by 2022 GMC SIERRA K1500 ELEVATION Owner on 12/12/2024Verified Service
The Jim Falk GM service department has been excellent (Rick, the service manager is awesome). Several cars serviced there for over more than a decade and so far, all positive.
by Jim Falk Motors Of Maui on 12/16/2024
Hi 2022 Gmc Sierra K1500 Elevation Owner, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Much Mahalo and Aloha!
by 2016 NISSAN ROGUE S/SL/SV Owner on 12/02/2024Verified Service
Staff ryan our service agent is very knowledgeable and friendly. He recommends what is best needed for our vehicle.
by 2023 NISSAN PATHFINDER PLATINUM Owner on 11/29/2024Verified Service
The service advisor Natalie was so wonderful! She communicated to me how long she thought it would take and she was spot on!
by 2022 NISSAN ROGUE SV Owner on 11/10/2024Verified Service
The service rep forgot to call me when the car was ready even though I was in the waiting room and was not very friendly when I went looking for him as I spotted my car outside.
by 2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner on 11/10/2024Verified Service
From check in to check out, the service center is spot on. Everyone treats you with kindness and respect and repairs are done correctly the first time.
by 2019 NISSAN FRONTIER S/SV/SL/DESERT Owner on 10/13/2024Verified Service
Got new battery and Ryan explained the warranty. It's nice that we can bring our dog with us. Waiting room is very comfortable. We travel quite a way to get there so it's nice to relax after our long drive
by 2020 HYUNDAI SONATA SEL PLUS Owner on 10/10/2024Verified Service
The dealership service department installed the third gas tank in his vehicle. It failed in one day there's a Hyundai problem. Do they either didn't know about or decided to replace the gas tank. Anyway this car is going to be taken off the road.
by 2023 HYUNDAI SANTA CRUZ SE Owner on 10/05/2024Verified Service
Great Job service and technician's, very professional and promptly done . Highly recommend service department. Mahalo Natalie and technician's involved!
by 2023 GMC SIERRA K3500 Owner on 10/05/2024Verified Service
I like the service , with no appointment.Kayla's dedication to her customers was impressive.She made sure my truck was in and out in a timely manner. Jim Falk made a bad mistake firing her.
by 2023 NISSAN ROGUE SV Owner on 09/24/2024Verified Service
Great service, great people, I drop it off, I pick it up and everything is fixed. Gotta love it. Natalie and Ryan do a great job at Nissan service. Mahalo
by 2019 NISSAN FRONTIER S/SV/SL/DESERT Owner on 09/23/2024Verified Service
They have a great area to wait while servicing is being done. We bring our dog with us everywhere we go, we could walk him around. Ryan makes us feel welcomed and and keeps us updated on future servicing.
by 2017 NISSAN FRONTIER SV/PRO-4X Owner on 09/03/2024Verified Service
Th e service was fast and complete. there were several other things that needed to be done.My service manager Ryan Westburg handled it for me.
by 2015 HYUNDAI VELOSTER Owner on 08/31/2024Verified Service
I don't like paying out $500 bucks for diagnostic work to be told a bunch of rubbish ! I don't know why I tried to trust them again! I should have known better!!!!
For the past 4 decades the monopoly of this company on Maui has been diabolical !!
by 2023 CHEVROLET COLORADO ZR2 Owner on 08/26/2024Verified Service
Excellent service center!
Rick is my service representative. He takes great care of scheduling my appointments, checking me in, making sure all work is completed, and has a driver take me around town until the service is completed.
by 2022 HYUNDAI IONIQ 5 SEL Owner on 08/15/2024Verified Service
They were kind fast and provided excellent reasonably priced service
I enjoyed the courtesy shuttle so I didn't have to sit there while they worked on my car
by 2017 CHEVROLET TRAVERSE PREMIER Owner on 08/11/2024Verified Service
Everything was good. I like working with Rick. He makes things easy & understandable. Just a little wait in the beginning but that was fine. Everything else was good.
by 2023 NISSAN ROGUE SV Owner on 08/11/2024Verified Service
It took me 4 days to get ahold of the Nissan Service Department to schedule an appointment. It was supposed to take approximately 2 1/2 hours but it turned into 5 hours which is an issue because I live in another town.
by 2022 NISSAN ROGUE SV Shopper on 07/21/2024Verified Purchase
I had a really nice experience with the team there and Vee was available for all of my needs and questions.
by Jim Falk Motors Of Maui on 07/22/2024
Thank you for taking the time to leave a review for us at Jim Falk Motors Of Maui. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Steve A. on 07/15/2024Verified Service
Had a warning on dash to service convertible top that was never taken care of and is still on the dash of my 21 Corvette. should have been cleared off and looked at
by 2015 HYUNDAI VELOSTER Owner on 06/15/2024Verified Service
I paid $336 to be told
They don't know what's wrong. They said if the car doesn't do for them, the issues I had been having, they couldn't do anything.
My home mechanic has since figured it out!
Thrown away money at Jim F#%^ motors !
by Jim Falk Motors Of Maui on 06/19/2024
2015 Hyundai Veloster Owner, we regret to hear that you had this experience with us. Here at Jim Falk Motors Of Maui, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (808) 495-8025 to discuss ways we can better serve you in the future.
