by 2021 SUBARU CROSSTREK PREMIUM Shopper on 02/15/2024Verified Purchase
Patrick, the salesman was very proficient in selling the 2021 Subaru Crosstrek to me and working with me to reach the financial pruchase goals that I had established. He was very pleasant to work with. Donna Gallo, in the financing department, also knows her side of the job. She had all of the paperwork ready for me to sign and was good about explaining everything that I was to sign.
by Pennie Grady on 02/17/2024
Thank you for this great 5-star review. We really appreciate your business and helping to share the word about Findlay Toyota Flagstaff!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2022 TOYOTA HIGHLANDER XLE Owner on 02/03/2024Verified Service
I went in for a maintenance and alignment service. I was told it would be about two hours. However, it took twice as long. I'm glad I brought a book with me. Not quite four hours after I got there I was driving my car out of the parking lot. There is no reason for an appointment to take four hours for a service and alignment.
by Pennie Grady on 02/05/2024
Thank you for letting us know about this and I sincerely apoligize for the long wait. I enjoyed speaking with you this morning and am looking into why this happened. Thank you for your business!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2016 TOYOTA PRIUS Owner on 01/26/2024Verified Service
I had an unexpected flat which ruined tire. It was Saturday afternoon on a holiday weekend. My tire was out of stock so I had to wait until Tuesday to get a new tire. The shuttle service was great and met my needs until I could pick up my car which was ready even earlier than promised. I have always had great service experiences at Findlays.
by Pennie Grady on 01/26/2024
Thank you! We really appreciate you taking the time to share your experience with us!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2022 TOYOTA COROLLA LE Owner on 01/23/2024Verified Service
My service advisor, Clayton, was amazing. He was patient and provided great service. I like the videos they included in the service report. It provides a deeper level of transparency into what work they actually did on the vehicle. I highly recommend!
by Pennie Grady on 01/25/2024
Thank you for sharing your experience with us!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2024 TOYOTA RAV4 XLE/WOODLAND EDITION Shopper on 12/19/2023Verified Purchase
Purchasing our 2024 Rav4 was such an amazing experience with Oran! He was so helpful, knowledgeable and professional. We are very happy we had him to help us along the way. He even helped us program the vehicle to our smartphone and we were able to drive away with everything set up. Overall, the best experience possible!!! We will highly recommend Oran and Findlay Toyota Flagstaff to our family and friends! Thank you!!
by Pennie Grady on 12/20/2023
Thank you, for this great 5-star review. We really appreciate your business and helping to share the word about Findlay Toyota Flagstaff!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2023 TOYOTA RAV4 XLE PREMIUM Shopper on 11/12/2023Verified Purchase
Christina did a very good job keeping us in the loop as we waited for our car to arrive at Findlay. The actual process of payment went very smoothly and Christina oriented us to the features of the car after our test drive. We would definitely recommend Christina and Findlay.
by Pennie Grady on 11/13/2023
Thank you so much for taking the time to provide feedback. We are delighted that you rate our service as 5 Stars as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2021 BUICK ENCORE GX PREFERRED Shopper on 11/05/2023Verified Purchase
Sydney was a great salesperson! Suoer friendly and helpful, she did a great job. Not to mention, she was there on her day off just to help me out. Been in the car a couple weeks, and I love it! Thank you for your hospitality and help getting me into a well needed upgrade! Cheers!! :)
by Pennie Grady on 11/06/2023
Thanks so much, for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Findlay Toyota Flagstaff!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2018 LEXUS RX 450H BASE/450H F-SPORT Owner on 10/01/2023Verified Service
Findlay Toyota has serviced our Lexus since we purchased it in 2018. They have been extremely helpful in every way possible! They had a plan where you pay up front for service, saving you each time for oil changes. It has been really nice to go for oil changes and never getting a bill... I highly reccomend them to anyone!
Mr. Gerald Vierra
by Pennie Grady on 10/03/2023
Thank you Mr. Vierra for the nice review and your loyalty to Findlay Toyota Flagstaff!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2010 TOYOTA VENZA Owner on 07/31/2023Verified Service
The staff is organized and informative. The coffee and snacks are a major plus. Seats while you wait are comfortable. You get written information about the service they provided and what to plan for anything that will soon need replacing or work. Staff is very friendly and the bathrooms are very clean as are the main rooms. They deserve 5 stars.
by Pennie Grady on 08/01/2023
Thank you for the detailed feedback! We appreciate your business and look forward to seeing you on your next visit!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2023 TOYOTA TUNDRA CREWMAX LIMITED Shopper on 07/28/2023Verified Purchase
no different then any other dealership you want a certain car you never pay what you want , never get the perfect price ! the dealership needs to make so much on each car. pay the sales people .the wait time.and finally you work to a price then you go see the finance people then they raise the price with gap and other stuff , you just never win.
by Pennie Grady on 07/29/2023
I am concerned about your review. I just called you and left you a voicemail to please call me.
