by 2025 CADILLAC CT5 SPORT Owner on 07/11/2025Verified Service
I am very pleased here, I travel all over the USA,; Because of their GOOD ATTITUDE and great service I bought one new car from them, and a few months later, a second. So now, two new Cadillacs sit in my garage. Both from Joe Bullard's. I am very pleased here! Good Attitude/GREAT SERVICE!
by Casey Wright on 07/15/2025
Thank you so much for your kind words and incredible support! We're truly honored that you chose Joe Bullard not once, but twicewhat a compliment. Our team works hard to provide exceptional service with a great attitude, and it means the world to hear that it made a difference
by 2021 CADILLAC XT5 PREMIUM LUXURY Owner on 03/20/2025Verified Service
Friendly staff and prompt service. My appointment was met as soon as I arrived it was taken for service. I was in and out within an hour. Great follow-up the next day asking if I was completely satisfied with the dealership. All my service needs will be at Joe Bullard!
by Casey Wright on 03/21/2025
Thank you so much for the kind words! We're thrilled to hear your visit went smoothly and that our team took great care of youfrom the moment you arrived to the follow-up after your service. We truly appreciate your trust and look forward to taking care of all your service needs in the future.
by 2024 CHEVROLET SILVERADO K1500 LT Owner on 03/17/2025Verified Service
Everyone at the dealership was amazing, respectful , professional, and always greet and speaks to you . They are a step above !!!
Melissa in service is outstanding , professional , polite, respectful , helpful and knowledgeable.
One of the top dealerships I've done business with and that says a lot !!
by Morgan on 03/17/2025
Thank you for taking the time to leave such a wonderful review! We're so glad to hear that our team made such a positive impression on you. Melissa is truly an asset to our service department, and we're thrilled to know her efforts stood out to you. We strive to provide the best experience possible, and it's great to hear we succeeded. We look forward to continuing to serve you in the future!
by 2023 CADILLAC XT4 PREMIUM LUXURY Owner on 03/07/2025Verified Service
Professional, helpful, kind, courteous, knowledgeable. Loving every experience I have had at Joe Bullard Cadillac!!!!!! NEVER lower your Customer Service standards!!! It seems to be the norm these days to not care about customer service. It is nice dealing with a dealership that actually still cares!!!
by Morgan on 03/10/2025
Thank you for your fantastic review! We're thrilled to hear about your positive experiences at Joe Bullard Cadillac. Our team is dedicated to maintaining high customer service standards, and your feedback truly motivates us to keep it up. We look forward to serving you again!
by 2009 CADILLAC CTS Owner on 02/03/2025Verified Service
Staff always professional and caring. My advisor Nick, is Great! I love the service but the labor charges is off the chart! Unaffordable but must get the best care for my vehicle and I believe it's with Joe Bullard! My vehicle is now 16 yrs old and performs well!
by Morgan on 02/05/2025
Thanks for your kind words about our staff and Nick! We're thrilled to hear your 2009 Cadillac CTS is performing well. We appreciate your feedback on labor charges; we strive to provide the best service possible while maintaining quality care for your vehicle. Your support means a lot!
by 2019 CADILLAC XT4 SPORT Owner on 01/27/2025Verified Service
The minute I drove into the service department I treated with kindness. Everyone was so very polite and helpful. I had an issue when I returned a loaner car. Everyone sympathized with my situation. I want them to know that I was devastated but they made me feel so much better than when I walked in.
by Morgan on 01/28/2025
Thank you so much for sharing your experience with us! We're so glad to hear that our team was able to make you feel better during what sounds like a tough situation. At Joe Bullard Cadillac, we strive to treat each customer with care and empathy, and it's wonderful to know that our team made a positive difference for you. If there's anything else we can assist you with, don't hesitate to reach out!
by 2020 BMW X3 SDRIVE30I Owner on 01/02/2025Verified Service
The fact I purchased the vehicle from them and was told they could service it only to take the vehicle to be serviced and then told certain things they can not do like clear a code because they do not have the equipment to clear certain codes out the maintenance program on the vehicle
by Morgan on 01/06/2025
Thank you for your feedback, and we sincerely apologize for the inconvenience. We understand your frustration with the service issue regarding your BMW. We should have provided clearer information upfront about our service capabilities.
