Everyone was friendly and helpful. However, I had to return the next morning for an electrical issue brought on by the intended repair process. They did repair the unintended issue for free, just highly inconvenient to go back and repeat the process.
by 2017 NISSAN JUKE S/SV/SL/NISMO Owner on 06/13/2023Verified Service
Pulled up ask for a oil change and tire rotation they got me right in they inspected the brakes and tires found that the cabin filter needed to be replaced so they came and showed me the disgusting filter and asked if I wanted them to replace it and I did top notch repair Ill be back for my next oil change
by 2018 HYUNDAI TUCSON VALUE/LIMITED Owner on 03/07/2023Verified Service
As always, great service and friendly folks. They have always taken care of our Tuscon even though we drive an hour one way. We have a Hyundai dealer within 15 minutes from us, however, their service prices are way higher and the service is not anywhere near as good as Jim Johnson.
by 2018 NISSAN ROGUE S/SL/SV Owner on 06/16/2022Verified Service
The people are friendly and personable. I wonder, though, if I had not said something about this being the third time I had trouble with the tires, would they have looked to see my repair record and know that the tire that needed to be replaced qualified for road hazard discount.
by 2017 DODGE GRAND CARAVAN SE Owner on 05/24/2021Verified Service
Service advisors are friendly and talk to you like an adult, but in ways you can understand. I showed up a bit early this time, and they got me in and through right away. Don't get me wrong, there have been times I've had to wait, but I've waited just as long at other service centers and paid more money for the opportunity. Fair prices, friendly and quick service is why I come back to Jim Johnson over and over again.
by 2017 DODGE GRAND CARAVAN SE Owner on 06/19/2020Verified Service
I have always had a good experience with Jim Johnson's service department. The only complaint I have ever had is waiting on the service to be completed, but that has only happened a few times. Everyone has been friendly, the prices are reasonable, and the service and customer service has gone above and beyond. I am very pleased to be a Jim Johnson customer.
by Robert C. on 05/15/2020Verified Service
Friendly, knowledgeable, and trustworthy service staff; all of which is important to me. I own two Hyundai vehicles so competent service technicians make the difference in choosing who maintains my vehicles. Jim Johnson Hyundai also has a reward program where I earn service discounts on future repairs. All good stuff that will keep me coming back!
by James O. on 01/18/2020Verified Purchase
My wife and I recently purchased a car from Jim Johnson Nissan and we had a great experience from the time we set foot on the property. The sales people are great and made the process easy and stress free. I will always buy my vehicles from Jim Johnson and I plan on doing all service work with them as well. Top notch experience!
by Michael M. on 09/22/2019Verified Shopper
The dealership was not transparent; unlike what they say. The car had significant damage and over mileage yet they said it was in excellent condition. When challegened on the rating they just would not talk about it. I would run from this dealership. It is a shame because Jin Johnson is a honest person.
by Jim Johnson Nissan Hyundai on 11/08/2019
Thank you for the feedback, however we do not have any record of you ever being at our dealership. Unfortunately, in this day in age fraudulent reviews are becoming more common due to the anonymity that the internet provides, and a case has been filed with CarFax for the prompt removal of this review. Take care, and have a great day!
by Ed D. on 04/09/2019Verified Purchase
The experience was absolutely one of my all time best. Joe Cordova was excellent in the process with no unneeded pressure. Jay Fritz was just as helpful in providing great service.?They were informed, great customer skills and personality. Left with a nice SUV and even nicer memories. Both top notch as well as the gentleman that helped the financing.
by Jim Johnson Nissan Hyundai on 11/08/2019
Hi Ed,
Thank you for taking the time to post a perfect Google review for our dealership, Jim Johnson Nissan, located in Bowling Green, KY. We appreciate your feedback! If you ever need anything at all please give us a call directly at 270-781-6770.
Thank you, and have a great day!
