by 2024 HYUNDAI PALISADE LIMITED Owner on 06/23/2025Verified Service
The services is absolutely wonderful, the staff there is the best I've ever been around. Very professional and sweet when I brought my girls in with me. One of the staff members went out of her way to bring my girls a coloring book.
by Patrick T. on 06/15/2025Verified Purchase
Buying experience was good. However having to wait for the title for 2 weeks so the car can be registered is not so good but I understand.
by 2021 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 06/09/2025Verified Service
Very friendly , great customer service . Very timely manner of repairs . Not pushy on getting serviced
by 2020 HYUNDAI SONATA LIMITED Owner on 06/07/2025Verified Service
There were some issues with miscommunication throughout the process but they were so understanding when I voiced my concerns that everything was made right by the end. Ultimately was a good experience with them and I will be glad to use them again.
by 2024 HYUNDAI TUCSON SEL Owner on 06/06/2025Verified Service
The people are great. The waiting area is very nice with complimentary drinks and snacks. The time estimate given for my service was spot on. The technicians were very professional and did a great job.
by 2023 HYUNDAI TUCSON SEL Owner on 06/02/2025Verified Service
Items checked off list as being done to vehicle where never performed. Oil reset was not done after oil change.
by 2011 HYUNDAI TUCSON GLS/LTD Owner on 05/26/2025Verified Service
(Camron) our sales representative was AWESOME he went above and beyond to help us get the car we needed, it was a pleasure doing business with him. Stay humble Camron.
by 2021 HYUNDAI ACCENT SE/SEL Owner on 05/22/2025Verified Service
Great experience, professional service. A bit longer wait times than expected. Overall, awesome service
by 2024 HYUNDAI ELANTRA LIMITED Owner on 05/18/2025Verified Service
They got my car in for service right away. They were prompt and courteous and their new dealership was spotless. All in all an excellent experience
by 2022 HYUNDAI TUCSON SEL Owner on 05/12/2025Verified Service
There wasn't enough communication. I was there nearly 5 hours. My car sat in the bay unattended for about an hour after the tires were rotated. I had to leave the car overnight to have the brakes finished. There is still a pending item..no contact and my calls have not been returned.
by 2023 HYUNDAI TUCSON SEL Owner on 05/02/2025Verified Service
It was great. We were greeted when we arrived, shown to a beautiful waiting area. The work was done in a timely manner. We were kept informed of tthe
progress via text. We were shown back to our vehicle and left. I would highly recommend Matt Bowers hyundai
by 2023 HYUNDAI KONA SEL Owner on 04/19/2025Verified Service
I was not told am estimated time for my car to be done.My service advisor didn't seem interested.When i called to make the appointment I asked for the inside of my car ti be cleaned only o find out when I arrived that they don't do that anymore.This never was told to me on the phone.They roatated my tires but the pressure isn't the sane in all of them.This is the first time i haven't had a good experience,
by 2019 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 03/13/2025Verified Service
Took several days to find out what my car needed, had to call them. Then they sent request to replace things on my car I didn't ask for, or had nothing to do with the issue I took it in for. Couldn't replicate the problem. Over priced. Poor communication.
by 2014 HYUNDAI SONATA SE/LIMITED Owner on 02/28/2025Verified Service
Had an appointment for 12:30 and arrived 15 minutes early. Was told they would not be able to do my oil change , tire rotation and multipoint inspection for two hours! No point in making an appointment! No explanation was given. Evidently my time is not important to them. Service seems good, but otherwise I am very disappointed. We have bought 2 new vehicles from them over the last ten years and are now questioning buying another.
by 2020 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 02/20/2025Verified Service
I don't like the fact that your TV is played on a political one sided news station. It's vey obvious who you support in politics. The TV in the beak room show be on a neutral channel, ie. game show, fishing or mountain climbing. The political air is still thick, your break room keeps it going. My opinion.
by 2022 HYUNDAI SANTA FE LIMITED Owner on 02/19/2025Verified Service
EVERYONE IS ALWAYS AMAZING FROM BOOKING THE APPOINTMENT TO KEEPING ME UPDATED WHILE MY CAR IS THERE. MY ONLY PROBLEM IS THAT INSTEAD OF LETTING ME KNOW WHEN OTHER SERVICES ARE DO I GOT HIT WITH ALL 5-6 DIFFERENT THINGS ADDING OVER 1,000.00. IF I KNOW I NEED TO DO MY FUEL AT SO MANY MILES AND OTHER THINGS THAT WOULD BE SO HELPFUL!
by 2023 HYUNDAI ELANTRA LIMITED Owner on 01/26/2025Verified Service
got charged for complementary service and they didnt actually perform the service.TWICE!!! failed to rotate my tires even after bringing back to have them actually do it since they didnt the first time. ive had a slow leak do to a nail in front passenger tires for over year.
by 2024 HYUNDAI ELANTRA SEL Owner on 01/24/2025Verified Service
I arrived at about 0930 for an appointment that was scheduled for 1130, and the customer service rep even advised me that the wait could be longer.
They got my car in earlier than anticipated, the horn repair took less time than had been quoted initially, so it was good.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 01/01/2025Verified Service
Great facility...service was scheduled as I requested and took the time that was stated. Service manager gave me his personal contact information and asked for me to contact him if I had any questions or concerns...including assistance with scheduling future maintenance (very important because I live out of state and have to travel to Gulfport to have service completed).
by 2016 CHRYSLER TOWN & COUNTRY TOURING L Owner on 11/30/2024Verified Service
I dropped the car off in the morning and it was ready by afternoon. Was sent a text message saying the inspection went well, All Green. No worries wondering about what was happening. Was able to pay at the counter where I dropped the car off. All went well.
