Johnson Lexus of Durham Reviews - Page 26

4.8
New Car Sales: (833) 923-3612Used Car Sales: (844) 506-7180Service: (866) 290-7345
Sales Open until 7:30 PM
Service Open until 6:00 PM

Johnson Lexus of Durham Reviews - Page 26

4.8
Sales Open until 7:30 PM
Service Open until 6:00 PM

Ratings & Reviews

Overall Rating
4.8
3124 Verified Reviews
5 Star
91%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
2%
Sort by: Most Helpful
Read reviews that mention
by Susan N. on 03/05/2026Verified Service
The service at Johnson Lexus was excellent! From the beginning to the drive off of the lot. Just wonderful. The whole experience there was so professional. My husband and I were treated with such respect. And all of the sale associates were very knowledgeable in every way. Just a total pleasure to buy a car there. If I ever need another car I will go back to Johnson Lexus. And I have told everyone about my experience with them. I just want to say thank you to all the staff there!
by Johnson Lexus of Durham on 03/05/2026
Hi Susan! We are thrilled to hear you had such a wonderful experience at Johnson Lexus of Durham at Southpoint! Thank you for your recommendation and kind words. We look forward to working with you again in the future!
by 2016 LEXUS ES 350 Owner on 03/03/2026Verified Service
It was good and on time. Loaner was good
by Johnson Lexus of Durham on 03/03/2026
We really appreciate you taking the time to leave Johnson Lexus of Durham at Southpoint this awesome review, thank you!
by 2022 LEXUS NX 350 Shopper on 03/02/2026Verified Purchase
It's a wonderful place to do business. The staff are very professional and trustworthy.
by Johnson Lexus of Durham on 03/03/2026
Thank you for sharing your support of Johnson Lexus of Durham at Southpoint!
by 2019 LEXUS ES 350 Owner on 03/02/2026Verified Service
Brenda Lacy is the best service adviser I have ever had. Great customer service skills.
by Johnson Lexus of Durham on 03/02/2026
Brenda and the Johnson Lexus of Durham at Southpoint team appreciate your kind words! Safe travels from all of us!
by 2023 LEXUS RX 350H BASE/350H PREMIUM Owner on 03/02/2026Verified Service
Service was quick but would appreciate a detailed cleaning.
by Johnson Lexus of Durham on 03/03/2026
We really appreciate you taking the time to leave this awesome review of Johnson Lexus of Durham at Southpoint, thank you!
by 2012 LEXUS LS 460 Owner on 03/02/2026Verified Service
Loaner car so I do not have to sit and wait.
by Johnson Lexus of Durham on 03/02/2026
We're glad to hear our loaner vehicle options provided extra convenience for you here at Johnson Lexus of Durham at Southpoint! Thanks for sharing!
by 2019 LEXUS RX 350 BASE/350 F SPORT Owner on 03/02/2026Verified Service
Attention to detail, keeping customer informed, always courteous
by Johnson Lexus of Durham on 03/03/2026
Thanks for the 5 star review. We hope to see you again at Johnson Lexus of Durham at Southpoint!
by 2023 LEXUS LX 600 BASE/600 PREMIUM/6 Owner on 03/01/2026Verified Service
Brenda in their service department is Excellent!
by Johnson Lexus of Durham on 03/02/2026
Brenda and the Johnson Lexus of Durham at Southpoint team appreciate your stellar review! Thanks for sharing!
by 2024 LEXUS IS 300/300 F SPORT DESIGN Owner on 03/01/2026Verified Service
Great service and great customer service
by Johnson Lexus of Durham on 03/02/2026
Thank you for the positive review of Johnson Lexus of Durham at Southpoint!
by 2025 LEXUS ES 350 BASE/350 LUXURY/35 Owner on 03/01/2026Verified Service
Ron was amazing! Always great customer service!
by Johnson Lexus of Durham on 03/02/2026
Ron and the Johnson Lexus of Durham at Southpoint team are thankful for your kind words! Safe travels until next time!
by Jack A. on 02/28/2026Verified Service
Professional. Great facility easy loaner process
by Johnson Lexus of Durham on 03/02/2026
Thank you for the positive review of Johnson Lexus of Durham at Southpoint, Jack! We're glad you enjoyed our facilities and our loaner vehicle options!
by 2024 INFINITI QX80 LUXE/PREMIUM SELECT Owner on 02/28/2026Verified Service
Very professional. Great finance team
by Johnson Lexus of Durham on 03/02/2026
Thank you for the excellent review of Johnson Lexus of Durham at Southpoint!
by 2023 LEXUS RX 350H BASE/350H PREMIUM Owner on 02/28/2026Verified Service
Great experience, advisor is the best.
by Johnson Lexus of Durham on 02/28/2026
Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Johnson Lexus of Durham at Southpoint!
by 2021 LEXUS NX 300H BASE/300H LUXURY/ Owner on 02/27/2026Verified Service
Ron Kerr, my consultant, was very courteous and helpful. Service was punctual. Thanks! Brenda
by Johnson Lexus of Durham on 02/27/2026
Thank you for your kind words! We are delighted to hear that Ron provided courteous and helpful service, and that our team maintained punctuality. We appreciate you choosing Johnson Lexus of Durham at Southpoint.
by 2022 LEXUS NX 350 Owner on 02/27/2026Verified Service
My car was serviced well and in a timely manner.
by Johnson Lexus of Durham on 02/27/2026
Thank you so much for the kind words! We appreciate your business here at Johnson Lexus of Durham at Southpoint.
by Phillip E. on 02/24/2026Verified Purchase
Really liked working with Greg. All the staff were very friendly and helpful.
by Johnson Lexus of Durham on 02/24/2026
Phillip, thanks for the kind words for Greg. We appreciate your support here at Johnson Lexus of Durham at Southpoint.
by 2022 LEXUS RX 350 F SPORT Owner on 02/24/2026Verified Service
Competence Clean and comfortable facilities
by Johnson Lexus of Durham on 02/24/2026
Thank you for reviewing Johnson Lexus of Durham at Southpoint! It was so kind of you to share your experience!
by 2026 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 02/24/2026Verified Service
Adeji was awesome. My car was in service. I just traded in a new lease.
by Johnson Lexus of Durham on 02/24/2026
Thank you for choosing Johnson Lexus of Durham at Southpoint, we appreciate your positive feedback and shoutout to Adeji!
by 2024 LEXUS NX 350H BASE/350H PREMIUM Owner on 02/24/2026Verified Service
Always excellent experience in Lexus of Durham
by Johnson Lexus of Durham on 02/24/2026
We are honored to receive your support. Thank you! - Johnson Lexus of Durham at Southpoint Team
by 2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 02/24/2026Verified Service
The service was fast,efficient, and thorough.
by Johnson Lexus of Durham on 02/24/2026
Thank you for choosing Johnson Lexus of Durham at Southpoint, we appreciate your positive feedback!
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