Jim Johnson Nissan
2200 Scottsville Road
Bowling Green, KY 42104
270-781-6770 - telephone
www.JimJohnsonNissan.com - website
by 2014 NISSAN ALTIMA 2.5/S/SV/SL Owner on 04/08/2019Verified Service
Had car serviced late Friday. Service not as good as usual, wait time was great but tech left same grease finger prints on door panel and didn't say any thing about the corrosion on battery I just found but to be fair it was 4:30 on a Friday afternoon.
by Jim Johnson Nissan Hyundai on 11/08/2019
Thank you for the feedback. Your comments have been forwarded to the proper department for review. Have a great day!
by 2017 DODGE GRAND CARAVAN SE Owner on 04/05/2019Verified Service
I had scheduled an oil change, tire rotation, and multi point inspection. The service took better than two hours. I haven't had this problem in the past with Jim Johnson, and it isn't so big of a deal to me. The customer service representative knocked off the cost of the rotation since I was there so long, which made the wait worth it. I always get good service at Jim Johnson, and the time I didn't they made up for it.
by Jim Johnson Nissan Hyundai on 11/08/2019
Hi,
Thank you for taking the time to post a perfect Google review for our dealership, Jim Johnson Nissan, located in Bowling Green, KY. We appreciate your feedback! If you ever need anything at all please give us a call directly at 270-781-6770.
Thank you, and have a great day!
Jim Johnson Nissan
2200 Scottsville Road
Bowling Green, KY 42104
270-781-6770 - telephone
www.JimJohnsonNissan.com - website
by 2016 HYUNDAI SANTA FE SPORT Owner on 05/20/2026Verified Service
Done great job and very friendly people very helpful
by Jim Johnson Nissan on 05/21/2026
'We are so happy to hear that you had a great experience with our team! Thank you for choosing us and we hope to continue providing friendly and helpful service for your future needs.'
by 2019 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 05/14/2026Verified Service
Great very nice and helpful look at my vehicle and gave me a good report
by Jim Johnson Nissan on 05/15/2026
We are so happy to hear that you had a positive experience with our service! We strive to provide top-notch care for all of our customers and their vehicles. Thank you for choosing us! #HappyCustomers #AutoCare
by 2015 NISSAN JUKE S/SV/SL/NISMO Owner on 04/30/2026Verified Service
Great help, very courteous & knowledgeable
by Jim Johnson Nissan on 05/01/2026
'Thank you for your kind words! We pride ourselves on providing excellent customer service and are delighted to hear that we were able to assist you with courtesy and expertise. We appreciate your support!'
by Richard R. on 04/28/2026Verified Service
GREAT TECHS, WITH A GREAT PERSONALLITY AND KNOWLEDGE OF WHAT NEEDS TO BE DONE.
by Jim Johnson Nissan on 04/29/2026
'Thank you for your kind words! Our team takes pride in providing exceptional service with a positive attitude and expertise. We appreciate your support!'
by 2022 HYUNDAI ELANTRA SEL Owner on 04/26/2026Verified Service
Great job!!! Thanks for getting my son in and out.
by Jim Johnson Nissan on 04/27/2026
Thank you so much for your positive feedback! Our team is dedicated to providing efficient and top-notch service. We're glad we could help your son out. Come back anytime!
by 2021 NISSAN ROGUE SV Owner on 04/24/2026Verified Service
Didn't have to wait long and they did a thorough job.
by Jim Johnson Nissan on 04/27/2026
Thank you for your positive review! We're thrilled to hear that your experience with us was efficient and top-notch. We strive to provide thorough service while minimizing wait times. Thanks for choosing our business!
by 2016 HYUNDAI SANTA FE SPORT Owner on 04/12/2026Verified Service
Won't answer call back, lost my fuse box cover.
by Jim Johnson Nissan on 04/13/2026
We do apologize for not staying in proper contact with you. I can assure you we had many conversations on your behalf with Hyundai to get some warranty coverage on your 2016 Santa Fe approved, that does take some time unfortunately. We have spoken to the advisor and tech about your fuse box cover and had no reason to look at any fuses. However, we do take pride in our quality of work and would be happy to look into that further and will replace it if we have misplaced it for any reason.
by 2024 HYUNDAI SANTA FE XRT Owner on 04/08/2026Verified Service
Grateful for the service, nice place to wait and quickly service
by Jim Johnson Nissan on 04/09/2026
Thank you for the kind words! We are thrilled to hear that you had a great experience at our business. Providing excellent service and creating a comfortable environment for our customers is our top priority. We can't wait to have you back. See you soon! #customerappreciation
