by 2015 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 09/10/2025Verified Service
They completed all recall issues and a complementary oil change in about 1 hour just as the service desk person estimated. My only negative observation was that they should clean up any split or loose oil under the hood and around the oil filter area so it does not leak down on the homeowner garage floor.
by Jim Johnson Nissan on 09/10/2025
Thank you again for taking the time to let us know how we did. We hope you have a great day!
by 2016 HYUNDAI SONATA SE Owner on 08/23/2025Verified Service
They were amazing!! Fixed my car right in time for vacation, also while they were fixing it they gave me a brand new 2025 Hyundai Sonata with 353 miles on it to drive until they finished fixing mine!! Overall I had a really great experience and the staff We're all extremely friendly and eager to help.
by Jim Johnson Nissan on 08/26/2025
Hi 2016 Hyundai Sonata Se Owner, thank you for taking the time to leave a review for us at Jim Johnson Nissan. We're happy we could meet your expectations!
by 2018 NISSAN MURANO S/SL/SV/PLATINUM Owner on 08/26/2025Verified Service
The staff at Jim Johnson Nissan are very professional. Getting the oil changed took more time than expected.
by 2019 NISSAN ALTIMA SR Owner on 08/16/2025Verified Service
Easy to make an appointment and given prices up front so no surprises. It never feels like they are trying to sell me something I don't need.
by 2024 NISSAN ROGUE SV Owner on 08/13/2025Verified Service
Hali was super sweet and helped me with all the things that I needed. The service was quick and thorough and all the other staff was kind and knowledgeable!
by Jim Johnson Nissan on 08/14/2025
Thank you for taking the time to share your feedback. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Jim Johnson Nissan. Our team works hard to provide 100% satisfaction. Should you have any additional questions or concerns, please feel free contact me directly. Best Regards Jamison Hunley Service Manager 270-781-6770
by Angela S. on 06/06/2025Verified Service
The staff at Jim Johnson are always professional and friendly. They let me know what's going on with my car in a timely manner. I have had a couple of issues, but they have always worked with me to make things right.
by Jim Johnson Nissan on 06/06/2025
Angela S., we're so glad that we were able to go above and beyond your expectations!
by 2021 HYUNDAI SONATA SEL Owner on 06/01/2025Verified Service
I like the fact that they make you aware of what is needed after the inspection. The bundle offer was nice. The people are always very nice! Great service.
by Jim Johnson Nissan on 06/03/2025
Thank you again for taking the time to let us know how we did. We hope you have a great day!
by 2014 JEEP WRANGLER UNLIMITED SAHARA Owner on 05/07/2025Verified Service
We had the BEST experience with service here! The took care of everything from A to Z. We will definitely be back!
by Jim Johnson Nissan on 05/08/2025
Hi 2014 Jeep Wrangler Unlimited Sahara Owner, thank you for taking the time to leave a review for us at Jim Johnson Nissan. We're happy we could meet your expectations!
by 2022 HYUNDAI SANTA FE LIMITED Owner on 05/07/2025Verified Service
They checked my cabin air filter and I did not want it changed so they put it back in and shoved leaves up into my fan impeller so I had to remove the filter and clean the fan out this is the second time they have done this
by Jim Johnson Nissan on 05/07/2025
2022 Hyundai Santa Fe Limited Owner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
by 2016 BMW 535XI Owner on 04/26/2025Verified Service
The work was wonderful, no insurance hassles, and the price was reasonable. And they finished the repair approximately close to the time promised.
by Jim Johnson Nissan on 04/28/2025
2016 Bmw 535xi Owner, we are so pleased you enjoyed your visit to Jim Johnson Nissan!
by 2020 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 03/30/2025Verified Service
I was visiting from out of town, called got an appt and once there, the staff were warm and welcoming. Would recommend and will hopefully return some time.
by Jim Johnson Nissan on 03/31/2025
Hi 2020 Hyundai Santa Fe Sel/sel Plus Owner, thank you for taking the time to leave a review for us at Jim Johnson Nissan. We're happy we could meet your expectations!