Sincerely,
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2010 LEXUS RX 450 Owner on 07/27/2023Verified Service
My service experience was fantastic! I showed up with an emergency at the last minute on a Saturday afternoon and they treated me like their best customer. Casey Spigner could not have made me feel more comfortable. Before I knew it, my problem was solved and I was on my way.
by Pennie Grady on 07/29/2023
Thank you for the kind words and 5 Star review!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2017 TOYOTA 4RUNNER SR5/PREM/LTD/TRD Owner on 06/26/2023Verified Service
My service was excellent as always. I had routine service done. Only issue was my running board was dented in the process. I was informed immediately and it was replaced within the week. I probably would not have noticed it so thank you for such honesty.
by Pennie Grady on 06/27/2023
Thank you for the 5 Stars and great feedback! We sure do appreciate your loyalty!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2024 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Shopper on 05/06/2024Verified Purchase
I really enjoyed my experience at Findlay Toyota in Flagstaff. I drove up to Flagstaff from Chandler to get the best deal in the state. They treated me like a queen. Very appreciative!
by Pennie Grady on 05/06/2024
Thank you for sharing your experience and we are happy you were treated like a Queen!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2008 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 05/05/2024Verified Service
Halley and Randy always make sure I am well taken care of, and the technicians always do a great job on my vehicle.
by Pennie Grady on 05/06/2024
Thank you and I will be sure to let Randy and Hallie know! We appreciate your business!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2012 TOYOTA CAMRY/SE/LE/XLE Owner on 04/15/2024Verified Service
service manager, Casey was professional, prepared and anticipated my needs.
all was accomplished in a timely manner.
by Pennie Grady on 04/15/2024
We are happy that Casey took such good care of you!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2017 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 04/06/2024Verified Service
Quick in and out new battery change. Always a pleasure to work with the good folks at Findlay Toyota Flagstaff!
by Pennie Grady on 04/08/2024
Thank you for this review! We really appreciate you being a customer. We're here for you anytime!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2016 TOYOTA RAV4 HV XLE Owner on 03/22/2024Verified Service
They were pretty much on time. It was a very busy day. They found the problem and corrected it. Couldn't ask for anything more,
by Pennie Grady on 03/23/2024
Thank you for this great 5-star review. We really appreciate your business and helping to share the word about Findlay Toyota Flagstaff!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 03/15/2024Verified Service
Fast, quick, service people were very friendly and up date us along the way, I am very satisfied with the truck service. They do an excellent job from the beginning to the end.
by Pennie Grady on 03/16/2024
Thank you for this great 5-star review. We really appreciate your business and helping to share the word about Findlay Toyota Flagstaff!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2010 TOYOTA RAV4 Owner on 03/04/2024Verified Service
Excellent and thorough service. I feel very confident in my daughter's vehicle running well and being safe after the technicians looked it over and performed the necessary maintenance service.
by Pennie Grady on 03/04/2024
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Findlay Toyota Flagstaff! We look forward to serving you for many years to come!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
by 2007 LEXUS GX 470 Owner on 02/28/2024Verified Service
Great service at all times .. thank u, james Hernandez. He's always very attentive n helpful.. question I have questions answered..
by Pennie Grady on 02/28/2024
Thank you! We really appreciate you taking the time to share your experience with us!
Pennie Grady
Customer Relations Manager
pgrady@findlayauto.com
928-527-7337
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Service Information
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9,168 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Findlay Toyota Flagstaff specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Findlay Toyota Flagstaff specializes in these makes, in addition to many others.
Chevrolet
Honda
Jeep
Lexus
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Kid's Playroom
Mobile Charging Station
Snacks
About Us
Findlay Toyota Flagstaff is northern Arizona's choice for outstanding Toyota service. We offer fair, transparent pricing on maintenance and service, our technicians are Toyota trained and Certified and we use Genuine Toyota Parts. These are just a fe...
Frequently Asked Questions
What do verified customers think about Findlay Toyota Flagstaff in Flagstaff, AZ? Verified customers who visit Findlay Toyota Flagstaff in Flagstaff, AZ rate this business 4.4 out of 5 stars, with 571 reviews. 9,168 customers favorited this location.How can I contact Findlay Toyota Flagstaff in Flagstaff, AZ? To reach the sales team at Findlay Toyota Flagstaff in Flagstaff, AZ, call (928) 235-9423. To reach the service department, call (928) 436-0824How many used cars are for sale at Findlay Toyota Flagstaff in Flagstaff, AZ? There are 113 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Findlay Toyota Flagstaff in Flagstaff, AZ? There are 58 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Findlay Toyota Flagstaff in Flagstaff, AZ? You can schedule a service appointment at Findlay Toyota Flagstaff in Flagstaff, AZ through CARFAX.What are the shop amenities offered by Findlay Toyota Flagstaff in Flagstaff, AZ? Findlay Toyota Flagstaff in Flagstaff, AZ offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Mobile Charging Station and Snacks, among others.Does Findlay Toyota Flagstaff in Flagstaff, AZ have a service center? Yes, Findlay Toyota Flagstaff in Flagstaff, AZ does have a service center. You can contact the service department at (928) 436-0824.
