by 2020 CHRYSLER PACIFICA TOURING Owner on 12/14/2024Verified Service
Service was good, clean and thorough. However, the cost for this simple work done was priced elsewhere for almost half what Lester Glenn charges.
by 2018 JEEP WRANGLER UNLIMITED SPORT Owner on 12/05/2024Verified Service
Service and issue was handled well with a little follow up. All had patience, understanding and knowledge.
Ty
by 2024 JEEP GRAND CHEROKEE LIMITED 4X Owner on 11/28/2024Verified Service
The problem that I had was was fixed correctly. The Service Consultant Chris I dealt with was professional and courteous. It was a great experience.
by 2021 JEEP RENEGADE LATITUDE Owner on 11/17/2024Verified Service
Overall great experience, I will say..as they repaired my recall, they accidentally got my USB wire caught in the repairI wish they would've seen that mistake before sending me off with the car.
by 2020 CHRYSLER 300 TOURING Owner on 11/16/2024Verified Service
Last free oil change denied. I have low mileage in my car so I was penalized for not needing changes that often.
I'm tired of follow up emails before 8 in morning
by The Lester Glenn Chrysler Dodge Jeep RAM Fiat Team on 01/08/2025
Hi!
We're sorry to hear about your frustration regarding your free oil change and early emails. It's never our intention to make you feel penalized for your driving habits, and we understand how this could be disappointing.
Our Customer Experience Liaison, Christina, has attempted to get in contact with you and we hope to resolve this issue and improve your experience with us.
Thank you for bringing this to our attention, and we're here if you'd like to discuss further.
by 2023 JEEP COMPASS TRAILHAWK Owner on 11/12/2024Verified Service
I just don't like the way that I had to pay for another front alignment when I just got one less than a year ago so I guess buyer beware
by 2015 JEEP WRANGLER UNLIMITED SAHARA Owner on 11/05/2024Verified Service
Always great service. Easy check-in, great waiting area for working or just relaxing and easy payment options for quick transactions.
by 2017 JEEP WRANGLER SPORT Owner on 10/31/2024Verified Service
Loved Chris and Bernie , they were both professional and helpful. They are both hard working and definitely an asset to your.company.
by 2018 JEEP COMPASS LATITUDE Owner on 10/28/2024Verified Service
1. waited a long time for just an oil change - 3hrs.
2. bathroom sink was clogged in the womens room
3. everyone is always friendly and helpful
4. great job done
5. i always use a jeep dealer. i trust them
by 2022 JEEP WRANGLER SPORT Owner on 10/28/2024Verified Service
The wait was excessive. I had a 7:30 am appointment. I did not get my car back until 10am. I was there for a simple oil change
by 2024 JEEP WAGONEER SERIES II Owner on 10/21/2024Verified Service
The service advisor was helpful with the additional questions I asked and went above and beyond to help me.
by 2023 KIA SPORTAGE SX PRESTIGE Shopper on 10/09/2024Verified Purchase
We bought a used SUV in excellent condition from them, and they were very easy to work with on the price. Everyone we interacted with was friendly, respectful, and helpful.
by 2020 JEEP CHEROKEE LIMITED Owner on 09/30/2024Verified Service
Service manager promised my vehicle would be test driven that day even though I did not have a scheduled appointment. Not only was that accurate but vehicle also repaired the same day.
by 2020 JEEP GRAND CHEROKEE LAR/ALT Owner on 09/29/2024Verified Service
Felt very important not pressured . I'm truly happy with my truck I've referred a few people as well.. Christina always welcomes me and Cheryl took care of my excellent service
by 2018 JEEP COMPASS LATITUDE Owner on 09/23/2024Verified Service
while i wait the buildings interior is clean. thats a plus. didnt have to wait long at all for the car to take me home. all went well. got cat back and was clean. ty
by 2019 DODGE CHALLENGER R/T SCAT PACK Owner on 09/20/2024Verified Service
Chris was my service advisor and he was a pleasure to work with. He took care of everything. I will request him for my next service
by 2020 CHRYSLER PACIFICA TOURING L Shopper on 09/11/2024Verified Purchase
My car had a rattling sound when driving over bumps. They assessed and fixed the issue within a couple of hours. Everyone was pleasant and easy to work with.
by 2021 JEEP CHEROKEE LIMITED Owner on 08/19/2024Verified Service
Service was excellent and they got me asap.
It's my 2nd car from Lester Glen and the awesome service is one the main reasons.
All the people involved from checking me in to my loaner all get 10's in my book..
by 2020 JEEP GRAND CHEROKEE LIMITED Owner on 08/16/2024Verified Service
People were friendly but would appreciate being told face to face about any problems or additional costs instead of text messaging
by 2022 JEEP GRAND WAGONEER SERIES I Owner on 08/11/2024Verified Service
They were extremely polite and efficient. They were able to schedule me in the same day and complete the work quickly
