by 2021 VOLKSWAGEN ID.4 PRO S Owner on 12/06/2021Verified Service
Everyone I interacted with from scheduling my appointment to dropping off the car and then picking it back up were very courteous and helpful.
by 2021 VOLKSWAGEN ATLAS SE Owner on 11/11/2021Verified Service
Amazing service! Im a returning buyer at this dealership. They work with your budget and the car you want. I will recommend them if you dont like to hassle or dark sales person.
by 2021 VOLKSWAGEN JETTA SEL Owner on 11/03/2021Verified Service
Brian Willes went above and beyond to help me in getting my new ride. Ot is the 2nd time I have bought from Keffer, staff is amazing. Thank you!
by 2021 VOLKSWAGEN PASSAT SE Owner on 09/29/2021Verified Service
Great experience!! Sales staff was knowledgeable and patient. They were eager to make a deal and it showed. Got me in the cra I really wanted for a payment I could afford. I would highly recommend Keffer Volkswagen for your car buying needs.
by 2022 VOLKSWAGEN TAOS S Owner on 09/20/2021Verified Service
Leased new carcar ready and cleaned.
All necessary required paperwork completed smoothly. All personnel from managers to sales and finance professional and helpful.
by Mary Elizabeth D. on 07/22/2021Verified Service
Always great attention to my needs and details. They ordered the Lyft for me (home and back) and took care of the relevant necessary service. I received text updates regularly. I have always been very happy with Keffer service. Excellent.
by Jeff O. on 02/14/2021Verified Service
A true delight first dealership Ive ever been to where things actually went much better than I had in dissipated keep up the great work thank you
by 2014 VOLKSWAGEN TOUAREG TDI Owner on 02/03/2020Verified Service
Tires rotated but not adjusted for back and front air levels. I run into this at every VW service location, not just this one.
Pricing is always to high at dealerships.
by 2018 VOLKSWAGEN PASSAT SE Owner on 02/03/2020Verified Service
Keffer is my go to location for my VW - The staff is attentive and fair. Unlike other dealers they don't try to stick me with unneeded repairs
by 2019 VOLKSWAGEN ARTEON SEL PREMIUM Owner on 01/18/2020Verified Service
The folks at Keffer VW did excellent work tinting my windows and adding edge guards and explained everything too.
by 2018 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner on 01/12/2020Verified Service
Every time you take a they want you to pay for Alignment for every car. Few of my friend also leased cars, same suggestion.
by 2015 VOLKSWAGEN GTI Owner on 01/08/2020Verified Service
In and out with all requested items being
Addressed and as a matter of fact an important recall was taken care of also. Thanks once again for an awesome job well done. Jim Gildersleeve -2018 GTI S
by 2012 VOLKSWAGEN PASSAT SE Owner on 01/07/2020Verified Service
Great Service. The trans fluid replacement was due and they informed me showed me the records an completed the service. Thanks
by 2017 VOLKSWAGEN GOLF ALLTRACK S/SE/SEL Owner on 12/17/2019Verified Service
Needed to match a OE tire because of I 77 blowout Called all dealerships in Charlotte and no one had it except Keffer VW in Huntersville had one... 45 minutes later back on the road at a fair price, excellent service I will say
by Jack J. on 12/03/2019Verified Service
Everything was done great and completely satisfied. The work was done timely and as always, a great experience.
by 2017 VOLKSWAGEN PASSAT SE Owner on 11/29/2019Verified Service
I Love having my car serviced here! I want a new car however I dont want to give up the good service here!
by 2015 VOLKSWAGEN PASSAT SEL Owner on 11/24/2019Verified Service
My recent visit to keffer VW was EXCELLENT! Angela ALWAYS GOES ABOVE AND BEYOND WHAT IS EXPECTED OF HER!! THANK YOU ANGELA!! SINCERELY JIMMY LOOPER!!
by 2013 VOLKSWAGEN TOUAREG V6 Owner on 11/18/2019Verified Service
The staff who I interact with while my Volkswagen is being serviced are always professional, informative and helpful. Jason in the service department has renewed my faith in customer care.
by 2009 VOLKSWAGEN EOS LUX Owner on 11/09/2019Verified Service
They always take time to get everything "right" & alert the customer to what will need to be done in the next service visit. I feel safe knowing I am driving a well maintained car.
by 2015 VOLKSWAGEN GOLF Owner on 11/09/2019Verified Service
Had a recall done (micro switch) a week ago, now I have a problem related to their work ( key doesnt come out of the ignition
