Grand Subaru

4.8
Car Sales: (630) 595-0250Service: (630) 595-0250
Sales Closed until 9:00 AM
Service Closed until 7:30 AM
More Hours

Ratings & Reviews

Overall Rating
4.8
457 Verified Reviews
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
2%
Sort by: Most Helpful
Read reviews that mention
by 2023 SUBARU CROSSTREK PREMIUM Owner on 05/16/2026Verified Service
Third time I used an "offer" coupon and it wasn't taken off, so I had to go back to cashier. Shame on me for not reviewing my invoice before paying - but c'mon. Have gotten calls saying my say lights are not working then wanted to charge me a $150+ diagnostic fee!
by 2023 SUBARU OUTBACK WILDERNESS Owner on 04/22/2026Verified Service
All staff were very kind and accommodating. Car was done in a reasonable time and I was so thankful to be able to get a loaner. They did recommend more services than had originally came in for, but there was no pressure or push to get them when I ultimately denied the extra services. Although the Naperville Subaru is closer to me, I may start coming here for the service, the loaner option and more available appointments.
by 2015 SUBARU XV CROSSTREK 2.0 PREMIUM Owner on 01/26/2026Verified Service
Was really happy Grand Subaru was able to pick up and drop off my car from my house free of charge. The convenience was amazing, and I had a service that I originally expected 3 hours ended up overnight, so was very helpful. The actual service performed was very good- 60K oil change, plugs, trash fluid, and tires. Price was competitive too (I almost never use a dealer for service and check prices).
by 2025 SUBARU FORESTER TOURING Owner on 10/27/2025Verified Service
I had a great experience at the Grand Subaru service center! Everyone was super helpful and made the whole process easy from start to finish. They kept me updated on my car's progress and even gave it a quick wash before returning it. I really appreciate their attention to detail and customer care!
by 2025 SUBARU OUTBACK ONYX EDITION Owner on 07/30/2025Verified Service
Elmhurst is always a great location and has a really good service team. The young man that greeted me upon arrival was very polite and attentive. The service member that checked me in could have done better to address me when my vehicle was finished, but that can be worked on. It would be nicer to walk up to me to get my attention instead of calling out my name and disappearing to the cashier desk to talk with them.
by 2024 SUBARU CROSSTREK WILDERNESS Owner on 05/09/2026Verified Service
friendly welcome and fast service, the text updates were appreciated with work completed as scheduled and car washed for delivery.
by 2021 SUBARU ASCENT LIMITED Owner on 05/01/2026Verified Service
They took my request for same day service very quickly and gave me a favorable time to come in. The work was done quickly and efficiently. They reviewed the results of the walk around. Fair price for work. Very pleased.
by 2020 SUBARU FORESTER SPORT Owner on 04/23/2026Verified Service
drop off and pick up went as planned, on time and completed. Recommendations for future work discussed along with estimated milage to shoot for. Had new loaner to use and my car was clean when I picked it up. Good experience all around.
by 2019 HYUNDAI TUCSON SE Owner on 04/16/2026Verified Service
My son works at Grand Subaru and says how great their service center is so thats why I get my Hyundai serviced there
by 2020 SUBARU OUTBACK Owner on 04/16/2026Verified Service
Very easy to make appointment. I found quote for severices was very fair and was offered a loaner at no extra charge. Notified me of additional issues that may need my attention. Very satisfied.
by 2016 SUBARU OUTBACK 2.5I LIMITED Owner on 04/03/2026Verified Service
I like the way I was treated by staff, especially Joe, who made sure we were satisfied before we left. Thank you
by 2023 SUBARU OUTBACK TOURING Owner on 03/08/2026Verified Service
Service was fine. I have received coupon offers for discounts effective in March on oil change and tire rotation. I failed to mention the coupons and it was not offered. I 'm a little disappointed as a result
by 2014 SUBARU FORESTER 2.5I Owner on 02/27/2026Verified Service
We get great service every time. From the person answering calls to the service coordinator we get professionalism and answers quickly. Car always comes back in great shape.
by 2020 SUBARU FORESTER SPORT Owner on 02/23/2026Verified Service
Appointment set up easily and quickly. Everything on time and completely. Service person was great to work with.
by 2023 SUBARU OUTBACK LIMITED Owner on 02/13/2026Verified Service
Best car dealership ever! They treat you like family and we plan to continue purchasing in the future with Grand Subaru!
by 2022 SUBARU FORESTER TOURING Owner on 01/26/2026Verified Service
the did everything we wanted them to do. They usually do a great job on the complementary detailing on the car prior to delivery. This time they did a lackluster job.
by 2020 SUBARU ASCENT PREMIUM Owner on 01/02/2026Verified Service
A little upselling, but still fantastic service. The waiting room is spartan at best, but, clean and the do offer coffee, water and snacks. I bring my car here for Oil changes and certain Subaru service.
by 2019 SUBARU OUTBACK TOURING Owner on 12/14/2025Verified Service
Good work and honest did not upswell. Stuff and I will buy my next car from there forget the dealership in countryside
by 2019 SUBARU FORESTER SPORT Owner on 11/26/2025Verified Service
Scheduled an appointment at first available time and identified the issue immediately. Offered a loaner car and explained all service work required and the concern is known by Subaru and offered extended warranty repair for this item.
by 2020 SUBARU OUTBACK LIMITED Owner on 11/16/2025Verified Service
Excellent service. They fixed the passenger seat detector problem. Service for Joe was excellent. But saw the new Outback. Not impressed so far.. Maybe a tough sell.
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Service Information

188 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Grand Subaru specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Grand Subaru specializes in these makes, in addition to many others.

  • Ford Services
    Ford
  • Honda Services
    Honda
  • Nissan Services
    Nissan
  • Subaru Services
    Subaru
  • Toyota Services
    Toyota

Shop Amenities

  • Business Center
  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Kid's Playroom
  • Mobile Charging Station
  • Snacks

About Us

Get In Touch
Sales Information
New Car Sales: (630) 595-0250
Used Car Sales: (630) 595-0250
Today: Closed until 9:00 AM
Sunday
Closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM
Service Information
Service: (630) 595-0250
Today: Closed until 7:30 AM
Sunday
7:30 AM - 5:00 PM
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
8:00 AM - 4:00 PM

Frequently Asked Questions

What do verified customers think about Grand Subaru in Bensenville, IL?
Verified customers who visit Grand Subaru in Bensenville, IL rate this business 4.8 out of 5 stars, with 457 reviews. 188 customers favorited this location.
How can I contact Grand Subaru in Bensenville, IL?
To reach the sales team at Grand Subaru in Bensenville, IL, call (630) 595-0250. To reach the service department, call (630) 595-0250
What are the shop amenities offered by Grand Subaru in Bensenville, IL?
Grand Subaru in Bensenville, IL offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Mobile Charging Station and Snacks, among others.
Does Grand Subaru in Bensenville, IL have a service center?
Yes, Grand Subaru in Bensenville, IL does have a service center. You can contact the service department at (630) 595-0250.