A manager will be reaching out to you soon to discuss the matter further and find a resolution. In the meantime, please feel free to contact us with any additional concerns.
by 2018 CADILLAC CT6 PREMIUM LUXURY Owner on 12/22/2024Verified Service
Ms. Quigley promptly responded to my concerns, and checked my vehicle in for diagnosis on a Saturday. Ms. Gibbs kept me informed on the progress of my vehicle. I Sincerely Thank Ms. Quigley and Ms. Gibbs for a Job Well Done.
Mr. Green
by Morgan on 12/26/2024
Thank you for your kind words, Mr. Green! We're thrilled to hear you had a great experience with Ms. Quigley and Ms. Gibbs. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. We appreciate your support!
by 2023 CADILLAC XT5 PREMIUM LUXURY Owner on 12/13/2024Verified Service
I like the employees. Service fees are high like for oil change and tire rotation. I also do not like hidden fees in bill like environmental and etc. charges that are in the bill. So my service is good and employees are good but administrative fees on service are unnecessary expense on customer.
by Morgan on 12/16/2024
Thank you for your feedback, we appreciate your kind words about our team! We understand your concerns regarding service fees and strive to maintain transparency. Your insights help us improve, and we'll take them into consideration as we aim to enhance your experience.
by 2021 CADILLAC CT4 PREMIUM LUXURY Owner on 10/17/2024Verified Service
They kept the car for more than a month and a half while awaiting a part. Six days later the check engine light once again came on due to a recall. I feel it would have been a good use of time during the six weeks to check for recalls to avoid the customer being without a vehicle.
by Morgan on 10/21/2024
Hi there, we appreciate your feedback and understand your frustration. We strive to improve our service and communication. Your experience highlights areas where we can do better. Thank you for bringing this to our attention, and we hope to provide a smoother experience in the future.
by 2007 CADILLAC DTS Owner on 09/16/2025Verified Service
Prompt, professional, completed services are operating properly. Thanks for the attention given to my 2007 DTS
by Morgan on 10/03/2025
Thank you for your feedback! We're glad to hear that you had a positive experience and that your 2007 DTS is operating smoothly. We appreciate your support and look forward to serving you again in the future!
by 2019 CADILLAC XT4 LUXURY Owner on 08/10/2025Verified Service
Wonderful Service! It is always a pleasure to have my
car serviced at Joe Bullard Cadillac!
BABS MOLYNEUX
by Morgan on 08/13/2025
Thank you for your fantastic feedback! We're thrilled to hear that you always enjoy your service experience with us. Our team is dedicated to providing excellent care, and it's great to know we're meeting your expectations. Looking forward to seeing you again soon!
by 2012 CADILLAC SRX LUXURY COLLECTION Owner on 07/17/2025Verified Service
The staff is always pleasant and helpful. Nick is my Service Advisor and is the best. No problems with Joe Bullard Cadillac at all.
by Morgan on 07/21/2025
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our team and that Nick has provided you with excellent service. Your satisfaction is our priority, and we look forward to assisting you again!
by 2020 CADILLAC CT6 LUXURY Shopper on 07/16/2025Verified Shopper
Over charging for a recall that Cadillac had on my car you was charging me to fix it and then tried to give me Pennie's for my car and with issues on the car we wanted
by Morgan on 07/17/2025
Thank you for bringing this to our attention. We're very sorry to hear about your experience and the frustration it caused. We take concerns like yours seriously.
