by 2018 BUICK ENCORE PREFERRED Owner on 10/26/2020Verified Service
In and out in no time. Thanks
by Mary V. on 10/27/2020
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by 2019 GMC ACADIA SLE Owner on 10/23/2020Verified Service
Very efficient and friendly service
by Mary V. on 10/26/2020
Thank you for your positive feedback!
by 2020 BUICK ENCORE GX SELECT Owner on 10/13/2020Verified Service
Great people & easy to deal with.
by Mary V. on 10/14/2020
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
by 2018 BUICK ENCORE PREFERRED Owner on 08/12/2020Verified Service
Best Service I've ever received!!!!!
by Mary V. on 08/13/2020
Thank you for your positive feedback!
by 2017 GMC ACADIA SLT-1 Owner on 07/26/2020Verified Service
Service was so excellent snd satisfying.
by Mary V. on 07/27/2020
Thank you for your positive feedback, from all of us here at McKinney Buick GMC!
by Bill S. on 06/18/2020Verified Service
Awesome dealer. Great service dept!!
by Mary V. on 06/18/2020
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
by Jennifer H. on 06/05/2020Verified Shopper
It felt very much like a bait and switch situation. They scheduled an appointment for me to come in and see the car that I was inquiring about and then the next day the car was gone from their website. Had I not reached out to them proactively, they wouldve had me come in from 30 miles away to see a car that wasnt there. They then proceeded to tell me that they could make me a great deal on other existing inventory but they refused to do so unless I was there in person. I would never recommend anybody go to this dealership!
by Mary V. on 06/19/2020
Jennifer, thank you for taking the time to write your review. We are truly sorry we were unable to provide you with a 5-star experience. Despite our dealerships commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.
by 2016 GMC SIERRA C1500 SLT Owner on 05/07/2020Verified Service
The customer service is always outstanding! The staffs professionalism is definitely appreciated!
by Mary V. on 05/08/2020
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
by 2011 BUICK LUCERNE CXL Owner on 03/18/2020Verified Service
Service was very professional and friendly.
by Mary V. on 03/19/2020
Thank you from all of us here at McKinney Buick GMC!
by 2012 GMC TERRAIN SLE Owner on 03/09/2020Verified Service
Very friendly and quick service!
by Mary V. on 03/10/2020
Thank you from all of us here at McKinney Buick GMC!
by Keith A. on 02/22/2020Verified Shopper
This place is not reliable. I had the most terrible experience and my father did as well. Two times they made us go in there when approved to get a loan and then finance denied my dad a Jeep because his credit score is excellent. I dont have the best credit yet they wanted me on the lease to sky rocket a profit. We live a hour away and the WHOLE TEAM is so money hungry, liars, and overly promising to take hours of your day already approved and turning you down. I do not recommend this joke of a place. Dean Marshall is the manger and I emailed about fiance running both of our credit scores multiple times (dad and I) all through different banks and lenders. I asked to speak with David Kelley the president/ owner and never even got a email back.
by Mary V. on 02/26/2020
Keith, we are sorry to hear that you did not receive an experience worthy of 5 stars. We work with several top lenders and make every effort to get a loan approved for our customers, but sometimes there is nothing that we can do due to outside circumstances. Unfortunately, this was one of those times. We hope that you find resolution for your needs.
by 2017 GMC SIERRA C1500 SLE Owner on 02/17/2020Verified Service
Great customer service and clean location.
by Mary V. on 02/18/2020
Thank you for taking the time to leave us a positive review!
by 2016 RAM 1500 REBEL Owner on 02/02/2020Verified Service
Very good service. Will recommend to family and friends.
by Mary V. on 02/03/2020
Thank you for your positive feedback!
by Bill S. on 02/01/2020Verified Service
Quality service at a good price. Very pleased with McKinney GMC
by Mary V. on 02/03/2020
Thank you from all of us here at McKinney Buick GMC!
by 2019 CADILLAC XT5 LUXURY Owner on 02/01/2020Verified Service
Great service and advisors
by Mary V. on 02/03/2020
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
by 2007 GMC YUKON/DENALI Owner on 02/01/2020Verified Service
I had to return to dealership because a hose was not connected after service.
by Mary V. on 02/05/2020
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.
by 2016 GMC YUKON DENALI Owner on 01/06/2020Verified Service
Easy in and out. Did the work with no issues and cleaned the car up for us.
by Mary V. on 01/07/2020
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
by 2012 BUICK LACROSSE Owner on 11/22/2019Verified Service
had great customer service got me in and out got me back on the road.
by 2019 GMC TERRAIN SLE Owner on 09/29/2019Verified Service
Always quick and friendly service.
by 2018 GMC SIERRA K2500 DENALI Owner on 09/22/2019Verified Service