by Jose H. on 03/08/2025Verified Service
Excellent customer service, Jordan is always kind and ready to answer your questions about the service on your vehicle.
by Jim Johnson Nissan on 03/10/2025
Thank you for taking the time to share your feedback. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Jim Johnson Nissan. Our team works hard to provide 100% satisfaction. Should you have any additional questions or concerns, please feel free contact me directly. Best Regards Jamison Hunley Service Manager 270-781-6770
by 2018 HYUNDAI SANTA FE SPORT Owner on 02/15/2025Verified Service
I had a great experience, Jennifer was amazing. If I am ever back in Bowling Green I know where to go.
by Jim Johnson Nissan on 02/17/2025
Thank you again for taking the time to let us know how we did. We hope you have a great day!
by 2023 HYUNDAI SONATA LIMITED Owner on 01/20/2025Verified Service
Had an oil change, tire rotation and software update as part of a recall. Took a couple of hours, but waiting area was nice. Very satisfied with overall experience.
by Jim Johnson Nissan on 01/21/2025
Thank you for taking the time to share your feedback. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Hyundai. This survey will work as a report card for Jim Johnson Hyundai. Our team works hard to provide 100% satisfaction. Should you have any additional questions or concerns, please feel free contact me directly. Best Regards Jennifer Stone Service Manager 270-781-6770
by 2022 HYUNDAI SONATA SEL PLUS Owner on 01/07/2025Verified Service
Oil change was done in a timely manner and Ben, my advisor, kept me up to date through text throughout the process.
by Jim Johnson Nissan on 01/07/2025
Hi 2022 Hyundai Sonata Sel Plus Owner, thank you for taking the time to leave a review for us at Jim Johnson Nissan. We're happy we could meet your expectations!
by 2017 NISSAN ROGUE S/SL/SV Owner on 12/10/2024Verified Service
We had a mix-up on a our first visit, but they were very helpful in fixing it. Appreciate the site, will continue to go there for service.
by Jim Johnson Nissan on 12/10/2024
Thank you for taking the time to share your feedback. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Jim Johnson Nissan. Our team works hard to provide 100% satisfaction. Should you have any additional questions or concerns, please feel free contact me directly. Best Regards Jamison Hunley Service Manager 270-781-6770
by 2022 HYUNDAI PALISADE SEL Owner on 11/03/2024Verified Service
5 Star rating staff was pleasant kept me informed explained what my vehicle was going to need and when I should have it done.
by Nicole M. on 10/22/2024Verified Service
Mike and Jennifer are always extremely thorough and prompt. Each time I've needed to come in whether for scheduled service or when I had a concern, they made it super smooth and made sure my concerns were resolved
by 2019 HYUNDAI TUCSON LTD/SEL/SP/ULT/VAL Owner on 10/08/2024Verified Service
Well go there to have your car serviced an then when u get home an want to check the oil in it an it half quart low of oil after them serving it poor job if u ask me
by 2013 HYUNDAI SANTA FE SPORT Owner on 04/29/2024Verified Service
I received a letter saying that Hyundai now had the part available for a recall I had been waiting on for a while. I made an appointment and when I arrived the building was under renovation and I wasn't sure where to go. Finally found a service rep and got checked in. After a 1.5 hour wait they told me they did not have the part needed and that they would call when it came in. Pretty disappointing and wasted time.
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Service Information
241 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Jim Johnson Nissan Hyundai specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Steering & Suspension
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Jim Johnson Nissan Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Jim Johnson Nissan Hyundai in Bowling Green, KY? Verified customers who visit Jim Johnson Nissan Hyundai in Bowling Green, KY rate this business 4.6 out of 5 stars, with 264 reviews. 241 customers favorited this location.How can I contact Jim Johnson Nissan Hyundai in Bowling Green, KY? To reach the sales team at Jim Johnson Nissan Hyundai in Bowling Green, KY, call (888) 471-2561. To reach the service department, call (270) 781-6770Does Jim Johnson Nissan Hyundai in Bowling Green, KY have a service center? Yes, Jim Johnson Nissan Hyundai in Bowling Green, KY does have a service center. You can contact the service department at (270) 781-6770.
