by 2009 CADILLAC STS Owner on 10/17/2021Verified Service
Excellent service from Chapman Chev.Buick,GMC in Yuma Az.Very friendly
Promp service.water pump replacement
Ordered part in afternoon Cadillac was ready the next day, fast service.
Very good service for not being a Cadillac
Dealership.
by - Your Friends at Chapman Chevrolet Buick GMC on 11/17/2021
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit.
- Your Friends at Chapman Chevrolet Buick GMC
by 2021 CHEVROLET TRAVERSE LT Owner on 09/27/2021Verified Service
VERY COURTIUS SERVICE ADVISER , THE SERVICE WAS DONE ON TIMELY MANNER AND I WAS VERY SATIFIED, THANK YOU.
by - Your Friends at Chapman Chevrolet Buick GMC on 11/17/2021
Thank you so much for your kind remarks! We are overjoyed that we were able to help you!
- Your Friends at Chapman Chevrolet Buick GMC
by 2006 CHEVROLET SILVERADO C2500HD Owner on 09/24/2021Verified Service
We only had them do the minimum due to what happened with our other vehicle. No extra $$ out of pocket since they seem to be gettingworse. Still took over an hour and a half for just the oil change. Maybe Chapman can make things better. We shall see.
by Your Friends at Chapman Chevrolet Buick GMC on 05/10/2022
We would like to apologize for your less than 5-star experience. It is always our goal to provide the very best of service to all our valued customers. Thank you for your review and please let us know if there is anything we can assist with in the future.
by 2006 SATURN VUE Owner on 04/28/2025Verified Service
Service was quick and personnel were very nice.
by Chapman Chevrolet GMC on 04/28/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2020 GMC SIERRA K2500 SLT Owner on 04/27/2025Verified Service
The price for two batteries was outrageous. $633.00 for two batteries!!
by Chapman Chevrolet GMC on 06/02/2025
We are sorry to hear about your frustrating experience. Please provide us with more information so we can correct this unfortunate situation. Your feedback is valuable to us, and we take it seriously. We appreciate your honesty and regret any inconvenience.
by 2017 GMC TERRAIN SLE Owner on 04/14/2025Verified Service
Great getting my vehicle serviced here. Nice staff too!
by Chapman Chevrolet GMC on 04/15/2025
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
by 2021 CHEVROLET BLAZER 1LT Owner on 04/10/2025Verified Service
They even washed my car and cleaned the inside of the windshield.
by Chapman Chevrolet GMC on 04/11/2025
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
by Hector V. on 04/03/2025Verified Service
Quick service, Elvis was excellent to work with. Kept me informed during my visit.
by Chapman Chevrolet GMC on 04/04/2025
We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.
by 2022 GMC SIERRA K2500 DENALI Owner on 04/02/2025Verified Service
Great service. Friendly people
by Chapman Chevrolet GMC on 04/04/2025
We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.
by 2019 CHEVROLET SILVERADO K3500 LTZ Owner on 03/31/2025Verified Service
it took a little longer than i think it should of.
by Chapman Chevrolet GMC on 04/01/2025
We hope to have the opportunity to rectify this situation and provide you with a more positive experience in the future. We appreciate you taking the time to share your experience with us and we look forward to serving you again.
by 2016 GMC CANYON SLT Owner on 03/30/2025Verified Service
Great professional service and as always!
by Chapman Chevrolet GMC on 03/31/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2013 CHEVROLET MALIBU LTZ Owner on 03/29/2025Verified Service
They were great! Fast, friendly and fair.
by Chapman Chevrolet GMC on 03/31/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2025 CHEVROLET BLAZER RS Owner on 03/25/2025Verified Service
Never buy here again! Salesman was wonderful!! The rest was terrible
by Chapman Chevrolet GMC on 04/21/2025
Dear Mr. and Mrs. Reinertson,
Thank you for sharing your feedback. We are sorry to hear about the issues you encountered with your new Blazer purchase. I have communicated with you in the past and still awaiting a call back from you so that we can sit down and see how I can assist with the noise you hear that is frustrating you. I understand your frustration, and I sincerely apologize for the inconvenience. We want to assure you that we value your business. Please feel free to contact me at 928-726-5500 extension 4111 or email me at salpena@chapmanyuma.com so we can try to work towards a resolution. I appreciate your patience and understanding.
Sincerely,
Sal Pena
General Sales Manager
Chapman Chevrolet GMC
by 2019 CHEVROLET TRAVERSE LS Owner on 03/25/2025Verified Service
great service and customer service
by Chapman Chevrolet GMC on 03/25/2025
We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!
by 2018 CHEVROLET EQUINOX LS Owner on 03/22/2025Verified Service
Excellent service! Efficient!!
by Chapman Chevrolet GMC on 03/24/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
by 2019 CHEVROLET SPARK LS Owner on 03/20/2025Verified Service
Good people, good service, not pushy like a lot of other places
by Chapman Chevrolet GMC on 03/20/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2018 CHEVROLET MALIBU LT Owner on 03/19/2025Verified Service
This team is top notch. Always quick and on top of my vehicles service needs.
by Chapman Chevrolet GMC on 03/20/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
by 2020 CHEVROLET SILVERADO K2500HD Owner on 03/09/2025Verified Service
I did like the Customer service.
by Chapman Chevrolet GMC on 03/11/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
by 2020 GMC SIERRA K2500 AT4 Owner on 03/08/2025Verified Service
Recall service was done quickly.
by Chapman Chevrolet GMC on 03/11/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2020 CADILLAC XT4 PREMIUM LUXURY Owner on 03/07/2025Verified Service
Great service. Very professional. Thank you
by Chapman Chevrolet GMC on 03/11/2025
We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!
