by 2018 ACURA ILX PREMIUM/TECHNOLOGY Owner on 05/16/2025Verified Service
Great customer service! Thank you
by Chapman Acura on 05/19/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
by 2019 ACURA RDX TECHNOLOGY Owner on 05/15/2025Verified Service
Justin is excellent in every way as a service advisor. I like the addition of the video inspection.
by Chapman Acura on 05/16/2025
Thank you for your review! We are happy to see that you had a good experience with Justin. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
by 2009 ACURA TL Owner on 05/11/2025Verified Service
I liked the customer portal. Only thing I'd like it access to access the carfax report
by Chapman Acura on 05/12/2025
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
by Chuck I. on 05/11/2025Verified Service
Adequately steam cleaned engine?
by Chapman Acura on 05/12/2025
We are sorry to hear about your frustrating experience. Please provide us with more information so we can correct this unfortunate situation. Your feedback is valuable to us, and we take it seriously. We appreciate your honesty and regret any inconvenience.
by 2019 ACURA MDX A-SPEC Owner on 05/04/2025Verified Service
To the Service Team,
I wanted to take a moment to sincerely thank you for all that you do. Over the years, the service desk has consistently been honest and thorough in recommending only the services truly necessary to keep my Acura in top shape. I especially appreciate how you take the time to review both current needs and upcoming service requirements with me.
My wife and I drive from Tucson, Arizona to central North Carolina twice a year, so it's essential that my vehicle is road-ready, not just for today, but for the next 5,000 miles and beyond. I've entrusted three Acura MDX vehicles to your care, and I continue to do so with full confidence that you're helping us stay safe and reliable on the road.
Thanks to your attention to detail and transparency, we've always felt confident each time we get behind the wheel. We truly appreciate your dedication and professionalism.
Thank you again - for everything you do.
by Chapman Acura on 05/05/2025
Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.
by 2014 ACURA RLX ADVANCE Owner on 04/26/2025Verified Service
Acura Service takes great care of their customers and your cars!
by Chapman Acura on 04/28/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
by 2022 ACURA MDX A-SPEC Owner on 04/20/2025Verified Service
Thorough and hardworking to find the cause of undercarriage noises
by Chapman Acura on 04/21/2025
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
by 2016 ACURA MDX TECH Owner on 04/14/2025Verified Service
As always, the service department treated us as valued customers.
by Chapman Acura on 04/14/2025
We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.
by 2023 ACURA MDX TECH Owner on 04/07/2025Verified Service
Friendly and timely service.
by Chapman Acura on 04/07/2025
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
by 2024 ACURA MDX TECH Owner on 04/04/2025Verified Service
Service always great, and the coffee was also
by Chapman Acura on 04/04/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2022 ACURA MDX A-SPEC Owner on 04/03/2025Verified Service
Consistent timely and thorough service
by Chapman Acura on 04/04/2025
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
by 2012 ACURA TL Owner on 03/30/2025Verified Service
their honest assessment.of the problem.
by Chapman Acura on 03/31/2025
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
by 2022 ACURA RDX ADVANCE Owner on 03/21/2025Verified Service
fast, clean, excellent service, through service writer, (Justin Gibson)
by Chapman Acura on 03/21/2025
We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.
by 2018 ACURA MDX TECH Owner on 03/15/2025Verified Service
Service adviser is top notch, honest explained what was happening with my vehicle.
by Chapman Acura on 03/17/2025
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
by 2020 ACURA MDX SPORT HYBRID TECH Owner on 03/11/2025Verified Service
The staff at Chapman is always attentive and professional. Have used them for years.
by Chapman Acura on 03/11/2025
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
by 2019 ACURA TLX TECHNOLOGY Owner on 03/11/2025Verified Service
Courteous, friendly, and professional.
by Chapman Acura on 03/11/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2022 ACURA MDX ADVANCE Owner on 03/10/2025Verified Service
Justin was great and I was pleased with the overall service.
by Chapman Acura on 03/11/2025
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
by 2011 ACURA MDX Owner on 03/06/2025Verified Service
My experience at Chapman's Acura has been positive each time I have visited.
by Chapman Acura on 03/11/2025
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
by 2018 ACURA MDX ADVANCE Owner on 03/05/2025Verified Service
It was a good experience. We had a recall issue that they took care of.
by Chapman Acura on 03/05/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
by 2019 AUDI E-TRON PRESTIGE Owner on 03/02/2025Verified Service
Appreciate Jordan's courtesy & attention to detail
by Chapman Acura on 03/03/2025
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
