by 2019 CHEVROLET CORVETTE STINGRAY 3LT Owner on 12/19/2025Verified Service
My longtime Service Advisor, Vladimir Kochubey, anticipates my needs, and fulfills them. I was in and out with no surprises, and my needs met.
by Jim Ellis Chevrolet on 12/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2022 CHEVROLET TRAX LS Owner on 12/15/2025Verified Service
Jim Ellis Chevrolet took good care of me and my car maintenance and informed me of how to take care of it between services.
by Jim Ellis Chevrolet on 12/16/2025
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet
by 2019 CHEVROLET CORVETTE ZR-1 3ZR Owner on 12/13/2025Verified Service
Vlad is the best service advisor I have had in 50+ years. Whatever you are paying him is not enough. Reggie is very helpful also, since I have a 1X on order.
by Jim Ellis Chevrolet on 12/16/2025
We're happy you found our staffs to be so supportive during your experience here at Jim Ellis Chevrolet. If you're ever in need of more help, please let us know!
by 2015 CHEVROLET TAHOE LT Owner on 12/08/2025Verified Service
Service was fine, did what said was going to do.
However, spent $1700.00, and problem was not solved. Considering going somewhere else to resolve.
by Jim Ellis Chevrolet on 12/09/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.
by 2024 CHEVROLET BLAZER RS Owner on 12/07/2025Verified Service
I thought Lauren was outstanding. She kept me informed and ensured I was on my way quickly. Great customer service.
by Jim Ellis Chevrolet on 12/08/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
by Justine N. on 11/19/2025Verified Service
I liked that I was served as soon as I arrived.
The waiting room is nice and equipped with nice chairs and free coffee.
I wish they'd given the cost estimate for the tires and sensor. It would had have allowed me to start planning for it.
by 2021 CHEVROLET C1500 SUBURBAN LT Owner on 11/19/2025Verified Service
Everyone was nice, service was in a timely manner, the only thing that wasn't done was the sticker in the windshield, but reminded them and it was done then.
by Jim Ellis Chevrolet on 11/21/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
by 2017 CHEVROLET COLORADO Z71 Owner on 11/10/2025Verified Service
Service coordinator was very professional. Pointed out deficiencies and arranged to get service completed same day.
Tried to make service affordable and pointed out special offers.
by Jim Ellis Chevrolet on 11/11/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2023 CHEVROLET TRAILBLAZER RS Owner on 11/08/2025Verified Service
What i like about the service department, they were professionals, and he always greet you when you come in and when you leave very pleasant
What I didn't like was the bill ha ha ha !
by Jim Ellis Chevrolet on 11/10/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
by 2022 CHEVROLET SILVERADO LTD K1500 LT TR Owner on 11/06/2025Verified Service
Did not level out my tires after a 15k regular maintenance service and did not reset my dash board display and completing the service.
by Jim Ellis Chevrolet on 11/09/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (770) 457-8211 so we can make your experience a positive one.
by 2025 CHEVROLET EQUINOX LT Owner on 11/06/2025Verified Service
Everyone was so friendly.
Chris Epps my service rep was amazing kept me up to date wit what was going on and even got me a courtesy car so that I was not without a vehicle.
by Jim Ellis Chevrolet on 11/09/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
by 2019 CHEVROLET TAHOE C1500 PREMIER Owner on 09/17/2025Verified Service
They treat their customers like they're golden. These people truly understand customer service. I don't even live in Atlanta anymore and still bring my car back there to be serviced.
by Jim Ellis Chevrolet on 09/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet
by Antonio B. on 09/12/2025Verified Service
My rep Chris was awesome talk to me let me know what was going on what they could do what they did do. Yeah the issue was transmission or converter to the transmission third time taking car to the shop still cannot find the main issue
by Jim Ellis Chevrolet on 09/15/2025
Antonio B., thanks for taking the time to leave us this information about your recent visit, we appreciate your feedback.
by 2025 CHEVROLET BLAZER SS Shopper on 09/10/2025Verified Purchase
Overall, this is a good dealership to do business with. I don't think I get the best deals here but the location is very convenient for me. The service department is excellent though but communication after the sale is not that great.
by Jim Ellis Chevrolet on 09/10/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 457-8211.
by 2007 CHEVROLET MALIBU LS Owner on 09/06/2025Verified Service
I had a 1:30 appt for an oil change. It wasn't ready until 3.5 hrs later! My car is not complicated or special. This is not what a customer expects with a simple service AND an appointment! The folks behind the desks were cordial.
by Jim Ellis Chevrolet on 09/08/2025
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
by 2019 GMC YUKON DENALI XL Owner on 09/06/2025Verified Service
Work was done well once they got to it. The problem was the time it took. My car had an engine light on and I dropped it off without an appointment. It was almost a week before a tech even looked at it. It looks like more help is needed.
by Jim Ellis Chevrolet on 09/08/2025
We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
by 2023 CHEVROLET TAHOE LT Owner on 08/08/2025Verified Service
In on time ready on time. Purchased Tahoe from Jim Ellis Chevy.
Was getting 30k mile service for $800+ dollars and didn't get a car wash until I asked for one.
What a cheap way of showing appreciation for a loyal customer.
by Jim Ellis Chevrolet on 08/10/2025
Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (770) 457-8211 so we can assist you further.
by 2012 GMC ACADIA DENALI Owner on 08/06/2025Verified Service
I'm very cautious of dealerships working on my car. I've had bad experiences. I appreciate the service I have had at Jim Ellis. Honesty is very important to me and I feel I received that at Jim Ellis
by Jim Ellis Chevrolet on 08/07/2025
Thank you so much for your positive comments about Jim Ellis Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2022 CHEVROLET CORVETTE STINGRAY 3LT Owner on 07/21/2025Verified Service
My corvette was fixed quickly. Vlad was my service advisor. He made it easy to get and out with no fuss. Vlad noticed my repair was covered under the used car warranty (Car Bravo). I had forgotten I had this warranty. Thanks Vlad!
by Jim Ellis Chevrolet on 07/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
by 2022 CHEVROLET SUBURBAN K1500 HIGH COUNT Owner on 07/17/2025Verified Service
Lawrence told my spouse and me different things about the cost of our service. His approach felt very deceptive.
by Jason Blanchard on 07/18/2025
Hello,
My name is Jason Blanchard, and I am the Service Manager here at Jim Ellis Chevrolet.
Please accept my sincere apologies for the recent negative experience you had. I'm sorry to hear that you were less than satisfied with the service's pricing. Our goal is always the total satisfaction of our customers.
I'd like to discuss what happened and how we can make it right with you. At your convenience, please contact me directly at 770-234-7000.
We value our customers' opinions, and thank you for bringing this to our attention.
Respectfully,
Jason Blanchard,
Service Manager
