by 2011 GMC TERRAIN SLE Owner on 02/19/2026Verified Service
EXCELLENT service as usual !!! Thank you Jim Murphy Buick GMC.
We have been customers for over 11 years...now that is amazing in today's atmosphere of customer service.
by 2022 GMC TERRAIN SLE Owner on 02/16/2026Verified Service
They are always friendly. I like the waiting room while I wait and I feel confident my car is ready to go.
by 2025 GMC SIERRA K1500 SLT Owner on 02/14/2026Verified Service
quick and easy service visit. had an early appointment was greeted by a friendly employee and was finished and on my way in 35 minutes
by 2023 BUICK ENCLAVE ESSENCE Owner on 02/07/2026Verified Service
When they say the work has completed and billed under warranty yet no work was done but my warranty was billed. Supposed to replace passenger side head light assembly that was under warranty and never did the work
by 2021 BUICK ENCORE GX ESSENCE Owner on 02/03/2026Verified Service
Always a quick and painless experience! They are never pushy, always knowledgeable, and they are very accommodating
by 2020 CHEVROLET SILVERADO K1500 HIGH CTRY Owner on 01/23/2026Verified Service
Service team is the BEST - Imran and Mike R. always take car of my truck and I trust them 100% to do whatever is needed. That kind of trust is rare these days, but having a great service manager and a wizard technician makes all the difference.
by 2025 BUICK ENVISTA PREFERRED Owner on 01/19/2026Verified Service
For various reasons, I had to reschedule and the service was very accommodating to reschedule me . The job was done quickly and efficiently.
by 2020 GMC TERRAIN SLT Owner on 01/17/2026Verified Service
Went in for state inspection. I was waited on at appointed time. Service was done very fast less than a 1/2 hour.
by 2022 BUICK ENCORE GX SELECT Owner on 01/16/2026Verified Service
I WILL ONLY TAKE MY TEUCK HERE TO GET SERVICED. I TRUST EVERY DEPARTMENT AT JIM MURPHY. AND EVERYONE THERE IS HELPFUL, AND HONEST!!!!!
by 2024 GMC TERRAIN SLE Owner on 01/16/2026Verified Service
Horrible customer service, poor communication, lack of understanding the issue poor compassion. This dealer only cares about money and not the customer. Go elsewhere!
by 2024 GMC SIERRA K1500 ELEVATION-L Owner on 01/08/2026Verified Service
Employees were very polite and helpful. The short wait in the dealership was very comfortable. Their customer waiting room is outstanding.
by 2024 GMC SIERRA K1500 ELEVATION-L Owner on 12/21/2025Verified Service
Inspected my truck when it didn't need to be inspected it was a mistake I was told and I was looking to trade my truck in and I had a bad experience. I will take my service work somewhere else
by 2017 BUICK LACROSSE ESSENCE Owner on 12/14/2025Verified Service
On time, car returned clean, professional service and employees .
There isn't anything I can complain about.
by 2026 GMC YUKON XL ELEVATION Shopper on 12/13/2025Verified Purchase
Our salesman Corey Cole was extremely helpful and professional, easily the best experience I've had purchasing a vehicle.
by 2016 BUICK CASCADA PREMIUM Owner on 12/04/2025Verified Service
I'm 72 years old I've been buying GM products my whole life. This is the best dealership sales and service I've ever gone to.
by 2025 CHEVROLET TAHOE LT Owner on 11/20/2025Verified Service
Great customer service. Picked my car up at the airport as I was leaving for a week out of town. Performed all service and left car at the airport the following week. Even washed and cleaned the inside of the vehicle. Outstanding!
by 2022 GMC SIERRA K1500 SLT Owner on 11/16/2025Verified Service
Imran got me in and out quickly along with giving me a DYI fixit that remedied an issue that I had! Great service and Great people!
by 2021 GMC ACADIA DENALI Owner on 10/30/2025Verified Service
Computer were down, yet there service was still top of its game. Love the service team. Great manager and service adviser.
by 2023 CHEVROLET TRAILBLAZER LS Owner on 10/28/2025Verified Service
Terra is on the ball. Knew who I was before I came in. 45 minutes for inspection, oil change, and rotation. Good stuff!
by 2019 CHEVROLET SILVERADO K1500 TRAIL CUS Owner on 10/28/2025Verified Service
Drove in for an oil change in a tire rotation, and they took care of it immediately in and out and under 40 minutes to me that's amazing service and very friendly and professional
