by 2019 LINCOLN MKC RESERVE Owner on 07/27/2026Verified Service
Liked the quick diagnosis and reply, the complimentary pick up and drop off; fantastic. However the tech was unable to determine or locate the source of the problem I had. Capital Lincoln, Laurie and the team were awesome.
by 2023 MAZDA CX-9 TOURING Owner on 07/13/2026Verified Service
The service was performed on time and with care. A few minor things happened, but it was swiftly dealt with. Thanks again for recognizing and providing the right remedy.
by 2018 MAZDA CX-5 TOURING Owner on 07/03/2026Verified Service
didn't have a good experience last time and they really turned it around. the inspection video was actually useful. good seating area (newly renovated!). not pushy w maintenance. pleasant at front desk.
by 2022 MAZDA CX-5 PREFERRED Owner on 06/26/2026Verified Service
Service was efficient and pretty fast, given how busy they are. The waiting room was fairly comfortable.
by 2026 MAZDA CX-50 PREFERRED Shopper on 06/21/2026Verified Purchase
It was the smoothest purchase of a vehicle I've ever experienced. We financed through our own Credit Union and did not have to go through the process of financing with Capital Mazda. Therefore the process was very quick and efficient.
by 2022 LINCOLN CORSAIR GRAND TOURING Owner on 06/10/2026Verified Service
Service completed quickly and staff were excellent. Kept us informed and checked on us multiple times to ensure we were okay.
by 2023 MAZDA CX-30 PREFERRED Shopper on 06/01/2026Verified Purchase
Very professional and personable environment. I was treated as an important customer and was pleased with the entire buying process.
by Jane B. on 05/29/2026Verified Service
They did an outstanding a job! They were very kind and helpful in the process and recognized my concerns. They went over everything and explained all the work.
Thank you.
by 2012 FORD FUSION SE Owner on 05/19/2026Verified Service
It was excellent I didn't have to wait long for them to take care of me . They carried me home and brought my car to me with a smile I have never had that done before and everyone was friendly
by 2024 MAZDA CX-5 PREMIUM PLUS Owner on 05/19/2026Verified Service
The people were great and the service was well done.
The only things that were a bit annoying were the dirty fingerprints that were left on my white leather interior.
by 2024 LINCOLN CORSAIR GRAND TOURING Owner on 05/18/2026Verified Service
It was my first time with this dealership and their customer service and care was truly outstanding. I am grateful to know that they value customers and it truly exceeded my expectations.
by 2025 MAZDA CX-50 PREMIUM PLUS Owner on 05/18/2026Verified Service
When my car was ready, the gentleman
Came and got me. Last week I was
Summoned by text when the person was
5 ft away.
by 2026 LINCOLN CORSAIR PREMIERE Shopper on 05/09/2026Verified Purchase
Friendly, professional and willing to help. A different experience than any other dealership i have ever known
by 2025 MAZDA CX-5 PREFERRED Owner on 05/08/2026Verified Service
Excellent car service and courteous and professional people working at Mazda. I'm so glad I decided to purchase a Mazda from Capital Lincoln Mazda of Cary. Stephen at the service counter is a gem.
by C R. on 05/03/2026Verified Shopper
I asked if the car could be brought to a dealership here so that I could test drive and they couldn't.
Capital in Hillsborough was able to bring one from University Ford on Roxboro Rd. I bought that one.
by 2025 MAZDA CX-5 PREFERRED Owner on 05/02/2026Verified Service
All personnel in the service department at Capital Mazda of Cary are polite, helpful, and professional. They provide dependable and trustworthy services.
by 2024 MAZDA CX-5 PREFERRED Owner on 04/27/2026Verified Service
Appt was accommodated quickly and easily. Upon arrival, the staff was extremely courteous and professional. The establishment was clean. Job well done. No complaints!!!
by 2014 MAZDA 6 TOURING PLUS Owner on 04/25/2026Verified Service
Everyone one extremely friendly as soon as I drove in and got out of my car for my service. I was very happy with how they handled my service and the attention that they gave me !
by 2023 LINCOLN NAUTILUS RESERVE Owner on 04/24/2026Verified Service
Was a long wait for a part. Since this is a service and maintenance dept. it may be helpful to stock parts that are hard to obtain.
by 2020 MAZDA CX-9 GRAND TOURING Owner on 04/23/2026Verified Service
Not great. Need to be more understanding of the customer and explain charges in detail without getting impatient and rude.
