Classic Buick GMC of Arlington Reviews - Page 7

4.6
New Car Sales: (817) 799-8580Used Car Sales: (817) 409-8939Service: (817) 409-8460
Sales Open until 7:00 PM
Service Open until 6:00 PM
More Hours

Ratings & Reviews

Overall Rating
4.6
1030 Verified Reviews
5 Star
82%
4 Star
8%
3 Star
2%
2 Star
2%
1 Star
6%
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Read reviews that mention
by 2018 GMC TERRAIN SLE Owner on 08/12/2019Verified Service
My service advisor Lisa white is fantastic, very helpful and attentive. While waiting for service on car, receiving text from her is received with comfort. Service was very fast. I just love how comfortable I feel at your dealership. Please inform Lisa that she does a wonderful job keeping her customers informed as to what service is being done n a timely manner.
by 2018 GMC TERRAIN SLT Owner on 07/08/2019Verified Service
I brought my car in for a 10:30 a.m. appointment and didnt leave until 12:45 p.m, This was for an oil change, tire rotation and recall fix. The service advisor did not tell me about the shuttle service nor did she respond to the emails I sent during the time I waited. At checkout the service manager apologized and said theyd make it right next time, but did not say what make it right means.
by 2011 GMC ACADIA SLT-1 Owner on 06/27/2019Verified Service
I was impressed with how fast they finished with my car considering the amount of cars that were ahead of me. I liked the fact that I received a text message informing me that I could communicate with them via text if needed. They were very professional and gave great customer service.
by 2014 CHEVROLET CAMARO LT Owner on 11/14/2018Verified Service
Bad service. They forgot to reset my oil mileage, the top that cover my engine was not put back in place , and they just forgot about my car , to my understanding its first come first serve when getting an oil change. I ask to speak to a supervisor but I was told that he was gone for the day. I had a terrible experience . I know it was Friday but a job still needs to be done . People were just slacking off.
by 2007 BUICK LACROSSE CXS Owner on 12/30/2017Verified Service
I have always been satisfied with Classic Buick GMC service and service writers. Richard took care of me this time and kept me informed of their progress. I also used the shuttle service to take me home when I left my car. What a convenience. Thank You Buick staff.
by 2022 BUICK ENVISION AVENIR Owner on 06/01/2026Verified Service
Timely service. MJ service writer is awesome!
by 2020 BUICK ENCLAVE ESSENCE Owner on 05/31/2026Verified Service
Professional and thorough, Erick did a good job of explaining things!
by 2025 GMC ACADIA DENALI Owner on 05/29/2026Verified Service
Seevice advisor was personable and attentive and service was performed in a timely manner.
by 2011 BUICK LACROSSE CXS Owner on 05/27/2026Verified Service
Service Advisors were great but the length of time it took to get to my car was too long.
by 2026 GMC SIERRA K1500 DENALI Owner on 05/22/2026Verified Service
Great Service and Service Advisor
by 2018 CHEVROLET MALIBU LT Owner on 05/21/2026Verified Service
Good treatment and friendly service agents.
by 2016 BUICK REGAL Owner on 05/19/2026Verified Service
Great service as always. Erick was wonderfull
by 2026 GMC SIERRA K1500 ELEVATION Owner on 05/18/2026Verified Service
Very pleased with service and service personal
by 2021 BUICK ENCLAVE ESSENCE Owner on 05/18/2026Verified Service
Prompt and professionals. Great staff
by 2025 GMC SIERRA DENALI Owner on 05/18/2026Verified Service
Excellent service. Excellent customer care.
by 2024 CHEVROLET MALIBU LT Shopper on 05/16/2026Verified Purchase
Always excellent service, thank you Vicente Galicia!!!.
by 2021 GMC SIERRA K2500 AT4 Owner on 05/13/2026Verified Service
The staff is very helpful and do there best to get you back on the road as fast as they can.
by 2019 GMC TERRAIN SLT Owner on 05/08/2026Verified Service
David Ramos the service tech was nice and friendly. But when I got there they said my car was finished but it wasn't it still in line for the complementary rinse and vacuuming. I didn't appreciate the thought but when I received my car back it was dirty in the inside from them working on my car and the vacuuming was not vacuuming they literally didn't do any of that. But the service supervisor David I had work with him in the past and he has always been super nice and gets the job done.
by 2020 GMC ACADIA DENALI Owner on 05/03/2026Verified Service
it solved my problem I use this shop for taken care of all my cars
by 2023 GMC ACADIA SLT Owner on 05/01/2026Verified Service
Time frame is great One think that I don't like : to far form my house
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