by 2013 FORD FOCUS TITANIUM Owner on 12/19/2025Verified Service
My service advisor did a great job for me Jaye Ford. I came in without an appointment but he got my car in.
by 2021 FORD EXPLORER XLT Owner on 12/14/2025Verified Service
Great dealership. Professional service done efficiently. Greeted warmly when I come in. Always a positive experience
by 2019 FORD RANGER XL/XLT/LARIAT Owner on 12/13/2025Verified Service
Busy time of the year but Folsom Lake Ford worked me into their schedule and got my car fixed quickly.
by Amanda S. on 12/07/2025Verified Service
Folsom Lake Ford is the best dealership in the area! They always take great care of my car and my husband's car, too. We will continue to get our service done here and buy from this dealership.
by 2024 FORD ESCAPE ACTIVE Owner on 12/06/2025Verified Service
Good service, just forgot to recalibrate my car so had lights come on my dash and took it back and they fixed it. It was very nice of the technician that forgot to do it apologized.
by 2022 FORD F150 SUPERCREW Owner on 11/30/2025Verified Service
Arrive at appointed time, Service writer, James, was pleasant and knowledgeable! Truck was serviced and delivered back to me washed and interior vacuumed! That's as good as it gets!
by 2024 FORD BRONCO SPORT BIG BEND Owner on 11/18/2025Verified Service
For the most part everyone was extremely kind! I really loved Lacy! Such an amazing woman! Super kind with such a beautiful personality and very supportive!
by 2025 FORD F150 XL Shopper on 11/16/2025Verified Purchase
Your attentive, thoughtful, and efficient service left a deep impression on us. We also bought the car we wanted.
by 2025 FORD F350 SUPER DUTY Owner on 11/15/2025Verified Service
The service Tech said that they couldn't do one of the recalls on the air conditioner compressor as the service person wasn't available and to make another appointment. Thats B.S.
by 2022 FORD RANGER XL/XLT/LARIAT Owner on 11/06/2025Verified Service
I'm still waiting to hear from the manager after he requested I contact him via email and phone call. My vehicle was "serviced" and the problem was not resolved. This ongoing issues with my 2022 Ranger is unacceptable.
by 2006 FORD F250 SUPER DUTY Owner on 11/06/2025Verified Service
Diagnostic service only.
Service advisor Jim Zerkovich and the diesel tech were very honest and helpful.
by Jason D. on 11/06/2025Verified Purchase
It was overall a great experience, Angel the salesperson was Awesome loved her energy and personality got a great little car
by 2024 FORD MUSTANG MACH-E GT Owner on 10/26/2025Verified Service
Pro: There was an apology for delay of initial contact at my arrival, at the end of the checkout process.
Con: Greeting and directions were vague and incomplete at my arrival. I was forgotten/ignored? 20+ mins between attendant and service rep.
by 2024 FORD MUSTANG MACH-E PREMIUM Owner on 10/24/2025Verified Service
The service was great! The technician was great! But now my vehicle is having trouble connecting to Android Auto.
by 2024 FORD F150 XLT Owner on 10/04/2025Verified Service
Squeezed me in as long I was able to drop off my truck. They were booked for 10 days but I needed the oil change service really bad. Happy camper.
by 2011 FORD RANGER SUPER CAB Owner on 10/04/2025Verified Service
Our Quick lane Advisor Lacey Payton was most helpful and efficient. Over the years, since 2011, we've found Folsom Lake Ford to be an excellent company to deal with.
by 2022 FORD BRONCO BIG/BLAC/WILD T Owner on 09/29/2025Verified Service
Service was excellent, as always. Everyone was courteous. The warranty work and oil change were done quickly.
by 2023 FORD ESCAPE ACTIVE Owner on 09/29/2025Verified Service
Service was handled quickly and in a professional manner. The dealership picked up my vehicle and returned to me fully washed and serviced. Good people to deal with.
by John C. on 09/28/2025Verified Service
Completed all repairs under warranty, provided a rental car and completed repairs before committed time frame.
by 2010 FORD F150 SUPER CAB Owner on 09/27/2025Verified Service
Since 2019, l have always received courteous and professional service from the Folsom Ford Service department.