We've shared your feedback with our management team, and a manager will be reaching out to you soon to review the situation and address any misunderstandings. We appreciate the opportunity to make things right and hope to regain your trust. Please feel free to reach out to our General Manager, Jennifer Clark, at your Convenience. 251-471-6141 She would love the opportunity to speak with you.
by 2018 CADILLAC XTS LUXURY Owner on 07/09/2025Verified Service
Our Service Coordinator was very pleasant and helpful. We received updates on the status of our car and pics of the service.
by Morgan on 07/14/2025
We're thrilled to hear you had a positive experience with our Service Coordinator! Keeping you updated and informed is our priority. Thank you for your kind words and for choosing us for your service needs!
by 2005 GMC SIERRA K1500 DENALI Owner on 06/09/2025Verified Service
I had warranty work on valve covers that were done in 2024 and an oil change. Took some time for status updates on the text alerts.
by Morgan on 06/11/2025
Thank you for your feedback! We appreciate your patience during the warranty work and understand the importance of timely updates. We're always looking to improve our communication and service. If you have any further concerns, we're here to help!
by 2019 CADILLAC ESCALADE LUXURY Owner on 06/02/2025Verified Service
The mechanics were able to diagnose my problem in enough time for me to go out of town, being that I had to drop it off last minute.
by Morgan on 06/03/2025
Thanks for the awesome feedback! We're thrilled to hear our team was able to assist you promptly, ensuring you could stick to your travel plans. Your satisfaction is our priority, and we appreciate you choosing us for your vehicle needs! Safe travels!
by Harriet H. on 05/25/2025Verified Service
Very deceptive sales and repairs. Concerns about this vehicle have made my experience, very disappointed. Honesty is the best policy.
by Morgan on 05/29/2025
Mrs. Hawkins, we're truly sorry to hear about your concerns and the disappointment you've experienced. We understand how important trust and transparency are, especially when it comes to purchasing and servicing a vehicle.
We appreciate you bringing your concerns to our attention and for giving us the opportunity to address them. As discussed, we've scheduled a follow-up appointment to accompany you on a test drive to better understand and evaluate the issues you're experiencing.
Please know that the vehicle was sold with a clean Carfax report, but we take your concerns seriously and will do everything we can to thoroughly inspect the vehicle and provide clarity.
Thank you again for your feedback, and we look forward to working with you toward a resolution.
by 2020 CADILLAC CT5 PREMIUM LUXURY Owner on 05/12/2025Verified Service
Nick is very professional and kind. The staff details the vehicle and the technicians are great. The entire staff is on point with customer service and my visits are always pleasant.
by Morgan on 05/29/2025
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our team. Providing excellent service and a welcoming atmosphere is our priority, and it's great to know we hit the mark. We look forward to your next visit!
by 2025 CADILLAC ESCALADE ESV SPORT PLATIN Owner on 05/06/2025Verified Service
Everyone was so helpful and they are truly the best in the area! I shopped around to purchase my new Escalade ESV and they were the perfect company to work with. I will drive the extra miles from Florida to have it serviced there too!!
by Morgan on 05/29/2025
Thank you for your kind words! We're thrilled to hear you had such a positive experience with us. Your loyalty means a lot, and we look forward to serving you and your Escalade ESV, no matter the distance! Enjoy the road ahead!
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Service Information
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4,473 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Joe Bullard Cadillac specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Joe Bullard Cadillac specializes in these makes, in addition to many others.
What do verified customers think about Joe Bullard Cadillac in Mobile, AL? Verified customers who visit Joe Bullard Cadillac in Mobile, AL rate this business 4.6 out of 5 stars, with 630 reviews. 4,473 customers favorited this location.How can I contact Joe Bullard Cadillac in Mobile, AL? To reach the sales team at Joe Bullard Cadillac in Mobile, AL, call (251) 732-5559. To reach the service department, call (251) 471-6141How can I schedule a service appointment with Joe Bullard Cadillac in Mobile, AL? You can schedule a service appointment at Joe Bullard Cadillac in Mobile, AL through CARFAX.What are the shop amenities offered by Joe Bullard Cadillac in Mobile, AL? Joe Bullard Cadillac in Mobile, AL offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station and Snacks.Does Joe Bullard Cadillac in Mobile, AL have a service center? Yes, Joe Bullard Cadillac in Mobile, AL does have a service center. You can contact the service department at (251) 471-6141.
