by 2022 NISSAN PATHFINDER PLATINUM Owner on 07/11/2025Verified Service
Service took more than 4 hours due to delay in taking my Pathfinder from the parking lot to the service area. Then the rear brake pads had to be replaced in order to pass inspection. Should have been done in half the time.
by Bush Nissan Of Exton on 07/29/2025
Thank you for sharing your experience and honest feedback. We understand how valuable your time is and will use your comments to review our processes and improve efficiency. We appreciate you giving us the opportunity to complete your service needs. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (610) 594-7400 so we can work towards a resolution.
by 2025 NISSAN PATHFINDER SL Shopper on 07/08/2025Verified Purchase
They fixed my flat tire for free. Staff was very helpful. I would refer this dealership to my friends and family.
by Bush Nissan Of Exton on 10/02/2025
Thank you for your review! We're glad our team could help with your flat tire and that you'd recommend us to your friends and family.
by 2023 NISSAN ROGUE SV Owner on 06/29/2025Verified Service
Service was performed as expected and during timeframe that was provided. Total bill came out right at the estimate. Service Associate was friendly and explained everything thoroughly along with rationale. I feel like a valued customer.
by Bush Nissan Of Exton on 06/30/2025
Thank you for sharing your experience! We're glad the service was timely, transparent, and that you felt valued throughout the entire process!
by 2014 NISSAN MURANO S/SL/SV/LE Owner on 06/27/2025Verified Service
I was very pleasantly surprised that the problem with the vehicle was quickly resolved in a very efficient manner. I was also impressed by the honesty shown by the folks at the dealership.
by Bush Nissan Of Exton on 07/02/2025
Thank you so much for the positive review! We're happy to hear the issue with your vehicle was handled so efficiently! We're also glad the honesty of the team stood out during your visit!
by 2023 NISSAN ROGUE SL Owner on 06/13/2025Verified Service
The service team was fantastic. When I called and said I had a flat tire, they were able to fit me into the schedule on that day. They patched the flat and got me back on the road very quickly.
by Bush Nissan Of Exton on 06/17/2025
Thank you for the positive review! Glad we could help get your tire patched and have you back on the road quickly! We appreciate you reaching out and are always here when you need us!
by 2014 NISSAN ALTIMA 2.5/S/SV/SL Owner on 06/07/2025Verified Service
Professional & helpful staff.
Helped me stay on budget by determining next sequential repairs necessary.
by Bush Nissan Of Exton on 06/17/2025
Thank you for the review! We're glad our team could help you prioritize repairs while staying within your budget. We appreciate your trust and look forward to assisting you again!
by 2017 NISSAN SENTRA S/SV/SR/SL Owner on 06/07/2025Verified Service
Always excellent service. Keeps me updated on how things are going with my car whenever I have service done.
by Bush Nissan Of Exton on 06/17/2025
Thank you so much for your kind words! We're happy to hear you consistently receive excellent service and clear updates throughout your visits. We appreciate your continued trust in our team!
by 2013 NISSAN SENTRA S/SV/SR/SL Owner on 06/04/2025Verified Service
Joe always does a great job explaining the work that needs to be done with our car.
We are always satisfied with the work that is done on our car.
by Bush Nissan Of Exton on 06/17/2025
Thank you so much for the positive review! We're glad Joe provides clear explanations and that you're consistently satisfied with the work done on your car!
by 2017 NISSAN MURANO S/SL/SV/PLATINUM Shopper on 06/03/2025Verified Purchase
Superior customer service. Jake Aharonian, the salesperson who managed my purchase, went above and beyond. The finance team was fast and efficient. Made the process easy and comfortable.
by Bush Nissan Of Exton on 06/17/2025
We appreciate your kind words about Jake's outstanding service and our finance team's quick support! We're glad we could make your purchase process easy and comfortable!
by 2021 NISSAN ALTIMA SR Owner on 04/21/2025Verified Service
They took care of me right away. Everyone was very friendly. Not only did they perform the service I requested, but they did a thorough multi-point inspection of my entire car and gave me a detailed report. They explained what I needed now and what could wait. What service company tells you what can wait!? Fairly priced, knowledgeable and prompt. I wouldn't go anywhere else!
by Bush Nissan Of Exton on 04/24/2025
Thank you so much for the positive review!
by 2018 NISSAN ROGUE S/SL/SV Owner on 04/18/2025Verified Service
This was my first experience taking our recently purchased Nissan Rogue to Exton Nissan. The customer service was great, but I was disappointed with how expensive the diagnostic fee was. $185 is a steep price to pay, especially when they are unable to replicate the issue.
