by 2015 SUBARU FORESTER 2.5I PREMIUM Owner on 07/10/2025Verified Service
Excellent customer service, very knowledgable about vehicle
by Chrysler Dodge Jeep Ram of Utica on 07/10/2025
Hi,
Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Chrysler Dodge Jeep RAM of Utica.
by 2021 JEEP RENEGADE LIMITED Owner on 07/03/2025Verified Service
Actually I dropped my Jeep off they called me when it was finished, I picked it up. done.
by Chrysler Dodge Jeep Ram of Utica on 07/03/2025
Thank you for allowing us to help care for your Renegade at CDJR of Utica. We're happy to hear your recent service experience went well and sincerely appreciate the five stars. Safe travels and come see us again whenever we can next be of service.
by 2024 RAM 3500 LARAMIE Owner on 06/05/2025Verified Service
Easy to schedule and performed inspection on time.
by Chrysler Dodge Jeep Ram of Utica on 06/06/2025
Thank you for letting us know you enjoyed an easy scheduling experience and prompt service while visiting us for vehicle inspection. We appreciate you allowing us to help care for your truck and we look forward to seeing you again next visit here at CDJR of Utica.
by 2024 RAM 2500 TRADESMAN Owner on 04/24/2025Verified Service
Excellent service as always. Got me in and out quickly. Everything was done to my satisfaction.
by Chrysler Dodge Jeep Ram of Utica on 04/24/2025
We're proud to continue being your trusted vehicle service provider at CDJR of Utica. It was our pleasure to provide you another excellent service visit and have your Ram back on the road in a timely fashion. Travel safely and we'll see you again next time.
by 2021 JEEP GRAND CHEROKEE L OVERLAND Owner on 04/17/2025Verified Service
Great very quick and attentive
by Chrysler Dodge Jeep Ram of Utica on 04/17/2025
Thank you for allowing us to help care for your Jeep. It was our pleasure to provide quick and attentive assistance, and we look forward to repeating the performance when you next visit us here at CDJR of Utica.
by Dan P. on 02/05/2025Verified Service
Excellent! I was very pleased!!!
by Chrysler Dodge Jeep Ram of Utica on 02/05/2025
We're very pleased to hear it, Dan, and thank you for the excellent feedback. It's our pleasure to help with your automotive needs here at CDJR of Utica and we look forward to your next return.
by 2022 DODGE CHARGER SCAT PACK Owner on 01/24/2025Verified Service
Professional service!
Thank you!
by Chrysler Dodge Jeep Ram of Utica on 01/24/2025
It was our pleasure to help with your Dodge Charger, and we're proud to hear you enjoyed professional service from the team. Thank you for your feedback and trust in us with your car care needs at CDJR of Utica. Safe travels and we'll see you again next time.
by 2016 JEEP WRANGLER RUBICON Owner on 10/04/2024Verified Service
Dropped my jeep off before they opened for a 5 tire rotation since I work down the street. It was done by 9am. Quick, convenient and affordable. Best dealership experience I've had in years.
by Chrysler Dodge Jeep Ram of Utica on 10/04/2024
We're thrilled to hear that your experience with Chrysler Dodge Jeep Ram of Utica was quick, convenient, and affordable! Thank you for trusting us with your Jeep's maintenance needs. Hearing our efforts were unmatched by any others in quite a while means a lot to us all, and we look forward to raising the bar even higher when you next return.
by 2024 RAM 2500 TRADESMAN Owner on 08/28/2024Verified Service
Everything was perfect. Got me in and out quickly so I could get back to work. Great service as always.
by Chrysler Dodge Jeep Ram of Utica on 08/28/2024
We're always happy to see you here at Chrysler Dodge Jeep Ram of Utica and thank you for the very kind feedback. It's our pleasure to continuously provide you great service, and we appreciate you trusting us with your Ram 2500. Travel safe and we'll be ready to help again whenever you next visit.
by Greg S. on 08/21/2024Verified Service
It was for an oil change and tire rotation. Got there at 8:00am, left 9:30am. This was on a Saturday with approximately three people ahead of me. Service was good
by Chrysler Dodge Jeep Ram of Utica on 08/21/2024
Thank you, Greg, for allowing us to help with your vehicle's maintenance. We appreciate the positive feedback and are happy to hear your visit went well overall. Travel safe and please consider us again at Chrysler Dodge Jeep Ram of Utica for any future automotive needs.
by Dominick M. on 12/29/2023Verified Purchase
Salesman very attentive to my needs! Gave me all the info I needed to make a proper choice. Great experience over all!
by Chrysler Dodge Jeep Ram of Utica on 12/29/2023
Dominick, we're glad to know our team at Chrysler Dodge Jeep RAM of Utica was able to provide you with the information and attention needed for your decision. Thanks for sharing your great experience!
by Greg S. on 12/29/2023Verified Service
Work was done within a reasonable time. Environment was clean. Would have gave five stars, but service crew never mentioned the recall. I have to go back and take care of that.
by Chrysler Dodge Jeep Ram of Utica on 12/29/2023
Greg, we appreciate your feedback and are glad to know you found our environment clean. We apologize for the oversight regarding the recall - next time, we'll make sure all details are covered!
by Richard K. on 10/19/2023Verified Shopper
He forgot I was there when I text him I was here in the lot
When he text me back to say he went to pickup lunch for the office and be back in 10 minutes.
Waited 75 minutes there with no response that he was back
by Chrysler Dodge Jeep Ram of Utica on 10/20/2023
Richard, it's unfortunate to hear about the level of service you received recently. We strive to provide excellent communication and customer service so it's disappointing that you were left waiting. We'd like to make things right if possible and I hope you will reach out directly so we can discuss this further. Thank you, Geoffrey Raehm - Sales Manager - graehm@carbonecars.com
by 2020 RAM 2500 TRADESMAN Owner on 05/12/2023Verified Service
The service was good they were on time price was as quoted, and the recall was taken care of. Thank you.
by CDJR of Utica on 05/15/2023
We appreciate you taking the time to rate and share your experience. Come visit us again soon!
by 2015 FORD ESCAPE SE Owner on 10/17/2022Verified Service
Didnt have to wait as long as previous work done. Service was expensive but issue was taken care of. Employees were very nice and took care of me as soon as they could.
by Carbone CDJR on 10/17/2022
Hello, we appreciate you taking the time to share your feedback. Let us know if we can help with anything again in the future. Take care!
by 2015 JEEP COMPASS SPORT Owner on 11/20/2021Verified Service
Sebastian provided me excellent service. Explain it full detail of the needs of my repairs. The work was done very professionally in a timely matter. Great job. Thank you,
by 2019 JEEP CHEROKEE LATITUDE PLUS Owner on 11/19/2021Verified Service
Awesome service as always. Completed my vehicle sooner then expected as I am traveling to Florida and can take this vehicle now.
by 2014 JEEP COMPASS LATITUDE Owner on 09/30/2021Verified Service
The salespeople were great. Helped me with any questions I had and made the purchasing experience really good.
by Edward T. on 09/07/2020Verified Service
Fixed problem but left alot of greasy fingerprints and smudges. Also light scratches on outside of door. Oil and filter was not changed. They added a quart. That's it.
by 2008 JEEP LIBERTY SPORT Owner on 02/15/2020Verified Service
Service was fantastic. I was taken immediately upon walking in. Everything was done beyond my satisfaction.
