Honda of Huntersville Reviews - Page 5

4.5
New Car Sales: (980) 409-3584Used Car Sales: (980) 409-3266Service: (704) 659-8340

Ratings & Reviews

Overall Rating
4.5
1142 Verified Reviews
5 Star
80%
4 Star
6%
3 Star
4%
2 Star
3%
1 Star
7%
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Read reviews that mention
by 2019 HONDA PILOT EX Owner on 04/13/2026Verified Service
BRANDON WAS AWESOME HE KEPT ME UPDATED AND HE OFFERED OTHER SERVICES BUT I HAD MY GRANDDAUGHTER AND SHE WAS GETTING RESTLESS I TOLD HIM I WOULD RETURN AT A LATER TIME
by 2020 HONDA ACCORD EX Owner on 04/13/2026Verified Service
We received very good service on this visit. The work was done quickly and the service was very friendly and professional.
by 2018 HONDA CR-V EXL Owner on 04/09/2026Verified Service
They determined the problem and corrected it completely. I made an appointment and the were ready when I arrived.
by 2025 HONDA PILOT TOURING Owner on 04/07/2026Verified Service
Great service advisor. She immediately assisted me. Thank you h fyi of the free service. The wait was a little longer than expected. Also, no car wash.
by 2023 HONDA HR-V EXL Owner on 04/06/2026Verified Service
Amazing customer service from Guy. He was honest and realistic about creating a service plan that will keep my vehicle running smoothly with the high mileage.
by 2016 HONDA HR-V EXL Owner on 04/04/2026Verified Service
I like the inspection of the vehicle before any work is done. I also like the list if recommended services.
by 2022 HONDA HR-V EX Owner on 03/30/2026Verified Service
I love that even though they are being remodeled the customer service I still top notch, Brandon and Guy are top tier for me.
by 2019 HONDA CR-V EXL Owner on 03/26/2026Verified Service
Not impressed with service rep or communication. Texting is great but a face to face conversation is better. Technology in this case is taking away from customer experience and costing the dealership revenue.
by 2025 HONDA CR-V SPORT TOURING Owner on 03/20/2026Verified Service
Everything was fine! I don't like the mobile units but I'm sure it will be great when finished! Thanks
by 2017 HONDA CR-V EXL Owner on 03/20/2026Verified Service
Service always is efficient and thorough. Explains everything in detail and offers options if available. Chris was exceptional in all of this.
by 2016 HONDA ODYSSEY EXL Owner on 03/15/2026Verified Service
Service associate Jamel Sid a got d job in listening to my concern. But the service took longer than usual.
by 2021 HONDA HR-V EX Owner on 03/15/2026Verified Service
I was able to get in for service on the day I called. I obtained a tire rotation. The service manager was exceptionally knowledgeable and friendly.
by 2024 HONDA RIDGELINE RTL Owner on 03/13/2026Verified Service
Did not keep me informed on service or any recommendations I had to call to ask if my car was ready Not until I showed up did, they have suggestions Poor service, very dissapointing
by 2015 CHEVROLET MALIBU LS Owner on 03/10/2026Verified Service
THE FOLKS AT HONDA DID EXCEPTIONAL AS ALWAYS!!! BRANDON IS SERVICE IS AN AWESOME ADVISOR ALONG WITH ALL OF HIS TEAMMATES!!!
by 2024 HONDA CR-V EXL Owner on 03/02/2026Verified Service
Prompt service with efforts to complete in a timely fashion. I appreciate it. Did not like that I was promised a discount coupon for reduced charge for alignment, but did not receive it.
by 2018 HONDA CR-V EX Owner on 03/01/2026Verified Service
My service advisor was wonderful! He made sure that everything I needed was taken care of and was very kind and knowledgeable
by 2016 HONDA ACCORD TOURING Owner on 02/26/2026Verified Service
Louis did an excellent job explaining all of the new updates and video was helpful. Also helped determine what was priority with any additional services
by 2020 HONDA PILOT EXL Owner on 02/19/2026Verified Service
Advisor Louis James was extremely rude and threatened to void existing contract. This threat was later proved to be unfounded by management.
by 2025 HONDA CIVIC SPORT Owner on 02/16/2026Verified Service
The only reason why I didn't write a five is because you have to wait in the trailers. Looking forward to when the dealership will be fully renovated.
by 2020 HONDA CR-V TOURING Owner on 02/16/2026Verified Service
Louis was excellent! He went above and beyond in reconciling my final bill and communicating all my services that day.
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