by Bush Nissan Of Exton on 04/24/2025
Thank you so much for taking the time to leave us this feedback! We greatly appreciate it. Please reach out to us if there is anything more we can do to further improve upon your recent visit!
by 2016 MINI COOPER S COUNTRYMAN Owner on 01/17/2025Verified Service
Love my rep / manager Charlie Curran. He is really the best communicator and knows whats wrong with my car before even having it inspected. Super knowledgable staff and fast services too. I always am taken care of and never have serious issues having my car serviced with Exton Nissan.
by Bush Nissan Of Exton on 01/20/2025
Thank you so much for taking the time to leave us a positive review! We're so pleased to hear that you enjoy working with Charlie! Please let us know if there is anything else we can do for you!
by 2023 NISSAN MURANO SV Shopper on 09/06/2024Verified Purchase
The best car buying experience we ever had. Went quickly and smoothly. Our sales person Jessica was fantastic. Worked out our deal before we arrived and stuck to it. Even made us a fair trade in on our old car (we had an appointment to sell to carvanna that day) saved us running around. We're not expecting that. Don't hesitate to deal with Jessica at Exton Nissan Great dealership.
by Bush Nissan Of Exton on 09/27/2024
Thank you so much for the positive review! We're so glad that you had such a great experience working with Jessica! If there is anything else we can do for you, please feel free to reach out to us! We are more than happy to help!
by 2021 NISSAN ROGUE S Shopper on 08/15/2024Verified Purchase
Excellent,my sales man justin frybager was professional,not pushy, answered all of my questions, everyone there were professional, treated me with respect,it was the best experience I ever had buying a car,i would highly recommend Exton Nissan,even the owner was present and introduced him self,great experience, thank you Exton Nissan Eric Miller
by Bush Nissan Of Exton on 08/28/2024
Thank you so much for the positive review! We are so happy to hear you had such a great experience working with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2021 NISSAN ALTIMA SR Owner on 05/13/2024Verified Service
I purchased a 2021 Altima SR in January 2024. Due to road tire damage I needed repairs and also time for a Spring Check-up. I was able to get an appointment to accommodate my needs and time schedule to wait on site for the service to be completed. I arrived on time and the process started. It took longer than planned and the hourly rate is a little high, but the work was completed to my satisfaction.
by Bush Nissan Of Exton on 05/20/2024
Thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2023 NISSAN ROGUE SV Owner on 02/29/2024Verified Service
I was getting an oil change and service recall among all the customers that were there waiting for their services, I patiently waited and before you know it , I was done. They have always amazed me with their fast and great customer service. Keep up the great work!
by Exton Nissan on 03/12/2024
Thank you for your kind words and this wonderful review!
by Francis H. on 09/16/2023Verified Service
This service was the third in three weeks and we think they finally got it right.
We worked with Kaitlyn and it turns out the battery they put in two weeks ago was bad and caused other issues.
Kaitlyn was attentive and got back to us immediately. We are hoping this time the car will run smoothly.
by Exton Nissan on 09/20/2023
Thank you for taking the time to let us know how we did, Francis! We hope you have a great day!
by 2018 NISSAN MURANO S/SL/SV/PLATINUM Owner on 09/03/2023Verified Service
Too expensive for a diagnostic ($185), if one follows through in the repair, should be considerate to remove that fee. My labor cost including the diagnostic ended up to be about $660 for a $11 part, very disappointed. Too long of a wait for an appointment and still had to wait until next day to get car back.
by Exton Nissan on 09/07/2023
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (610) 594-7400 at your earliest convenience and we will do our best to resolve this with you.
by 2016 NISSAN ROGUE S/SL/SV Owner on 09/01/2023Verified Service
As always, Exton Nissan comes through with flying colors! Charlie took care of ordering the parts for my car, keeping me updated. I believe Fluff did my work on my antenna and it looks great( both outside and interior roof.) Thanks to all at this dealership, which is the reason why I keep going back...
by Exton Nissan on 09/07/2023
Thank you so much for the positive review!
by 2017 CHEVROLET CORVETTE STINGRAY 1LT Shopper on 07/25/2023Verified Purchase
Cliff was very professional they were so helpful throughout the whole purchase process I had to get a one way rental because I lived out of state . the sales person followed me to the rental drop off and gave me a ride back to the dealership. They also followed up after the sale to make sure I was happy with the purchase
