by 2019 SUBARU OUTBACK 2.5I PREM/LIMITED Owner on 08/22/2024Verified Service
It's actually an enjoyable experience bringing my car to this dealership. Everyone is helpful. Everyone engages in conversation.
by Herb Gordon Subaru on 08/22/2024
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2022 SUBARU OUTBACK TOURING Owner on 06/16/2024Verified Service
As usual, EXCELLENT service in every aspect---service representative interactions, thorough inspection, timeliness, and cleanliness.
by Herb Gordon Subaru on 06/17/2024
Hi, we appreciate you taking the time to leave us this feedback. Safe travels!
by 2016 SUBARU LEGACY 2.5I PREMIUM Owner on 04/13/2024Verified Service
Customer care representative was friendly and knowledgeable. Environment in upstairs waiting area is comfortable and quiet. I appreciate the complimentary water
by Herb Gordon Subaru on 04/13/2024
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by 2017 SUBARU OUTBACK 2.5I PREMIUM Owner on 03/27/2024Verified Service
Again, it's has always been a positive experience at HGS. I wouldn't consider taking my Subaru anywhere else for service.
by Herb Gordon Subaru on 03/28/2024
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We do hope we can be of assistance in the future. Take care!
by 2023 SUBARU CROSSTREK SPORT Owner on 03/23/2024Verified Service
great experience - the service advisor and service team did a great job - very professional and my wait time was less than expected. I highly recommend this service team!!
by Herb Gordon Subaru on 03/24/2024
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
by 2020 SUBARU OUTBACK TOURING Owner on 03/23/2024Verified Service
The quiet room/waiting area with WiFi makes the wait for service to be done a pleasure. Free coffee/cocoa too!
by Herb Gordon Subaru on 03/24/2024
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by 2019 SUBARU CROSSTREK LIMITED Owner on 03/23/2024Verified Service
I always have the best service at Herb Gordon Subaru and exceptional work from my advisor Mr. Luis Prada.
by Herb Gordon Subaru on 03/24/2024
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
by 2022 SUBARU CROSSTREK LIMITED Owner on 03/21/2024Verified Service
Great, regular oil change at Herb Gordon Subaru. A little more expensive than elsewhere but car is less than 2yrs old with less than 12,000 miles. Also, they would catch if anything seems amiss with the vehicle.
by Herb Gordon Subaru on 03/22/2024
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by 2021 SUBARU FORESTER LIMITED Owner on 03/17/2024Verified Service
The service and the customer service are always first- rate. Likewise the amenities for those waiting for their cars.
Five stars.
by Herb Gordon Subaru on 03/18/2024
2021 SUBARU FORESTER LIMITED Owner, Thank you for the nice words and for confirming everything was fine and that you intended to give a 5-star rating when our Service Director, Greg Edwards, reached out to follow up on the review.
by 2012 SUBARU IMPREZA PREMIUM Owner on 03/14/2024Verified Service
Excellent service. Rodney is very helpful and easy to work with. Great that they loan you a car if your car is in the shop for a while.
by Herb Gordon Subaru on 03/15/2024
Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!
by 2021 SUBARU FORESTER PREMIUM Owner on 03/10/2024Verified Service
Good service. The rep communicated with me throughout the process and we prioritized what work was needed. The car runs better as a result.
by Herb Gordon Subaru on 03/11/2024
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
by 2020 SUBARU OUTBACK TOURING LDL Owner on 03/08/2024Verified Service
Work was done well while I waited. I go out of my way to use this dealership where I have had the car serviced on schedule since new.
by Herb Gordon Subaru on 03/09/2024
Hi, we are very happy we could provide you with a positive experience! Safe travels!
by 2018 SUBARU FORESTER 2.5I TOURING Owner on 03/08/2024Verified Service
Excellent service as always. Professional service delivered by Vataliy Khlebnikov in discussing provided services as well as future need repairs which is helpful in preparing for future maintenance costs. Great visit!
by Herb Gordon Subaru on 03/09/2024
Hi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Our team is available should you require any extra help.
by 2020 SUBARU FORESTER TOURING Owner on 03/03/2024Verified Service
The service was beyond exemplary. I have recommended Subaru to 4 people (3j being my client and (1) was my brother. All bought cars from your dealership. I will keep referring people to get one.
by Herb Gordon Subaru on 03/04/2024
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
by 2024 SUBARU CROSSTREK PREMIUM Shopper on 03/02/2024Verified Purchase
Our sales lady, Susan Iteland was patient and professional with us
We test drove and she was happy to discuss our questions
The buying time went quickly and efficiently
by Herb Gordon Subaru on 03/03/2024
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
by 2015 SUBARU OUTBACK 2.5I PREMIUM Owner on 02/27/2024Verified Service
Minor repair completed on schedule. Herb Gordon has a very comfortable waiting area with good beverage alternatives that make the wait easier.
by Herb Gordon Subaru on 02/29/2024
Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
by 2021 SUBARU CROSSTREK LIMITED Owner on 02/22/2024Verified Service
From getting the appointment to the service everything was great.
Jerell was so helpful and I really appreciate the professionalism.
by Herb Gordon Subaru on 02/23/2024
Hi, to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
by 2018 SUBARU FORESTER 2.5I Owner on 02/19/2024Verified Service
It is always good service and attention. I went for a change of oil, they performed a Dx and found that the car need some tires rotation. Everything went very well.
by Herb Gordon Subaru on 02/21/2024
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by 2020 SUBARU FORESTER PREMIUM Owner on 02/17/2024Verified Service
Scheduled maintenance service performed along with a complimentary car wash took 90 minutes. Car accepted right away. No additional problems uncovered.
by Herb Gordon Subaru on 02/18/2024
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
by 2017 SUBARU OUTBACK 2.5I PREMIUM Owner on 02/11/2024Verified Service
Herb Gordon Service is consistently a great experience. The employees there are informative, easy to talk with, and laugh at my dad jokes.
by Herb Gordon Subaru on 02/12/2024
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
