Glenn Polk Ford Reviews - Page 7

4.7
New Car Sales: (866) 583-8793Used Car Sales: (844) 590-1433Service: (940) 978-3064
Sales/Service Closed until 8:00 AM on Thursday
Sales Closed until 8:00 AM on Thursday
Service Closed until 7:30 AM on Thursday
More Hours

Ratings & Reviews

Overall Rating
4.7
400 Verified Reviews
5 Star
88%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2019 TOYOTA SIENNA XLE/LIMITED/PREM Owner on 08/30/2024Verified Service
I was able to walk in without an appointment and they competed my state inspection for annual registration for my Toyota within 10 minutes!
by Trent Polk on 08/30/2024
Quick and easy!!! Thank you.
by 2007 FORD F150 Owner on 08/27/2024Verified Service
I took my truck in for a hard to start problem. I ended up with a bill for $1499.00. Needless to say the truck is still hard to start after it is driven and warms up. Unsatisfied.
by 2023 FORD BRONCO SPORT BIG BEND Owner on 08/23/2024Verified Service
I can always depend on Glenn Polk Ford for all my Bronco's service needs. The people there are great to work with. they always keep you informed on the status of your service. I highly recommend Glenn Polk Ford.
by Trent Polk on 08/27/2024
Thank you for bringing your Bronco to us - we are blessed with humble, kind-hearted employees.
by 2023 FORD BRONCO SPORT BIG BEND Owner on 07/24/2024Verified Service
I count always count on Glenn Polk Ford for all my automotive needs. Brooke, Justin and Brian are all great people to work with. I highly recommend Glenn Polk Ford
by Trent Polk on 07/27/2024
Thank you for the high recommendations. We are blessed with an amazing team in Ford Service.
by 2020 FORD EXPLORER XLT Owner on 05/19/2024Verified Service
They were wonderful, found and fixed the issue and kept me updated on what was wrong and when it was ready.
by Trent Polk on 05/20/2024
Communication is so important!! Thank you for the opportunity and five stars.
by 2023 FORD F350 SUPER DUTY Owner on 04/06/2024Verified Service
Always get great service here. Have been using them for over 5 years when we bought a new 2019 Ford F350 dually from them. Now we have a 2023 F350 Dually and continuing on with the same great service.
by Trent Polk on 04/06/2024
Thank you very much for using our service department consistently for the past five years through two different vehicles.
by 2018 FORD FOCUS SE Owner on 02/22/2024Verified Service
Brooke and Justin took great care of me and my car. it was easy to schedule an appointment and they kept me up to date on the progress of my car service. i highly recommend Glenn Polk Ford for all your car maintenance.
by Trent Polk on 02/23/2024
Thank you for the high recommendations and five stars. Brooke and Justin make a great team!!
by 2023 FORD BRONCO SPORT BIG BEND Owner on 02/20/2024Verified Service
Brooke and Justin were very helpful in taking care of me and getting my Bronco serviced. i can always depend on Glenn Polk Ford for all of my automotive needs. The people are always great to deal with. i highly recommend Glenn Polk Ford.
by Trent Polk on 02/20/2024
Thank you very much. Brooke and Justin make a great team:) Thank you for trusting in us.
by 2016 LAND ROVER RANGE ROVER SPORT HSE Shopper on 01/09/2024Verified Purchase
The whole process of purchasing my new car was effortless. It was one of the best experience. Thank you for making it easy to do business.
by Trent Polk on 01/15/2024
I love hearing this. Thank you for sharing and for doing business with us.
by 2021 RAM 1500 BIG HORN/LONE STAR Shopper on 01/09/2024Verified Purchase
That was an easy vehicle purchase. Jenny is an amazing sales lady!! Go see her if your looking for a car or truck. Very knowledgeable & very sweet!! Mike in Finance was amazing!! Made the whole process easy!!
by Trent Polk on 01/15/2024
We love Jenny too!!! Thank you for referring everyone to her and for coming to see us.
by 2022 FORD ESCAPE TITANIUM Owner on 12/21/2023Verified Service
Always well taken care of, and treated like family. Just like I have my designated doctor for all of my needs, Glenn Polk is my designated doctor for my vehicle. Thank you for everything, Team Polk
by Trent Polk on 12/22/2023
I loooooove that analogy, 'a doctor for your vehicle':) Thank you for this review.
by Richard S. on 12/12/2023Verified Service
Glen Polk ford is always thorough and quick with the promised service. I had the works performed on my 2021 Ford Ranger, and it was completed within 90 minutes.
by Trent Polk on 12/16/2023
90 minutes is certainly quick!! Thank you for always coming to see us and Merry Christmas.
by 2023 FORD BRONCO SPORT BIG BEND Owner on 11/16/2023Verified Service
I can always count on Glenn Polk Ford for all my cars maintenance. the people are the greatest to work with. They keep you infromed and you always know what is going on with your vehicle.
by Trent Polk on 11/25/2023
Communication is the key to anyone in the service business, and I am happy our team does it so well. Thank you for always bringing your vehicle for maintenance, taking the time to let everyone know, and being so kind. Happy Thanksgiving.
by 2017 FORD FOCUS TITANIUM Owner on 10/08/2023Verified Service
Very nice and efficient customer service. Only thing is that 100,000 mile service almost cost $800!!! Im an older, retired person and that is a whole lot of money. But will go back there.
by Trent Polk on 10/09/2023
Thank you for the feedback and thank you for continuing to use our service department. We know vehicle repairs and maintenance can get costly but we do our absolute best to keep the cost down. We will see you next time.
by 2021 FORD F150 SUPER CAB Owner on 09/09/2023Verified Service
This appointment took care of 2 recalls and an oil change. Everything was handled smoothly and quickly while I waited.
by Trent Polk on 09/09/2023
Sounds quick and easy, thank you for coming to see us.
by 2013 FORD ESCAPE SE Owner on 09/08/2023Verified Service
Mechanic came to the house to perform a mandatory recall for my 2013 Escape SE. He was very professional and quick with hit repair. Thanks!
by Trent Polk on 09/09/2023
At home service is pretty amazing, thank you for sharing this and for doing business with us.
by 2022 FORD F250 SUPER DUTY Owner on 09/03/2023Verified Service
The oil change for my F250 is cheaper at Glen Polk than the oil change shops which surprised me and free tire rotation, I will continue to use them
by Trent Polk on 09/04/2023
Thank you for pointing that out. We do our best to have maintenance items priced competitively with the independents because it is super important to have your vehicle looked at by a factory-authorized dealership throughout its lifetime for important updates, recalls, and of course, maintenance and repair
by 2017 FORD ESCAPE SE Owner on 08/26/2023Verified Service
My experience was great as easy process to make a appointment and get vehicle service in a timely matter.
by Trent Polk on 08/27/2023
Quick and easy....love it. Thank you for the five stars and for bringing it to us.
by 2015 FORD EDGE SEL Owner on 06/14/2023Verified Service
Greeted very quickly on arrival. The time to complete services was well within expectations. Made aware of completion and was able to return to my other obligations.
by Trent Polk on 06/15/2023
"quick, as expected, and communicated well" are all things we love to hear about our team. Thank you very much for bringing us your vehicle and sharing this with everyone.
by 2020 FORD EXPLORER XLT Owner on 11/27/2022Verified Service
Brittany always does an excellent job. I can always count on her making sure all of my car services are done right
by Trent Polk on 11/28/2022
Brittany is the bomb!! Thank you as well.
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