by 2023 RAM 1500 BIG HORN/LONE STAR Owner on 10/21/2026Verified Service
Recall item was completed in about an hour and making an appointment was easy.
Mechanic left my cabin air filter and glove compartment detached lying on passenger floor after declining service. Not a big deal since it allowed me to see dirty filter. Decided to have filter changed.
by Robert T. on 10/03/2026Verified Service
The best service department I've ever worked with. I work with the same service advisor, Hailey, every time. She's honest, attentive, and communicative. The epitome of what other advisors should strive towards. All my vehicle maintenance is done here, because I know they'll do it right the first time. 5 STARS!
by 2022 JEEP COMPASS LATITUDE LUX Owner on 08/09/2026Verified Service
They replaced my aux battery on my jeep last year and the battery has 36 months warranty but the dealership didn't want to cover it. Very disappointing. Nothing but bad experiences at this place. When I purchased the vehicle my family and I were treated vere poorly. Zero stars to this place.
by 2024 JEEP GRAND CHEROKEE L OVERLAND Owner on 07/11/2026Verified Service
Car maintenance and repairs are part of life. And the service team here seem to know how to make it painless.
I'm always given great service and all the service advisors are great too. Hailey is easy to talk to and it feels like I'm talking to friend than a service rep. That's why I keep coming back.
by 2011 RAM 1500 Owner on 06/28/2026Verified Service
Was easy to make an appointment that suited my ability to bring the truck in. Truck ended up additional work beyond my immediate oil change and tire pressure system repair. Terry explained the recommended items, provided the cost for them and I had to agree all were a good thing to do to keep my 15 year old truck running right. The free car wash at the end was fantastic. Made the truck look great.
by 2016 DODGE CHARGER SRT 392 Owner on 06/04/2026Verified Service
Everything was great accept a mistake about ordering a part and I had to leave my car. I take care of my 94 yr old mother so not having a car is stressful. However, this mistake was taking care of right away so I'm not too upset about it. I was treated wonderfully.
by 2023 JEEP GRAND CHEROKEE SUMMIT 4XE Owner on 05/14/2026Verified Service
Always excellent service at Fair Oaks Chrysler Jeep Dodge on my 2023 Jeep Grand Cherokee Summit 4xe. Very professional scheduling, quality services, nice area to work while being serviced, clean on time Jeep when complete. Best service I've ever had across all my cars across many providers.
by 2024 JEEP WRANGLER HIGH ALTITUDE 4X Owner on 04/18/2026Verified Service
Smooth process to schedule, but the shop never seems busy and yet the car has to stay multiple days at a time. Minimal communication is given to the client and the gist day I drove back to get the car, it wasn't properly fixed so I ended up having to leave it and come back another day.
by 2023 JEEP GRAND CHEROKEE LIMITED 4X Owner on 03/21/2026Verified Service
The story is very long to tell but just key works like lack of knowledge cause unnecessary uber rides, couldn't find the issue and charge for unnecessary parts and make excuse to not cover by warranty are main reasons for this review. I was always jeep driver but with this Grand Cherokee 4xe and lots of problems and bad services from the dealer I will not back to jeep anymore after my lease done. So disappointed
by 2020 JEEP WRANGLER UNLIMITED SAHARA Owner on 03/20/2026Verified Service
I just walk in without appointment but Jordan took my jeep put in the shop and starting to safety inspection then John took over continue working on oil change and carwash, check the engine etc. no charge for fee too.
I feel like I'm family of jeep dealer.
That was great.
by 2014 DODGE CHARGER SXT Owner on 02/23/2026Verified Service
SERVICE ITS GOOD. JUS TRY NOT TO OVERBOOK OR HAVE BACK UP PLAN FOR CALLS OUT. MY APPOINTMENT WAS SUPPOSED TO BE ONLY HOUR VS FIVE HOURS. YES, THEY PROVIDE YOU WITH LYFT, WICH ITS GREAT WHEN YOU ARE AWARE YOU WILL MISS THE WHOLE DAY AND PLAN ACCORDENLY. HOWEVER, SERVICE ITS WAS GREAT/
by David M. on 02/06/2026Verified Service
Emily,John Duong were great! I have the extended warranty my vehicle is a 21 Ram 2500 everything was warranty 61,000 miles John recommended my differentials and transfer case flushed it was due of course I had to pay for that I didn't mind again thanks.
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 01/27/2026Verified Service
Good service overall.
Oil and filter change were done properly and everything with the car was fine. One star less because I was told someone would contact me around noon, but when I came in at 4 p.m., they still had to check whether the car was ready, even though it had been finished for quite some time.
by 2021 JEEP CHEROKEE LIMITED Owner on 11/20/2025Verified Service
Nothing I did not like. I did like the service consultant discussing the recommended additional service items with me without trying to pressure me into having all items performed. He understood my current financial situation and that I could postpone two of the items without harm to my vehicle.
by 2007 CHRYSLER 300C Owner on 10/24/2026Verified Service
service was good, once the problem was detected, but the problem was there when i was there in September. Problem was corrected.
by 2021 JEEP GRAND CHEROKEE LAREDO Owner on 10/17/2026Verified Service
My only issue was after my extensive service (which wasn't cheap) they didn't even wash my vehicle, I would have even appreciated the offer. Small tokens if customer appreciation go a long way. Other than that I was pleased
by 2017 CHRYSLER PACIFICA LIMITED Owner on 10/12/2026Verified Service
Fair Oaks Chrysler was extremely flexible in getting our repairs completed and insurance processed. Appreciate John D.'s efforts.
by 2025 RAM LARAMIE Owner on 10/04/2026Verified Service
Fernando was excellent. He checked me in quickly and kept me informed throughout the process. Great customer service.
by 2015 CHRYSLER TOWN & COUNTRY TOURING L Owner on 09/28/2026Verified Service
Making a service appointment was easy and accommodating. The Service Advisor was professional and knowledgeable in recommending helpful future maintenance services.
by 2016 CHRYSLER 200 LIMITED Owner on 08/24/2026Verified Service
Jeep Chrysler Dealership in Chantilly Virginia at Auto Park Circle provides a well coordinated service experience for all clients. Thank you.
1 - 20 of 1,662 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
1,398 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Fair Oaks Chrysler Jeep Dodge specializes in these services, in addition to many others.
Brake Service
Oil Change
Safety Inspection
Top Makes Serviced
Based on CARFAX Service History, Fair Oaks Chrysler Jeep Dodge specializes in these makes, in addition to many others.
What do verified customers think about Fair Oaks Chrysler Jeep Dodge in Chantilly, VA?
Verified customers who visit Fair Oaks Chrysler Jeep Dodge in Chantilly, VA rate this business 4.5 out of 5 stars, with 1,662 reviews. 1,398 customers favorited this location.
How can I contact Fair Oaks Chrysler Jeep Dodge in Chantilly, VA?
To reach the sales team at Fair Oaks Chrysler Jeep Dodge in Chantilly, VA, call (703) 935-5218. To reach the service department, call (703) 774-3008
How can I schedule a service appointment with Fair Oaks Chrysler Jeep Dodge in Chantilly, VA?
