by 2017 HYUNDAI SANTA FE SPORT Owner on 09/05/2025Verified Service
Best car experience. Did what I asked, didn't try to upsell or find nitpicky things, loved the video so could see and not question. Lol not your NY experience which is a good thing.
by Robin H. on 09/02/2025Verified Purchase
I appreciate the low pressure atmosphere.
I asked the finance guy to apply to a specific one of the credit unions offered, received mail from another that I did not request. Don't appreciate my info being scattered so casually.
by Fitzgerald Auto Malls on 01/08/2026
Thank you for your feedback! We're glad you appreciated the low-pressure environment and will take your concerns about information handling seriously to improve our process.
by 2023 GENESIS G70 BASE/PRESTIGE Owner on 08/17/2025Verified Service
They went the extra mile to get my repair done in time when I was under a time constraint for an approaching trip. I really appreciated that.
by 2010 SUBARU FORESTER 2.5X LIMITED Owner on 08/16/2025Verified Service
Jes was very professsional.
Videos are very helpful.
Repair costs are high; my dealership in Michigan had more coupons to help out. $25 off a repair of $1800 isn't very helpful.
by 2023 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 08/15/2025Verified Service
My service representative Ms Crespo was very helpful and went over and above to make our service a pleasant experience.
by 2024 HYUNDAI SONATA HYBRID/LIMITED Owner on 08/04/2025Verified Service
Full annual service performed, including oil/filter change, tire rotation, fluid levels topped off, etc. all on time and complete. Followed up with a video and narrative sent to my email. Very satisfied!
by 2020 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 07/28/2025Verified Service
My service writer Peyton was amazing! She kept me in the loop of the process throughout the day. I have been coming here for years and plan on coming back for any vehicle needs.
by 2012 HYUNDAI VELOSTER Owner on 07/25/2025Verified Service
Took my 2012 Veloster for a recall to replace the ABS fuse. It took one hour and 30 minutes. That is unacceptable. Should have taken 30 minutes including all they had to do to make sure they get reimbursed from Hyundai.
by 2024 HYUNDAI IONIQ 5 SEL Owner on 07/21/2025Verified Service
We hit a piece of debris in the road on our way from CT to FL - Matt and Bryce were very pleasant and helpful - ordered parts and got our car back on the road in 2 days.
by 2017 SUBARU FORESTER 2.5I LIMITED Owner on 07/17/2025Verified Service
No frills waiting. No water or snacks at Subaru but Hyundai has snacks for sale and no water. Got email about a video inspection but their wasn't one.
by 2017 HYUNDAI ELANTRA SE/VALUE/LIMITED Owner on 07/12/2025Verified Service
Communication was awesome, Alex went above and beyond to help us get service records fron Crown, whom I despise.
by 2022 GENESIS G70 BASE/PRESTIGE Owner on 07/10/2025Verified Service
The service was great. My girl Genesis helped me along the whole way both appointments she's was on it. I really appreciate how great their customer service was. I'm really BIG on that! Thanks Genesis
by 2020 HYUNDAI SANTA FE SE Owner on 06/16/2025Verified Service
I love that Payton keeps me updated on everything that's going on with my vehicle and I enjoy getting the video calls from the mechanics
by 2019 SUBARU OUTBACK 2.5I PREM/LIMITED Owner on 06/15/2025Verified Service
I was able to get an appointment in a short period of time. Provided transportation to my home while the work was being done.
by 2021 HYUNDAI SANTA FE SEL Owner on 06/06/2025Verified Service
My entire experience was excellent and was treated as she cared and explained what will take place and how long it would take. The employee was excellent a knew her job very well and would recommend her.
by 2022 HYUNDAI TUCSON SEL CONVENIENCE Owner on 06/02/2025Verified Service
Great customer service. Texted a video of from the mechanic of what they were looking at for my service. Great idea.
by 2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner on 04/25/2025Verified Service
Matt kept me informed throughout the entire process. There was one very large repair that was required, and Matt reached out to quote me the cost and to see if I'd like to move forward. We're currently waiting on 2 parts, and the maintenance will be complete.
by Jennifer B. on 04/14/2025Verified Shopper
The car was listed for 19,477 the dealer added 1000.00 for non ford finan,1,995.00 for recommended ppp, doc fee 1,298.00,retail fee 400.00, electronic fee 598.00 plus other fees totaling 7,241.72 over the cos of the car.
For a sum of 27,241.74 for a car that was 19,477.....CRAZY
by George L. on 02/10/2025Verified Service
The service departments friendliness, courtesy, and thoroughness has been declining the past year. It's sad because this used to be an inviting top-notch facility, but things have changed for the worse. The customer is even left to remove the plastic cover and paper foot cover now. Everyone is just standing around in the receiving bay. Extremely disappointed
by 2012 HYUNDAI ELANTRA GLS/LIMITED Owner on 01/24/2025Verified Service
I was charged $626.00 for an crank shaft sensor, and now my engine is sounds like it is running on a higher. I took my car back to Fitzgerald and the manager said he didn't find a problem after I had him drive it. I will not bring my car there anymore.
