Lorenzo Buick GMC Reviews - Page 3

4.0
New Car Sales: (855) 635-1138Used Car Sales: (786) 589-7922Service: (786) 801-2470

Lorenzo Buick GMC Reviews - Page 3

4.0
Sales Open until 9:00 PM

Ratings & Reviews

Overall Rating
4.0
260 Verified Reviews
5 Star
69%
4 Star
5%
3 Star
5%
2 Star
4%
1 Star
17%
Sort by: Most Helpful
Read reviews that mention
by Erick B. on 10/03/2025Verified Shopper
Vehicle was not in the condition they described and the pricing was completely different from what they advertised. Soon as me & my wife decided to skip on the deal they miraculously took 4k off the price. The vehicle drove really rough and has lots of cosmetic issues, total red flag!!! After my experience I've heard nothing but bad reviews for this dealership!! I've worked in the business & I understand the nature of the beast but that was a bizzare experience
by 2024 BMW X4 XDRIVE30I Shopper on 09/27/2025Verified Purchase
Excellent. Great service. Very diligent and professional. Thank you!
by 2021 BUICK ENCORE PREFERRED Owner on 09/21/2025Verified Service
The oil change price is to high
by 2021 GMC YUKON XL C1500 SLE Owner on 09/21/2025Verified Service
Víctor Lara the service advisor is the absolute best!
by 2024 BUICK ENVISTA PREFERRED Owner on 09/14/2025Verified Service
Everything was good always and fast service
by Dorcagarcia0510@gmail C. on 09/07/2025Verified Purchase
I LIKE VERY MUCH HOW OZUAN TREAT US VERY KIND PATIENCE SUPER NICE THANKYOU
by Grant C. on 08/28/2025Verified Service
Quick service and wasn't pushed or pressured to have them do work that I can do myself.
by 2017 GMC SIERRA C1500 SLE Owner on 08/28/2025Verified Service
Pleased with the customer service I received my service advisor was so helpful and concerned about. Why did I come in for service He address the issues that I came in for just the oil leak also addressing an issue concerning the battery and I'm thankful that he's well knowledgeable and he has great customer service attitude and extremeAlso, he look in depth to see my service history to determine what was best for the vehicle and for future service needs to be due
by Franciscosaravia3000@gmail C. on 08/27/2025Verified Service
Everything is very good .
by 2026 BUICK ENCORE GX PREFERRED Shopper on 08/24/2025Verified Purchase
A week after I purchased the Buick Encore 2026, three warning lights came on the dashboard, the car started shaking, and it began pulling to one side. I called that same Sunday and also sent text messages to the salesperson, Carlos Valino. He responded saying he was out of the office, but when I spoke with the receptionist, she told me he was with a client. He told me I needed to go to the service department. I replied that I needed to speak with a manager. He said, "You can talk to them, but they're just going to send you to service." On Monday, I went in and sat down with Julio Fernandez. After discussing the situation, I told him I needed a flat cancellation. He said no, because the bank already had the deal. He told me that after three times, I could apply under the Lemon Law. I told him I would file a complaint with the BBB National Program, and he said I could do that but that there was nothing he could do.
by 2022 GMC SIERRA K1500 DENALI Owner on 08/23/2025Verified Service
Amazing Service, the wait time was good too.
by 2022 GMC ACADIA SLE Owner on 08/18/2025Verified Service
Fast,knowing,amazing, Good coffee
by 2023 CHEVROLET SILVERADO C1500 RST Owner on 08/07/2025Verified Service
VERY GOOD SERVICE AND EFECIENT
by 2019 GMC SIERRA K1500 DENALI Owner on 08/03/2025Verified Service
Great service, will be returning.
by 2024 GMC SIERRA K1500 ELEVATION Owner on 07/31/2025Verified Service
Quick and friendly staff, work done.
by 2025 BUICK ENVISTA PREFERRED Shopper on 07/28/2025Verified Purchase
Great service and an amazing car buying experience
by 2024 GMC SIERRA K2500 DENALI ULTIM Owner on 07/18/2025Verified Service
Amazing service, very polite efficient.
by 2024 CHEVROLET EQUINOX LS Owner on 07/13/2025Verified Service
Nice atención and deliver according to the expectation. Kind and knowledgeable Service Manager
by 2024 GMC YUKON/DENALI Owner on 07/07/2025Verified Service
Great service. Didn't have to wait
by 2022 GMC SIERRA K1500 AT4 Owner on 07/06/2025Verified Service
Nice service and great customer care
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