Casa Buick GMC Inc. Reviews - Page 3

4.5
New Car Sales: (915) 600-7026Used Car Sales: (915) 206-5196Service: (915) 317-5957

Ratings & Reviews

Overall Rating
4.5
648 Verified Reviews
5 Star
81%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
9%
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Read reviews that mention
by 2023 GMC SIERRA K1500 SLT Owner on 02/19/2026Verified Service
The team in Buick GMC did an excellent job. From the start having great communication trough out the process and lastly returning the car with all services done.
by Kathy Lozano on 02/19/2026
Thank you so much for your review ! It is greatly appreciated ! you will always have us here for you at Casa Buick GMC!
by 2022 GMC CANYON DENALI Owner on 02/03/2026Verified Service
Mainly the service, and the knowledge of the service reps. The price is a little bit high, but I guess it's worth it
by Kathy Lozano on 02/19/2026
Thank you so much for your review ! It is greatly appreciated ! you will always have us here for you at Casa Buick GMC!
by 2022 GMC CANYON ELEVATION Owner on 02/02/2026Verified Service
This was my first time visiting Casa and it was a nice experience. They were polite and professional. They kept me informed throughout the process. I will definitely return to them if i have any issues with my vehicle.
by Kathy Lozano on 02/19/2026
Thank you so much for your review ! It is greatly appreciated ! you will always have us here for you at Casa Buick GMC!
by 2024 BUICK ENVISTA PREFERRED Owner on 01/30/2026Verified Service
Wonderful experience! Blanca kept me informed the entire visit. Everyone was friendly and helpful. Keep up the great work!!
by 2020 GMC SIERRA K1500 SLT Owner on 01/28/2026Verified Service
Horrible. Services dept is horrible and lie about everything. My brand new car has been messed up since we bought it.
by 2022 GMC SIERRA C1500 Owner on 01/27/2026Verified Service
I scheduled my vehicle service with Eri Morales and he kept me informed and helped getting one of my tires I did not know that had a nail, great service, will make sure I schedule my next scheduled service with Eri, thanks
by 2022 GMC TERRAIN SLE Owner on 01/19/2026Verified Service
From the welcome in the drive thru to the payment with the cashier, everyone was warm and welcoming. Even the driver who ran me home as and picked me up were true professionals.
by 2022 GMC TERRAIN SLE Owner on 12/26/2025Verified Service
I always like the people that work there. They are always friendly and Helpful. They always do the work on time
by 2024 GMC YUKON SLE Owner on 12/20/2025Verified Service
Our Service adviser helped with every question, any concerns we had with this vehicle. She takes time to explain and communicate with both my wife and I. Thank you.
by 2022 GMC SIERRA LIMITED K1500 SLT Owner on 12/01/2025Verified Service
Great customer service and support. Extremely fast and attention to detail.Will recommend the service department to everyone.
by 2011 BUICK REGAL CXL Owner on 11/14/2025Verified Service
Excellent service. Wait was a little to long, but as long as the service was great it doesn't matter
by 2020 GMC SIERRA K2500 DENALI Owner on 11/14/2025Verified Service
It was a great experience. My battery was dying and they replaced it free of charge. Great customer service.
by Joe O. on 11/10/2025Verified Service
Blanca Sanchez very nice and helpful by getting oil change and check engine resolved thanks again blanca.
by 2018 CHEVROLET CAMARO LT Owner on 11/03/2025Verified Service
They kept my car for 2 weeks and no technician was assign to.. Maybe, because it was a warranty issue. Melissa was the assign rep.
by 2021 BUICK ENCORE GX SELECT Owner on 11/02/2025Verified Service
They had my car for almost 2 weeks. No updates on it without me constantly calling them. Same day I got my vehicle back it had the same issue I took it in for. I dont believe they actually drove my vehicle and experienced the problem.
by 2025 BUICK ENCLAVE SPORT TOURING Owner on 10/29/2025Verified Service
Great service from a trusted dealer. The process was easy and corrected a problem with a sunroof seal and fender liner.
by 2024 BUICK ENVISTA SPORT TOURING Owner on 09/30/2025Verified Service
Great service as always..! CASA IS THE BEST..SALES, SERVICE, and all the AMAZING SUPPORT STAFF, Light Years above the Competition!
by 2016 KIA OPTIMA SX Owner on 09/15/2025Verified Service
Great Customer Service!! My Service Advisor Sally was alway in contact with me through out the entire time my vehicle was in the shop!
by 2025 BUICK ENVISION PREFERRED Owner on 09/15/2025Verified Service
Great dealer! My dad was a client for years when it was known as Travis Crawford Buick so when it came time to buy a car, I naturally went with Casa Buick.
by 2020 BUICK ENVISION PREMIUM Owner on 09/07/2025Verified Service
Service department took a month to replace part and communication and updates had to be initiated by customer.
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