by 2019 RAM 3500 BIG HORN Owner on 11/26/2023Verified Service
Service was excellent it took half an hour lesson that they said and it cost about $40 less than what they quoted
by 2016 JEEP CHEROKEE TRAILHAWK Owner on 11/09/2023Verified Service
Excellent customer service! All members of the service team go above and beyond to do things well. Easy to communicate with. They are clear, and answer all questions. Very truthful about what to expect!
by 2022 JEEP COMPASS LATITUDE Owner on 11/09/2023Verified Service
Darlings I Newport got me right in for my issue and even helped me with somethings I couldn't figure out on my screen!!
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 09/19/2023Verified Service
I had an inspection, oil change and tire rotation. I waited 45 min while service was performed. I had a coffee, chatted with friendly employes and checked vehicles on the lot.
by 2020 RAM 1500 LIMITED Owner on 09/07/2023Verified Service
Truck was at the dealership for over 30days , only 1 service rep was decent and let me know what was going on
by 2019 DODGE GRAND CARAVAN SE Owner on 07/27/2023Verified Service
Got my van in quick for engine diagnostics and they were quick to response and keep me updated. Great service
by 2014 JEEP GRAND CHEROKEE LAREDO Owner on 07/14/2023Verified Service
New tire not installed or inflated properly, spare not returned or stowed in well. Required second appointment to correct and complete job.
by 2018 CHRYSLER PACIFICA LIMITED Owner on 07/13/2023Verified Service
Since darlings took over the shop rate went up 20 an hour. The tried to charge me 220$ for a battery that I bought a brand name one for 140$. Disappointing
by 2011 NISSAN XTERRA OFF ROAD/S/SE Owner on 04/10/2025Verified Service
Excellent people, particularly the front desk rep.
by Darling's Newport on 04/11/2025
Thank you for the great feedback! We're glad to hear you had a positive experience and that our front desk representative stood out. We'll be sure to pass along your kind words to the team. Looking forward to seeing you again!
by 2020 RAM 1500 BIG HORN/LONE STAR Owner on 03/23/2025Verified Service
Great job and service each time
by Darling's Newport on 03/24/2025
Thank you for the kind words! We're so glad to hear you've consistently had great service with us. We truly appreciate your continued support and look forward to seeing you next time!
by 2022 JEEP COMPASS LATITUDE Owner on 03/17/2025Verified Service
Knowledgeable, friendly service!
by Darling's Newport on 03/17/2025
Thank you for your kind words! We're glad to hear you received knowledgeable and friendly service. We appreciate your business and look forward to serving you again in the future!
by Tammy M. on 03/02/2025Verified Service
Customer service , time and explained in an awesome manner
by Darling's Newport on 03/03/2025
Thank you for your review! We're glad to hear that you had a great experience with our customer service and that everything was explained clearly. We appreciate your business and look forward to serving you again in the future!
by 2022 RAM 1500 LARAMIE Owner on 01/21/2025Verified Service
Lauren and Shawn are incredibly accommodating!
by Darling's Newport on 01/27/2025
Thank you for the kind words! We're so glad to hear that Lauren and Shawn provided you with such accommodating service. We'll be sure to pass along your feedback to them. If there's anything else we can do for you, please don't hesitate to reach out!
by 2022 RAM 1500 LARAMIE Owner on 12/22/2024Verified Service
Service is always excellent with friendly and helpful service writers.
by Darling's Newport on 12/23/2024
Thank you for your kind words! We're delighted to hear that our service team consistently provides you with excellent and friendly assistance. We look forward to continuing to meet your expectations in the future!
by 2018 CHRYSLER PACIFICA LIMITED Owner on 12/05/2024Verified Service
It was a much better experience than some other times
by Darling's Newport on 12/18/2024
Thank you for sharing your experience! We're glad to hear this visit was a positive one. If there's anything we can do to make future visits even better, please let us know. We look forward to serving you again!
by 2022 CHRYSLER PACIFICA TOURING L Owner on 11/20/2024Verified Service
They always take right care of us
by Darling's Newport on 11/21/2024
Thank you for your loyalty! We're so glad to hear that our team always takes great care of you. We look forward to continuing to serve you in the future!
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 11/20/2024Verified Service
Excellent service and friendly!!
by Darling's Newport on 11/21/2024
Thank you for the kind words! We're thrilled to hear you received excellent and friendly service. We look forward to serving you again in the future!
by 2021 RAM 1500 TRX Owner on 11/06/2024Verified Service
replaced a broken cable in drivers door... all is well again!
by Darling's Newport on 11/18/2024
Thank you for sharing your positive experience! We're glad to hear everything is working well again. If you need anything else, feel free to reach out!
by 2014 RAM 1500 LARAMIE Owner on 10/30/2024Verified Service
Performed front end alignment on my 2014 Ram 1500 Laramie. Also removed my summer tires and mounted and balanced my winter tires. They test drove it I'm told and approved it. First time I took it down the highway the truck started shaking. Made another appointment to bring it back to be checked. Am told now it needs a "Road Force" balance to correct any out of round or out of phase between the tire and wheel . Another $130. I guess it is what it is. $330 for the first visit, now another $130. Almost $500 to get my winter tires on. Geeze!
by Darling's Newport on 11/04/2024
Thank you for sharing your feedback. We're sorry to hear about your recent experience and the additional costs involved. For further assistance in addressing these concerns, we encourage you to reach out directly to Ryan Wilson, our Service Manager, or Lynne Darling, our General Manager. They'll be more than happy to work with you to make this right. Thank you for giving us the opportunity to address this for you.
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 10/19/2024Verified Service
I had an appointment and wasn't there more than an hour. Excellent service and very friendly.
by Darling's Newport on 10/21/2024
Thank you for your positive feedback! We're glad to hear you had an excellent experience with us and that our team provided friendly and efficient service. We appreciate your support and look forward to seeing you again!
