by 2022 TOYOTA CAMRY LE Owner on 12/09/2025Verified Service
Customer Service representative explained everything in detail including the cost. I approved the repair and was out in 30 minutes even thought they were short staffed due to the Thanksgiving Holiday.
by 2018 TOYOTA LAND CRUISER Owner on 12/08/2025Verified Service
Don McGill service Rep., Christian Garcia was outstanding, very attentive, courteous and helpful with my vehicle and its needs. His demeanor was very trustworthy and customer oriented!
by 2024 TOYOTA 4RUNNER LTD Shopper on 12/04/2025Verified Purchase
Felt deceived and pressured to purchase optional upgrades that I explicitly mentioned I didn't want. The CarRx tracker was never mentioned on the online posting, only brought up right before we moved to finance and we were told it was non negotiable.
by Don McGill Toyota on 12/12/2025
We're sorry to hear about the trouble you've experienced with your vehicle and the difficulty reaching us regarding your warranty concern. This isn't the level of support we strive to provide. Please contact our Customer Relations Manager, Celene Diaz, at 281-496-2000 so we can review your situation and assist you as quickly as possible.
by 2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Owner on 12/01/2025Verified Service
Timely with no delays. The service writer with whom we dealt was excellent. Competent and friendly.
by Don McGill Toyota on 12/05/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2021 TOYOTA AVALON TRD Owner on 11/30/2025Verified Service
Ride pick up was confusing. Driver waiting for me but I did not know it was him.
The location seemed a little arbitrary.
by Don McGill Toyota on 12/05/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by Lourdes G. on 11/30/2025Verified Service
Absolutely wonderful. Mr. Lucas was very helpful and understanding of the issue I had with the oil in my car. Excellent service !!!! thank you!!!
by Don McGill Toyota on 12/05/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by Jm4nuel C. on 11/28/2025Verified Service
The waiting time is long if you don't have an appointment, so it's better to make one so you don't have to wait so long.
by Don McGill Toyota on 12/05/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2008 TOYOTA 4RUNNER SR5/SPORT EDITION Owner on 11/26/2025Verified Service
I have been with DON MCGILL TOYOTA for over 20 years because of the excellent service I receive. My service advisor is amazing, always taking care of my automotive needs as promised.
by Don McGill Toyota on 11/26/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by Raul P. on 11/25/2025Verified Service
I don't know what they serviced the truck that I bought is making a noise and the service team is not answering my phone calls.
by Don McGill Toyota on 12/05/2025
We're very sorry to hear about the issues you're experiencing with your truck and the difficulty reaching our service team. That's not the level of support we aim to provide. Please contact our Customer Relations Manager, Celene Diaz, at 281-496-2000 so she can look into this right away and ensure you get the assistance you need. We appreciate you bringing this to our attention.
by Raul P. on 11/24/2025Verified Purchase
I bought a Ford F-150, and the truck has a three-month warranty. A week after getting it, it started making a noise. I've been calling the dealership, and they just keep saying they'll call me back. I'm still waiting for that call. This is terrible.
by Don McGill Toyota on 12/12/2025
We're sorry to hear about the trouble you've experienced with your vehicle and the difficulty reaching us regarding your warranty concern. This isn't the level of support we strive to provide. Please contact our Customer Relations Manager, Celene Diaz, at 281-496-2000 so we can review your situation and assist you as quickly as possible.
by 2024 TOYOTA COROLLA CROSS SE/XSE/NIGH Owner on 11/23/2025Verified Service
Great 10,000 mile service. My service tech was pleasant and the service is timely. I like the text updates.
by Don McGill Toyota on 11/26/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2015 TOYOTA RAV4 XLE Owner on 11/23/2025Verified Service
Friendly, professional service. Attendant was professional and friendly. Oil was changed in a timely manner.
by Don McGill Toyota on 11/26/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2011 TOYOTA AVALON/LIMITED Owner on 11/22/2025Verified Service
Like every time! Taking my car at Don for decades and will do so as long as I own my Toyota. If I change car brand still go there for service.
by Don McGill Toyota on 11/26/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2025 TOYOTA CROWN SIGNIA XLE/LIMITED Owner on 11/21/2025Verified Service
Professional service; Ury (Service Manager) was very response and provided timely updates and feedback.
by Don McGill Toyota on 11/26/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 11/20/2025Verified Service
I was a walk-in and did not have to wait long. I received text messages on my vehicle progress and when it was ready. Recommend for service.
by Don McGill Toyota on 11/26/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2025 TOYOTA GRAND HIGHLANDER LE/XLE/L Owner on 11/17/2025Verified Service
So Far so Good
I have to do some recall work and would love a loaner car. I believe I have to keep my car for the day.
by Don McGill Toyota on 11/20/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2014 TOYOTA AVALON BASE/PREM/TOUR/LTD Owner on 11/12/2025Verified Service
Everything was great! My service manger (Henry Vargas) whom I trust with my vehicles was great. Service was quick and efficient.
by Don McGill Toyota on 11/20/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2016 TOYOTA SEQUOIA SR5 Owner on 11/10/2025Verified Service
Service writer did a great job of coordinating parts, service and loaner and external service team got my rig back in service well ahead of anticipated turnaround.
by Don McGill Toyota on 11/20/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2024 TOYOTA TACOMA DBCAB/SR5/TRDSPT Owner on 11/07/2025Verified Service
The service representative was professional, smile, greeted me and make you feel like home. I will always use this service department as long I owe a Toyota
by Don McGill Toyota on 11/20/2025
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.
by 2020 TOYOTA COROLLA LE Owner on 10/17/2025Verified Service
Everything was fine. Henry was an excellent advisor. He was there to help. Had me in and out in no time. Thanks
