by 2019 SUBARU OUTBACK 2.5I PREMIUM Shopper on 06/05/2026Verified Purchase
The sales lady was friendly, personable and knowledgeable. I felt the vehicle so chose met all my needs. The finance gentleman was great. It was a very positive experience.
by John Trombino on 06/15/2026
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
by 2025 SUBARU LEGACY Owner on 05/29/2026Verified Service
The staff went above and beyond. Excellent environment to wait and work while your vehicle is being serviced.
by 2025 SUBARU FORESTER TOURING Owner on 05/25/2026Verified Service
Kenny Ross Subaru service department is awesome in every way! Service was professionally completed in a timely manner.
The waiting area is very clean and the complimentary gormet coffees and refreshement made the wait very pleasant.
by 2019 SUBARU FORESTER LIMITED Owner on 05/23/2026Verified Service
Bryan Hastings went above and beyond to get my car serviced the same day I drove in with my check engine night on.
by 2024 SUBARU CROSSTREK LIMITED Owner on 05/20/2026Verified Service
Kenny Ross is great with service appointments. Oil change , tires rotated, topped off fluids, washed car . With no appointment
by 2026 SUBARU FORESTER LIMITED Shopper on 05/03/2026Verified Purchase
Everyone who worked there is incredibly helpful and want to ensure a smooth buying experience. They were friendly and truly care about your experience and satisfaction.
by John Trombino on 05/08/2026
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
by 2026 SUBARU ASCENT LIMITED Shopper on 04/08/2026Verified Purchase
Have used this dealership for 20 years. Very satisfied. They always complete service with no returns for same problem recurring.
by 2021 SUBARU ASCENT PREMIUM Owner on 04/06/2026Verified Service
Inspection and oil change was done promptly. Only complaint would be how much they charge for a cabin filter.
by 2023 SUBARU OUTBACK LIMITED Shopper on 04/02/2026Verified Purchase
Well only thing a didn't like was it was no that handicap accessible , especially the bathrooms and where you worked out to deal with salesman was very small.
by 2023 SUBARU CROSSTREK SPORT Owner on 03/23/2026Verified Service
Very respectful, efficient, and competent service department!
And I appreciate the tea and doughnuts! Haha!
by 2025 SUBARU FORESTER LIMITED Owner on 03/14/2026Verified Service
The service was completed quickly and I didn't need an appointment. The video that the service tech was very useful. Steve was very courteous.
by 2023 SUBARU LEGACY PREMIUM Owner on 03/09/2026Verified Service
They always take care of my Subaru. Any issues or concerns are always addressed professionally and quickly.
by 2019 JEEP CHEROKEE LATITUDE PLUS Owner on 03/08/2026Verified Service
Great service - only drawback is 3% fee added if you choose to pay for service using a credit card, rather than cash or debit cardnot a customer friendly practiceone being adopted by other small businesses locally - a little hard to swallow.
by 2020 SUBARU FORESTER PREMIUM Owner on 02/26/2026Verified Service
I had a small pricing issue after service appointment and the service director immediately communicated and satisfied my concerns!
by Raymond K. on 02/20/2026Verified Service
Explained everything to me before they fixed it . Took exactly the time they told me . Couldn't be happier with their service
by 2024 SUBARU OUTBACK PREMIUM Owner on 02/20/2026Verified Service
Easy scheduling using online portal. Timely updates using text service. Well maintained and clean waiting area. Met delivery time.
by 2023 FORD F150 SUPERCREW Shopper on 02/17/2026Verified Purchase
Kenny Ross Subaru along with Aunt Penny Tough Trucks was a smooth and painless experience... No pressure, just Honest and Professional business practices... Thanks to the staff from both locations for making my experience a pleasant one.
by John Trombino on 03/05/2026
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
by 2023 SUBARU IMPREZA Shopper on 02/16/2026Verified Purchase
Christina, Charlie and Justin went above and beyond for me and my family! I will be coming back to Kenny Ross and shouting them out any chance I can get! 10/10 sales and finance team!!
by John Trombino on 03/05/2026
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
by 2018 SUBARU FORESTER 2.5I TOURING Owner on 02/09/2026Verified Service
Got an appointment immediately and was diagnosed and fixed that day. Very good communication with Bryan and video was great!
by John Trombino on 02/10/2026
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
by 2025 SUBARU LEGACY SPORT Owner on 02/06/2026Verified Service
Personable and professional staff. Work completed in a timely manner clean and bright waiting area . Its a pleasure to go there.
