by 2018 FORD EDGE SEL Owner on 03/02/2026Verified Service
Excellent Customer service We really feel confident in having our work on our car down there. Julia is amazing and Andrew who gave my husband a ride home was very pleasant and I don't know the guy that worked on our car, but he's amazing too.
by 2024 FORD EXPEDITION MAX LIMITED Owner on 02/28/2026Verified Service
We had the vehicle serviced and some warranty work completed. Stopel reached out to the manufacturer to be able to resolve the issues. My experience has been most places would not have gone this extra mile to resolve the problems.
by 2015 FORD F150 SUPERCREW Owner on 02/17/2026Verified Service
Logan took great care of me. My truck had a large nail in it and I just showed up to get it fixed. He got me in and got it replaced very quick !!
by 2023 FORD F150 SUPERCREW Owner on 02/16/2026Verified Service
Daniel was great got my truck in and out. He was also very friendly and let me know everything that was needed
Thank you
by 2025 FORD EXPLORER ST-LINE Owner on 02/14/2026Verified Service
They took care of multiple recalls liked and seemed to have resolved SYNC update issue Not enamored with how long it took.
by 2020 FORD EXPLORER LIMITED Owner on 02/13/2026Verified Service
Wonderful service! Repaired all the electrical in a timely manner, love having them in Kerrville! The pick up service makes car service much easier!
by 2015 VOLKSWAGEN BEETLE 1.8T Owner on 01/26/2026Verified Service
Everything went well I am pleased with the extra little things that they do besides changing the oil such as rotating the tires and checking other things.
by 2022 FORD EXPLORER XLT Owner on 01/25/2026Verified Service
Daniel stayed in contact and let me know what they could do and then let me know when they were ready for me to come in. He explained everything clearly and was very pleasant to work with.
by 2023 TOYOTA RAV4 XLE PREMIUM Owner on 01/22/2026Verified Service
Daniel at the quick lube area is great! Very knowledgeable, friendly and honest. Gave me great recommendations for tires. Service techs very quick and efficient. Go get any service done there..
Also..there are free snacks and drinks while you wsit.
by 2023 FORD F150 SUPERCREW Owner on 01/17/2026Verified Service
Never had a negative experience with the service at the quick lane, Logan and team are all professional, knowledgeable and attentive!
by 2015 SUBARU FORESTER 2.5I PREMIUM Owner on 01/12/2026Verified Service
Quick service visit. Friendly and knowledgeable service personnel. Work completed to complete satisfaction
by 2019 LINCOLN MKC Owner on 01/02/2026Verified Service
I always receive excellent service at Ken Stoepel Ford at Quick Lane. Daniel is always helpful and I put a lot of trust in him to be honest and he has never steered me wrong.
by 2024 FORD F150 XLT Owner on 01/02/2026Verified Service
Friendly, prompt, & knowledgeable. Staff are willing to help & answer any questions or concerns that I have in regards to care & maintenance of my automobile.
by 2016 FORD EDGE SEL Owner on 12/29/2025Verified Service
We arrived a bit early for our service appointment and they were able to get to our vehicle immediately. Julia was very helpful and professional. Appointment went smoothly.
by 2025 FORD RANGER XLT Owner on 12/27/2025Verified Service
Recall item complete. Service was faster than expected. Ken Stoepel Ford did a great job. I am completey happy with the service.
by 2018 DODGE CHARGER SXT Owner on 12/25/2025Verified Service
Great job. Daniel is a star also the guys in the shop explain the service they did very well. And David is a good leader
by 2021 FORD EXPEDITION XLT Owner on 12/23/2025Verified Service
Just had a tire fixed. Sales tried to sell a set of tires. I knew tires were old but I had already bought them
by 2025 FORD ESCAPE ACTIVE Owner on 12/21/2025Verified Service
Most all was done except for airing tires which i asked for. Two days later, while driving, the message came up on display showing pressure was low. Took it in to quick lane where air was put in.
by 2018 FORD F250 SUPER DUTY Owner on 12/04/2025Verified Service
They dont trreat me like im stupid...they dont girly the explanation to me...I appreciate that not all women need that
by 2009 FORD EXPLORER XLT Owner on 11/28/2025Verified Service
Everything went as it should. From walking in to leaving. Service, Julie, was on top of it all. Great!
