Marshall Dry Ridge Toyota Reviews - Page 2

4.6
New Car Sales: (859) 249-9673Used Car Sales: (859) 648-3273Service: (859) 824-9200
Sales Open until 5:00 PM
Service Open until 2:00 PM

Marshall Dry Ridge Toyota Reviews - Page 2

4.6
Sales Open until 5:00 PM
Service Open until 2:00 PM

Ratings & Reviews

Overall Rating
4.6
737 Verified Reviews
5 Star
83%
4 Star
6%
3 Star
4%
2 Star
2%
1 Star
5%
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Read reviews that mention
by Bkirk1031@gmail C. on 04/24/2025Verified Service
Very friendly staff member at front desk. Professional and made the repair process easy. After repairs, I couldn't notice the damage. Suv looked great.
by 2016 TOYOTA RAV4 LTD Owner on 04/22/2025Verified Service
Dropped my car off the night before and it was ready the next day. Oil changed, tires rotated and recall fixed. Yes, I satisfied! Informed me I probably will need tires soon, which I knew I would need and they got me an estimate. Great job!
by 2020 TOYOTA TUNDRA CREWMAX SR5/CREWMA Owner on 04/07/2025Verified Service
I made an appointment for 9:30 for oil change and tire rotation. 2.5 hrs for this is to long or don't over schedule.
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 03/27/2025Verified Service
The service advisor was quite rude and dismissive when we were talking to him about why no had called to let me know the services was complete on my car.
by 2017 TOYOTA SIENNA XLE/LIMITED Owner on 03/18/2025Verified Service
Always the best, thanks. They have always helped me keep up with everything I need to keep my van in great shape.
by 2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 03/17/2025Verified Service
Easy to make an appointment....they do all the work needed in one trip....very pleasant and knowledgeable people to deal with.
by 2013 FIAT 500 POP Owner on 02/24/2025Verified Service
dealerships labor prices are high but they did an excellent job and they always seem to take care of me with kidd gloves.
by 2011 TOYOTA TUNDRA DOUBLE CAB SR5 Owner on 02/15/2025Verified Service
We received a coupon to have a new cabin & air filter installed for $50, so we had it done. Our Tundra is 13 yrs old with only 44,000 original miles and we keep it in excellent condition.
by 2012 SCION XD Owner on 02/11/2025Verified Service
got my oil change and tires rotated and torqued the lugs to specs. Awesome, reliable, fast! Great people to work with!
by 2021 TOYOTA TACOMA ACCESS CAB/SR/SR5/ Owner on 02/10/2025Verified Service
Easy to schedule appointment, still needed to call to verify appt was scheduled. Did get a surprise at payment time, paid the credit card surcharge. Who pays cash anymore? It is worth ut.
by 2011 TOYOTA CAMRY/SE/LE/XLE Owner on 02/09/2025Verified Service
Not the same as past years. There was no inspection report, no free car wash, no discussion of work done. Pricing was extremely high.
by 2022 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 02/06/2025Verified Service
Brought my truck in for 25 thousand mile service which consist of inspection and tire rotation. But when got home there was oily finger prints on driver's side rear door.
by 2018 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 01/19/2025Verified Service
Good customer service. Oil change and tire rotation completed very quickly. Nice waiting area while team performed maintenance on my vehicle.
by 2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 01/17/2025Verified Service
Consistent as usualthey have done a good job keeping this car operating well beyond its mileage would indicate.
by 2020 TOYOTA RAV4 LTD Owner on 10/22/2024Verified Service
The transmission service performed wasn't necessary as per Toyota maintenance manual. The transmission fluid in this vehicle (Toyota WS) is considered "fill for life" under normal operating conditions, which, according to Toyota is ~150,000 miles.
by 2015 SCION TC Owner on 10/20/2024Verified Service
Always quick, prompt, and informative. When I go on a trip, I am confident that my car has been properly maintained and have no concerns of breaking down. The staff is also professional and friendly.
by 2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 10/18/2024Verified Service
Marshall Dry Ridge Toyota is excellent. No problems getting scheduled for service. Employees are very nice and knowledgeable. Had my car detailed this time after oil change and it looked great.
by 2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 10/14/2024Verified Service
I've never had a bad experience when either dropping off my vehicle or waiting in lounge while work is done.
by 2014 LEXUS ES 350 Owner on 10/11/2024Verified Service
Had an oil change and the normal service that goes with it completed in 45 minutes. They know your time is valuable!
by 2014 HONDA RIDGELINE SPORT Shopper on 09/09/2024Verified Purchase
Everyone was very helpful. My questions were answered and concerns addressed. And the process was speedy. It was the fastest vehicle purchase in my experience. I would buy from them again and recommend them to my children.
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