
by 2022 CHRYSLER PACIFICA HYBRID TOURING L Owner on 01/07/2025Verified Service
I had two separate services scheduled for my van. Edgar updated me on and to get approval of extra charges from me before service, when the van moved to the second service station, and when it was done. I was disappointed the service found nothing with the squeaking noise under the front driver area. As usual, my van came back to me cleaner. It had a free car wash.
by 2023 NISSAN TITAN XD SV/SL/PRO-4X/PLA Owner on 12/26/2024Verified Service
My experience was exceptionally great!!! Micheal helped me as soon as I pulled into the lot. Was serviced, my vehicle was cleaned, and was out quickly even though I went in as a walk in. Melloy was recommended by my dealer Horras Nissan in Farmington,NM.
by 2023 NISSAN PATHFINDER SL Owner on 12/24/2024Verified Service
Online scheduling was easy. I arrived early to get in line, someone was earlier than me. We waited and they even started the process a few minutes early. The check-in process went smooth. They gave us updates and advice as needed. I found the process pleasant.
by 2022 NISSAN PATHFINDER SV Owner on 12/11/2024Verified Service
It was very disappointing. Brought our new (to us) vehicle in because once in a while when we start it up, a huge cloud of smoke comes out the exhaust. Service kept the vehicle for about 10 days. I never received one phone call about what was going on. Finally had my son-in-law go and pick it up to bring it home. Horrible customer service.
by 2023 NISSAN PATHFINDER SL Owner on 12/11/2024Verified Service
Services I receive is always excellent & people I talk to are always polite and very helpful. My advisor is always very polite & patient, If she was not there to assist me in getting my vehicle serviced, I would not be able to get the services I need. Thank you Michelle Cosentino.
by 2022 NISSAN MURANO SV Owner on 11/12/2025Verified Service
Service is always good when I go. I heard some flapping under my car after my oil change service. Called they asked me to come back when convenient, came back the next day no appointment and they fixed the problem.
by Michael Lee on 11/12/2025
"We can't thank you enough for your kind words! It's great to know that our team made your service experience so smooth and enjoyable. We're looking forward to assisting you again soon!" Mike L. - Melloy Nissan
by 2010 NISSAN CUBE BASE/S/SL/KROM Owner on 10/31/2025Verified Service
The personnel at Melloy Nissan service dept. are always very friendly and efficient. I had a good conversation with Kam.
by Michael Lee on 11/12/2025
Thanks for the feedback. It is always nice to hear that we are doing our jobs well. M. Lee - Melloy Nissan
by Boosautomotive@gmail C. on 10/23/2025Verified Service
Brian is always great , he answers all my questions and has made sure we leave happy and taken care of.
by Michael Lee on 10/27/2025
We're happy to hear that Brian took great care of you. Thanks for the great review and your business. Mike L. - Melloy Nissan
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Service Information
6,681 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Melloy Nissan specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Melloy Nissan specializes in these makes, in addition to many others.
What do verified customers think about Melloy Nissan in Albuquerque, NM? Verified customers who visit Melloy Nissan in Albuquerque, NM rate this business 4.6 out of 5 stars, with 397 reviews. 6,681 customers favorited this location.How can I contact Melloy Nissan in Albuquerque, NM? To reach the sales team at Melloy Nissan in Albuquerque, NM, call (833) 507-0182. To reach the service department, call (505) 657-3830Does Melloy Nissan in Albuquerque, NM have a service center? Yes, Melloy Nissan in Albuquerque, NM does have a service center. You can contact the service department at (505) 657-3830.
